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The Art of Respect

By
Real Estate Agent with The Platinum Group Realtors

I have been thinking about this little seven letter word and how many different ways it works, or doesn't in our industry.  My concern is that this post will seem a little bit discombobulated but please bear with me. 

With fellow brokers I was always taught plan on doing both sides of the deal if need be and don't wine about it.  Sometimes that is what it takes to get the deal done.   Keeping in my mind how can I keep this as good of an experience as possible for all parties.

How do you approach working a contract?  Is there mutual cooperation, communication and a win/win for all parties or is fear lurking in the background?  I listened to a conversation yesterday about how many times Realtors are having to guess what the other is thinking or doing at any time and waiting for a bomb to drop.  I know we cannot change others behavior but my thought is I want to continue to have a reputation for being good to work with, approachable and solution oriented.  What does that have to do with generating buyers and sellers? Maybe nothing however I think in the end it is all part of the same package ~ my real estate business.

Contacting other brokers.  I finally got frustrated yesterday because I have received four calls in the span of three months from a brokerage here looking to add agents to their office.  When I said I wasn't interested (again) and asked to be taken off their call list it did not work so well  When is it appropriate to contact fellow Realtors and when is over the top? I believe from an ethics perspective this is a gray area but am interested to see what other AR's experience and thoughts are.

I like to present an image of someone who takes the high road, never loses her cool and is an attentive listener and problem solver.  Maybe I can be that way some of the time but then have days that I just don't.  It is often said that acceptance is the first step to solving any problem.   Does  this mean I don't have to be  "pissed off waiting to happen today"?  Please excuse the language and I hope it is not offensive but wanted to clarify where I was at.  

For today, The Art of Respect looks like writing about it and getting ideas on how other Realtors I respect practice this art.  Sharing my experience (both good and bad) and choosing to do whatever it takes one situation at a time.

Posted by

Kelly Young Realtor

About the Author: Kelly Conner Young, GRI

Kelly is an Associate Broker with The Platinum Group Realtors.  She has over 15 years experience in Real Estate in the Colorado Springs and Front Range region of Colorado. She represents buyers and sellers of real estate buying homes, land for sale and mountain property getaways.   Specific areas include:  Black Forest, Broadmoor, Colorado Springs, Divide, Falcon, Downtown, Manitou Springs, Monument, Old Colorado City, Westside, Woodmen Hills and Woodland Park. You can reach her at 719-226-0126 or by clicking "email the author" above.

Comments(7)

C Tann-Starr
Tann Starr & Associates, Inc. - Palm Bay, FL

That's a tough call. I've been recruited a lot since joining Active Rain. My fave compliment was when I walked into a brokerage house in Brooklyn and was told by a VP there that everyone thinks I'm crazy (LOL). We had such a great conversation about networking and blogging. We talked about buyer's brokerage and how I manage to get people to sign those contracts committing to my firm. I had the little minions with me as well and it was really a nice visit all the way around.

See other firms wanting to hire you as the compliment that it is. No one wants to hire someone that does not produce or that doesn't bring something unique to the table. I know it may be annoying to remind people that you've already said no, but that's part of being wanted. You may have to say no every single month. I know I do and I never saw that coming at all. Have I been tempted? Hell yeah! I've had some great offers, but I like my arrangement with my BIC just fine and we have some very interesting projects in progress.

I've no incentive to redo my SEO. I'm trying to grow, not start over. Every single day you are going to have to decide what it is you want to do and you may want to get hip to the fact that as long as you are blogging here people are going to read you and try to get you on their team because you're worth it to them. Even to the point of annoyance... ;-)

I'm just as guilty as they are. I'm relocating to another state (within the year) and have already selected my targeted broker (LOL). I just have to talk her into taking me because she likes working alone. Am I being a pest? Hell yeah. I met her on Active Rain and trust her completely so I'm chipping away at my blogging buddy the same way these people are poking around contacting you. They want to be ready for the day when they call and you're pissed off and ready to change your mind (LOL).

Enjoy your day, sweetie.

Regards, C.

Feb 19, 2009 12:40 AM
Betina Foreman
WJK Realty - Austin, TX
Realtor, C.N.E., with WJK REALTY

I have recruiters call and mail we stuff all the time. Its a nice complement but I am not going anywhere soon.

As for doing both sides, I simply won't do it. I would rather build goodwill by giving it as a referral to an associate.

Good luck to you!

Feb 19, 2009 12:51 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Kelly, the better you are at your job, the more solicitations you will be receiving.  Look at it as flattery and don't ever burn any bridges.  You never know when you'll need to cross one.

Feb 19, 2009 01:34 AM
Claude Cross
Homes By Cross, Inc. - Charlotte, NC
Charlotte NC Homes For Sale

Kelly-  keep all your clients .....they will pave your way ...no logo or brokerage will...thats why you are here. We all compensate at times for the weak link. Some people never measure up....So long as you measure up...You will succeed...Carpe Diem

Feb 19, 2009 01:45 PM
Ryan Shaughnessy
PREA Signature Realty - www.preasignaturerealty.com - Saint Louis, MO
Broker/Attorney - Your Lafayette Square Real Estate Partner

We are a small brokerage and have had almost all of our agents contacted by other brokerages.  For new agents, being wanted by a franchised brokerage is flattering - until someone actually explains the economics of the business to them.  That is, some brokerages have lost 20-25% of their agents, have no or few listings or pending sales, have no internet strategy to speak of (except the corporate website), and charge exorbitant desk, technology and other fees.  We have a fair system for distributing leads, a reasonable commission split, offer training and technology, and have over $20 million in listing inventory to sell.  But in a tough market, there is a "grass is greener" mentality of some.  The key to success at any brokerage is that you have to develop your own book of business.  No one is going to just hand you easy sales over and over again.

Feb 20, 2009 05:36 PM
Ryan Shaughnessy
PREA Signature Realty - www.preasignaturerealty.com - Saint Louis, MO
Broker/Attorney - Your Lafayette Square Real Estate Partner

I couldn't disagree more with the statement "No one wants to hire someone that does not produce or that doesn't bring something unique to the table."  There are some brokerages that charge desk and other fees and base their business solely on the number of agents.  These brokerage could care less if you actually sell more than 2-3 homes per year.  They look for volume (not necessarily top producers) and look for ways to spread their overhead over more agents (regardless of the quality of the agent).

Feb 20, 2009 05:40 PM
Kelly Young
The Platinum Group Realtors - Colorado Springs, CO
Colorado Springs Real Estate ~ 719-226-0126

I appreciate all the comments and Ryan your statement is exactly what I was referring to.  I can appreciate brokerage calls  because they want good people in their office but when their is a "gray area" between what is stated and what the facts are or when the goal is simply to have bodies in an office versus a genuine motive to build a good team that is what I don't want. Thanks everybody!

Feb 21, 2009 12:45 AM