Putting The REAL back into REALTOR®

By
Managing Real Estate Broker with Broker (The Watz Team) Exit Strategy Realty

Proud to be  RealtorPutting The REAL back into REALTOR®

I was just reminded from a fellow friend that it looks like I have finally come full circle and have gone back to being a REAL people person again.   I stopped and thought for a few minutes and said to myself, wow,  how right she was and what a wonderful feeling it is to be able to help people again!

When I first started in this business, I used to sit and actually chat with people.  Remember when you had no MLS on the computer and you had to hand deliver listings from a book? Remember when you weren't in a hurry to get to the next appointment and could share a cup of coffee?   Back then  I truly cared about my client and their families.  We would sit and chat for hours.    With the intervention of technology,  competition, etc.  life has become very fast paced!   In the past decade it has gotten to be more like, unlock the door, sign the papers, thank you very much sir, see you at closing.

Well short sales have grounded me and I am truly grateful for that.  I now sit and share some life changing stories with my clients.  I have seen it all, from a couple about to lose the wife to a brain tumor, to a wife that was beaten and left with 3 sick children and 2 of them had severe autism.  How can you not sit and feel the pain when you are sitting at a table and someone tells you they have an irremovable brain tumor and have no idea how long they have, but they can't work because of the seizures and they just need to make sure the spouse is ready for their departure?  Yes I am REAL again!

I'm thankful that these tough times have cleansed our system and there is less competition.  

I'm thankful for the opportunity to have learned how to change my office and teach my agents to do short sales.

I'm thankful for being able to survive in these hard times.

And most importantly I'm thankful for being able to be a REAL REALTOR® again!

Agents...if you are struggling, I encourage you to find a way to learn how to do short sales.  I did my first short sale about 11 years ago, so will short sales go away?  NEVER!  Will they lessen?  Maybe after the next 2 years, but there will ALWAYS be a need for a short sales specialist in your area so why don't you start building your niche market now and relearn how what it means to truly care for people and be a REAL REALTOR?®

 

Posted by;  Vicki Watzlawick, Broker Owner, Exit Platinum Realty, CERTIFIED Foreclosure Expert, LITH, IL

www.EndYourForeclosure.com

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Anonymous
Diane Beck - Windermere Real Estate - Missoula, Montana

Great article Vicki...you hit one out of the park.  I just returned from our State Association meetings and the discussion is about    1.  Getting Back to Basics of our Business  2.  How do we raise the bar in our industry, before the next "up market"  and 3.  We need to "Take Back our Industry" and train (or retrain) others in our industry ie. those that survive.   Your article hits home the importance of taking extra time to talk to our clients and each other.    Thanks for the "reality check"...take care!

Feb 02, 2009 02:25 PM #35
Rainmaker
143,962
Vicki Watzlawick
Broker (The Watz Team) Exit Strategy Realty - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team

Thank you Diane!  I am happy to hear that your Association is talking about getting back to basics and raising the bar and I hope you are all learning how to do short sales and REOs!

Feb 02, 2009 03:00 PM #36
Rainmaker
63,250
Catherine C Capasso
Catherine Cornelia Real Estate - Eastchester, NY
Cottage or Castle, What's Your Dream!

Hi Vicki. Short Sales may not be the way for everyone to go but the point of talking to our clients really hits home. No matter what niche market a REALTOR® specializes in, we need to keep in mind there are people behind the transactions. "Real" people that the "REAL"TOR® is helping.

Feb 02, 2009 10:25 PM #37
Rainmaker
143,962
Vicki Watzlawick
Broker (The Watz Team) Exit Strategy Realty - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team

I agree Catherine!  It just seems in the past few years we have been so rushed that we , or I and a lot of our local agents have overlooked this.  We actually had a discussion at one of our meetings as to who had done the fastest listing presentation!  So a dose of how it was int he old days has slowed the pace and I am thankful for that.  Thanks for being a people person!

Feb 03, 2009 12:30 AM #38
Anonymous
Fred Magnuson

Vicki, thanks for the insight of the true value of learning short sales.  You continue to inspire me to become the best I can be so that I can help others do the same.

Fred Magnuson  - Coldwell Banker - Greenwood Village

Feb 03, 2009 01:30 AM #39
Rainmaker
143,962
Vicki Watzlawick
Broker (The Watz Team) Exit Strategy Realty - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team

Thank you Fred!  You just made my week!  I wish you all the best in 2009!

Feb 03, 2009 02:01 AM #40
Rainer
74,444
Marian Gregor-Ann
Keller Williams - Ann Arbor, MI
Arbor area Real Estate

Hi Vicki, You had me at "Put the Real back in REALTOR". It's so hard to see what dire circumstances many of these clients are in right now.  I do anything/everything that I can to help them...

Feb 03, 2009 09:14 AM #41
Rainer
575
Angie Matessa
Real Living- HER - Dublin, OH

Thank you for a great reminder of why we really do the job we do. 

