The Convenience of Modern Technology Regarding Mortgages

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Mortgage and Lending with NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 IL Lic 031.0006220/WI

Especially in today's present economic environment, it's crucial that a lender has the information and tools on hand to educate and enlighten the public regarding credit, debt management, lending and mortgage planning.  Technology and the internet provide important support to this endeavor, with personal websites being almost a "must-have" for the communications now required and demanded by consumers.

Having been in the mortgage industry pre-technology, and now enjoying the benefits that those modern technologies offer, I can say that the speed, efficiency and convenience with which I can provide seBeach computerrvice to my customers versus the past has vastly improved.  You can work almost anywhere anymore.  Responses to inquiries are virtually instantaneous and information contained more in-depth and detailed.  For the most part this is an advantage, but it also can cause more questions to arise during the processing of an application.                            

That is where the good, old-fashioned forms of communication come into play.  Telephoning can help, but for me nothing totally replaces the benefits of a one-on-one, face-to-face meeting.  Both parties, client and lender, gain a better sense of one another during these meetings.  The nuances of such a meeting can offer great insight into the personality and character of each.  Trust is deepened and relationships become more solid.  With first-time home buyers this is crucial.  Never having been through the process before, they need a lender that will offer patience, special care, and more time spent with them and on their behalf.

Although it is very possible to conduct business without this personal touch, I miss it greatly when it does not occur.  I always feel an important element is somehow missing.  Great efforts are made to promote and host these events, whether it be in the traditional office setting, a client's home, realtor or attorney's office, or workplace.  For me, it is worth any extra effort it takes.  

I never wish to go back to doing business without all the bells and whistles of today's modern offices.  I'm too spoiled for that and I gain way too much from their existence.  But, neither do I wish to completely abandon the benefits derived from personal meetings.  It is these personal elements that are the most fulfilling and rewarding aspects of my profession.  Lenders that do not retain them within their profession miss out on alot.      

                                                                                    Gene Mundt, www.genemundt.com

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Gene Mundt

 Mortgage Originator  -  NMLS #216987    

                                 IL Lic. #031.0006220  -  WI License #216987                                                                                                    

NMLS #175656

 

Gene Mundt, Mortgage Originator,  40+ years of #mortgage experience, will offer you exemplary mortgage service and advice when seeking:  #Conventional, #FHA, #VA, #Jumbo, #USDA, and Portfolio Loans in #Chicago and the greater Chicagoland region, including:  The #Lincoln-Way Area, #Will County, (#New Lenox, #Frankfort, #Mokena, #Manhattan, #Joliet, #Shorewood, #Crest Hill, #Plainfield, #Bolingbrook, #Romeoville, #Naperville, #Wilmington, #Peotone, etc.), #DuPage County, the City of Chicago, #Cook County, and elsewhere within IL and Wisconsin. 

 

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Topic:
Lending / Financial
Location:
Illinois Will County
Tags:
technology
mortgages
service
communication
convenience
lenders
firsttime home buyers
customer services
information and marketing

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Rainer
4,952
Jen Tran
Las Vegas Mortgage - Las Vegas, NV

I totally agreed with you. I missed being in the office and building the connections with all the people there.I learned so much from my association with the guys and gals down at the office and miss all the good times that we had together.

Apr 01, 2009 02:14 AM #1
Rainer
1,453
Smart Hippo
SmartHippo - San Francisco, CA

Today's technology is best complemented with face to face communication. However, some have gotten so involved in the technology it's become a replacement. I think once we all 'get used to it' it will balance out again.

Apr 13, 2009 06:59 AM #2
Rainmaker
1,234,176
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

SmartHippo:  Thanks for the comment!   Although I prefer the old-fashioned way of the face to face ... I truly believe that I am beginning to relax and emote better through my technology!  What is ideal is ... there's a way of communicating for everyone, no matter their preference.

If I can be of any assistance to you personally or within your website, please let me know. 

Gene Mundt, Professional Mortgage Banker                                     www.genemundt.com        Chicago Bancorp 

Apr 13, 2009 07:34 AM #3
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Rainmaker
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Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi

708.921.6331 - 40+ yrs experience
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