What is Customer Service?

Real Estate Agent with Trinity Realty Group
Customer service is treating your client as if they were the only client you have.  Tending to all of their needs and wants. To ensure that your client has the best customer service you must treat them as royalty.  There is nothing as refreshing and professional as giving special attention to your client.  If a client knows that you care about their needs and their well being. They will care to refer you to others.  I once heard that, no one cares what you know until they know that you care. 

Comments (2)

Randy L. Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Customer service is everything.  That is all we have to sell.

May 07, 2007 03:30 AM
Jamie Carlson~Prince Albert, SK Real Estate
Century 21 Conexus Realty Ltd. - Prince Albert, SK
I once read somewhere 'Customer Satisfaction means something, but Customer Loyalty means everything'.  By treating your clients very well, you are not only providing them with great service, but you are building customer loyalty, and therefore building a solid business.
May 07, 2007 03:35 AM