Feb 03, 2009 01:11 PM #42
Rainmaker
143,962
Vicki Watzlawick
Broker (The Watz Team) Exit Strategy Realty - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team

Thank you for the nice words Marian!  I am happy to hear that you care about your clients as well.

Thank you Angie!

Feb 03, 2009 01:34 PM #43
Ambassador
2,896,532
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

This is what this business is truly about, helping people.  My mom has told people my ENTIRE life that I have "never met a stranger" and I know this job is what I was meant to do.  I know your clients appreciate your personal touch and great attitude.  Best of luck in 2009.

Feb 03, 2009 03:06 PM #44
Rainmaker
131,417
Mike Henderson
Your complete source for buying HUD homes - Littleton, CO
HUD Home Hub - 303-949-5848

Short sale success is gratifying.

Feb 03, 2009 06:59 PM #45
Rainmaker
143,962
Vicki Watzlawick
Broker (The Watz Team) Exit Strategy Realty - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team

Thanks Tammy,I love your mothers philosophy.  I am going to pass that on at my next agents meeting.  And the best to you in 2009 as well!

Feb 04, 2009 01:06 AM #46
Anonymous
Gina

This is an excellent blog! I had just started to take my Broker course requirements when my Mom fell ill by the time I completed them I had lost my Mom and the market was in shambles. But reading this makes me truly remember that it is all about being Real and genuine. Thanks for the very much needed breath of fresh air.

Feb 04, 2009 09:43 AM #47
Anonymous
Paula Burt, Prudential Bob Yost Homesale Services

Vicki (& Tammy),

I've used another version, for many years, of Tammy's mom's "I've never met a stranger".  It has served me well in various sales jobs throughout my life, in my personal life, and now in my newer career as a REALTOR®, as well.  It is:  "A stranger is simply a friend I haven't met yet."  In our business, we HAVE to be able to strike up a conversation with every "stranger" we meet and really get to know what makes them tick, make "friends" with them, and use our powers of persuasion and our negotiating (sales) skills.  If we really mean it and if we do it right, we have new "friends" that we will nurture and serve again in the years to come, but will only have that privilege if we do REALLY CARE and SHOW IT!!!  You are so right on, whether we're talking about short sales or any transaction or client interaction!  Thanks for making us think about this!

Feb 04, 2009 12:52 PM #48
Rainmaker
143,962
Vicki Watzlawick
Broker (The Watz Team) Exit Strategy Realty - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team

I'm sorry for your loss Gina, in moms memory I hope you learn a lot about short sales and have a very successful year!

Thank you for sharing that Paula!  I so wish there was a class that could teach that.  Very few agents are able to talk to "friends they haven't met".   And most don't realize that their clients could be clients for life if they just stayed in touch.  95% of the agents I interview have NO database and no idea of who their past clients were.  What a shame!

 

Feb 05, 2009 01:56 AM #49
Anonymous
Valerie Vee

Hi Vicki! Amen to what you said. I started this buisness in the height of the real estate boom in Minnesota in 2002, we just keep going and we don't take time to smell the roses as you would say. I am very sad for the people that have lost there homes, because of illness or loss of a loved one or have lost there job. I think on the positive side of this, this is a reality check for all of us to get back to basic's and spend time with our families, friends and clients in the trying time. So thank you for the wonderful story. I have two small children and a full time Realtor and I am spending time with my children in this slow market. Thanks again Valerie Vee, Counselor Realty, Inc. Coon Rapids, MN.

Feb 05, 2009 09:53 AM #50
Rainmaker
143,962
Vicki Watzlawick
Broker (The Watz Team) Exit Strategy Realty - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team

Val, spending time with your children when they are small is a blessing in disguise!  They grow up way to quickly.  So in a sense this market is helping families bond as well.  Take the time and enjoy them while you can. Make your children be your roses that you always take the time to enjoy!

Feb 05, 2009 01:33 PM #51
Rainmaker
43,289
Vanessa V. Simmons
Real Living HER - Columbus, OH
Realtor

Working shorts sales is the most frustrating yet rewarding work I have done in a long time. 

Feb 10, 2009 11:32 PM #52
Rainmaker
143,962
Vicki Watzlawick
Broker (The Watz Team) Exit Strategy Realty - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team

Amen to that Vanessa!  These HUDS are getting soooo complicated that my head hurts trying to figure out how to dispurse the funds at times.  Thanks fofr the comments!

Feb 11, 2009 01:33 PM #53
Rainmaker
143,962
Vicki Watzlawick
Broker (The Watz Team) Exit Strategy Realty - Algonquin, IL
Illinois Foreclosure Expert, The Watz Team

Thank you Victor,  I think the difficult market just got more difficult with the latest attempts from the Obama Administration.  I was told yesterday from Citi that our short sale packages will take 4 to 6 weeks longer because now you no longer have to be miss a payment to do  a short sale.  OUCH!  SO 4 months for a short sale answer.  I may have heart and soul, but the patience department is getting thin!  LOL  Thanks again for commenting!

Feb 19, 2009 12:47 AM #54
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Vicki Watzlawick

Illinois Foreclosure Expert, The Watz Team
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