BPO Overload: Why Are Inept Agents Carrying All These REO's?
Very true words, it's extremely frustrating to see fellow agents doing such a poor job! Our number one responsibility should be to "Truly" help our clients with their problems and concerns, not trying to garner as many Listings as you possible can in order to over-market yourself. Focusing on people comes first, everything else will work itself out. Meaning, if you truly tend to your clients needs( on a personal level ) your financial compensation will become a by-product!!
Certain Agents in my market area have established strong connections with Banks and they are getting the bulk of REO business.
Their listings are not marketed or serviced properly and many of them are not even selling. They are just sitting on the market without utilities and proper care and they are rapidly deteriorating and just adding to the glut of available housing.
When they do sell, they are reduced so drastically that they are creating even more of a problem in our market.
Some of these agents who carry all these BPO's are so limited on staff, that several days go by without a single returned phone call or response to an offer.
One of the banks awarded me a listing that one of these REO agents had. He had the listing for several months and did not even have a working key in the lockbox, so the property did not get a single showing during the entire listing term. I've only had the listing for a few weeks and it's been shown 8 times and I am working on garnering an offer on it already.
Why do banks give their business to obviously inept agents? Are there special favors or arrangements between banks and these agents, or are they just comfortable doing business with the same entities and don't really care about the results?
How are REO's allocated in your market? Are you noticing a similar situation? What can we do about it?
Mirela Monte, Your Myrtle Beach Connection
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