I lost a client yesterday.

Real Estate Agent with Keller Williams Real Estate Associates in the Toronto Area

Her daughter called first thing in the morning.  Mrs. B. had just turned 82 before the Christmas holidays.  I remember the first day I met her just a couple of months ago.  Sweet, gentle, soft-spoken. 

With great pride, Mrs. B. showed me her home of 25 years.  With even greater pride, she showed me all of the pictures of her children and all of her childrens' children - some of them now gratuated from college. 

Lastly, she showed me a wonderful picture.  It was the picture of a ruggedly handsome man with a smile - no, not a smile really - more of a BIG grin.  This was man who loved life!  That grin was all natural - no fixed smile. Warm, laughing, genuine...and you could feel the love that this woman had for this man!  He had passed away this past summer and although she really didn't want to leave her home, now it was getting to be too much for Mrs. B. to take care of on her own.

It was heart-breaking when Mrs. B. said that, if she could only get about $230,000 for the house, she guessed that would be alright.  I had to tell her that, really, we couldn't even list it above $200,000. I suggested alternatives, such as putting a mortgage on the house so that she could continue to live there and afford to have someone take care of it, rather than sell it - but no, Mr. B. would never have approved of that.  I suggested that maybe she could rent it for a while - the college is right around the corner and that rent could pay for her senior's apartment.  I told her to think about it and then call me and let me know whatever she decided.  She said she never had to make a decision like this before.

After a few days Mrs. B's daughter, my longtime client, called and said to come on over and bring the paperwork.  We signed the listing, put up the sign and even had an offer that went back and forth for days and days.  In the end, it never came together and the house didn't get sold.

Mrs. B. was supposed to move into that senior's apartment yesterday... instead she moved on to him.

God bless and keep them both. 


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Joanna Quan
Keller Williams Realty - Alamo, CA
Realtor, SRES, Notary


Wow, what a touching story.  Sounds like the mom was well loved and got to stay in her home till the end.

Jan 19, 2009 07:37 AM #1
Cynthia Tilghman, Realtor® Onslow County NC Home Specialist
Kingsbridge Realty, Inc - Hubert, NC

Hi Rick,
Sometimes we are more than "agents", we are just the person that client needs at the moment to "listen to their life story".  Let's all remember to take the time to do so like you did!

Jan 19, 2009 09:47 PM #2
Laura Giannotta
Keller Williams Realty - Atlantic Shore - Little Egg Harbor, NJ
Your Realtor Down the Shore!

What a fine story on how clients touch our lives, and we theirs.  Thanks so much for sharing (even though I now have to go find a tissue!)

Laura G

Jan 20, 2009 02:15 AM #3
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