How frustrating is it when you are trying to help someone reach their dream of owning a home and you are playing cat and mouse with them over filling out a simple application. Email seems to be the way of communicating these days, and I dont have any problem with that, on the contrary I am huge email advocate. But, sometimes we need to revert back to basics, and actually pick up a phone and speak to a human being on the other end, especially when you want things done, instead of complaining why is the process taking so long! Taking the time to send several emails is a lot longer than a quick fifteen to twenty minute conversation. But in the end, you have to do what is necessary to get the job done. Email is a great tool, just like texting, but what is happening to our society when we prefer to avoid interaction, just because its not convenient, and takes to long to dial. Go figure!