I do my very best to answer my cell phone when it rings, no matter what time it is. If it is 2 in the morning and a client has a question, they can call me!! 24/7. Why is it that at noon on a friday and i have a question about a listed property, I call the listing agents office and get a voice mail only. no office staff there to answer phones, and patiently I wait for a call back but don't get one til tuesday! I'm sorry but, I work 7 days a week for my clients and no call backs is very frustrating. plus, the client may think twice about buying that property due to un-professionalism. Always call back as soon as you can!.......that will definately lead to more good solid referrals.
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