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Week In Review - Top 10 ActiveRain FAQ's - Volume III

Education & Training with Retired Executive Director of Education at eXp Non-Licensed

Here are the TOP 10 FAQ's for the week of March 9th, 2009.  If you know of another member who may have some of these same questions or issues, please feel free to forward them this post.  It looks like a network with this many members and this many tools and options will never run out of good questions to be answered.  Thanks for all the continued support and comments, these seem to be helping reduce the amount of tickets and emails we normally get on a regular basis.  Special thanks to Jeremy Blanton for helping us get caught up in the support ticket booth.

Why does my ReBlog button say disabled?  I am logged in and have checked the box to allow reblogging? 

  This only appears in the Internet Explorer Browser, and it's only confirming that you can't ReBlog your own posts.  Nobody else can see that hover button title but you on your own Blog posts.

Brad,  What are the settings about?  I don't follow: what is their function?

  The settings page on AR allows you to customize your settings in a way that suits your personal needs.  This is where you add your Blog Title, widgets for your sidebar, description and keywords, twitter settings, general settings, email settings, and enable or disable Listing Router. 

I see members have pictures and movies on their Blog Sidebar.  How do I add these widgets to my Blog?

  A very common question asked by new members on AR.  The sidebar of your Blog is controlled at the settings page located on your "My Home" page.  Click "My Home", then the "Settings" link on the left sidebar.  The second box down (just below your Blog title) is where you place the HTML code for widgets.  Find Out More Here.

How do I add posts to my Outside ActiveBlog?   When I write them, should I do it on the outside blog? 

  This is one of the beauties of ActiveBlogs.  You don't need to write separate posts and take up valuable time.  You create your post on AR as you normally do.  Next, before you submit it, just like adding to the various groups, simply put a check mark in the box "My Outside Blogs" then check where you want it to appear. (See below)

I recently purchased an individual outside blog, but there's a link in the toolbar that says members.  Did I accidentally get a TEAM Blog?  Am I being charged more?  Can you help me?

  All ActiveRain blogs are now team blogs, and are being given to members at no additional cost.  They are now one in the same.  You will not be charged more.  The members link allows you to invite others from your Team or Brokerage (or groups) to contribute to your Blog.  This is if they choose to accept your invitation.  To invite a member, jusat click on the members link, and add just their AR profile name ONLY.  IE: activebrad.  This will send them an invite that will appear on their my home page.  Ways to use your individual/team Blog.

Hi, I am new to ActiveRain.  When I write a Blog post, my only options for viewing availability are draft, members only, or associates.  How do I get my post to be available to the public?

  Your free AR account only lets you post to "members only" or "associates" unless or until you upgrade to a rainmaker account.  At this point you will be able to create "public posts", capture more SEO, setup an outside Blog with your own custom domain name, and get unlimited tech support from the AR staff and more.  Here is a link that explains the "rainmaker membership plan"

I am using Internet Explorer because my MLS requires it.  I am having too many issues with a lot of sites including AR, since I only can use IE, what do you recommend I do?  Is there another Browser I can use without losing access to my MLS?

  This is a very common "Myth-Understanding!"  You can use multiple browsers on your computer.  They even run simultaneously.  You can run Mozilla FireFox, Internet Explorer, Google Chrome, Flock, and many others, all at the same time if you like.  See How This Works Here.

Brad, I am a newbie here on AR, where can I go to find out information about all the things there are to learn here?  Is there an ActiveRain manual somewhere?  Who are we suppose to call for help?

  There are so many great resources and members on AR, I use the "search" function at the top of every AR page. There are a few locations you will find a more focused effort on support issues, the first being ActiveRainGuide.com.  You can also visit the HELP/FAQ Group located at the bottom of Every AR page.  Since you are new, I would definitely review the "Getting Started Link" on the Main AR Page (under the channels area)  and Lastly, you can visit My Profile on AR for some of my how-to's, tips, and tricks.  As a Last resort?  Support@ActiveRain.com

I got this page that came up on ActiveRain that said Intermission, what does this mean?

  On occasion, our programmers and tech support team need to make small enhancements or deploy new versions and releases of bug fixes, new features, improvements etc.  You were probably on-line while they were deploying the new ReBlog button onto the site. 

The Intermission screen is just our friendly way of saying, "Take A Break, we'll be right back!" 

It looks so much better than the screen that used to say, "Error - We're Down For Maintenance!"

Now it reads:

Where can I find the blog customizer tool?  I can't find a link for it on my home page.

  The ActiveRain Customizer IS on your "My Home" page.  It has been moved around a few times but has finally found a home right next to your ActiveRain Blog link.  Go to "My Home" and on the left sidebar, just below the word BLOGS, you will see "ActiveRain" and next to it a link that says "Customize", this is where you can add headers, background images, different colored fonts and text etc. 

Don't forget to check out the "NEW" Custom Blogs Page that went up at 2:00am while members were sleeping.

Later this week I'll be making a couple exciting announcements regarding our upcoming AR Webinar Training Series, the new ActiveRain Ambassadors and Badge, and something else I have been working on these past few weeks.  This is going to be a very exciting week with the announcements of some great "new" things coming to the "rain!"  Have a great week everybody. :-)

Week In Review - Top 10 ActiveRain FAQ's - Volume I
Week In Review - Top 10 ActiveRain FAQ's - Volume II
Week In Review - Top 10 ActiveRain FAQ's - Volume III
Week In Review - Top 10 ActiveRain FAQ's - Volume IV

Olena Osipov
Maple Ridge, BC

This is awesome. I've been looking for this kind of info. As always, you're so helpful. I guess it's your job...:)

Mar 16, 2009 02:42 PM
Loan Survivor Real Estate Financing Expert
Purchases, First Time Buyers, Pre-Approvals, Refinance - Birmingham, MI

Too much good stuff!

Mar 16, 2009 03:39 PM
Tristan Emond
Mindful Living Realty - Rapid City, SD
Rapid City Homes Sales Specialist

Once again Brad the man comes with awesome information that brings everyone up to speed.  Thanks for the information.  Keep up the good work.

Mar 16, 2009 04:39 PM
Fran Gatti
RE/MAX Integrity - Medford, OR
Managing Principal Broker - RE/MAX Integrity


Your posts are so helpful. I bookmarked this one for future reference. 

My son called panic stricken as he got the same virus your wife got on your computer around Christmas. I went back through your posts and emailed him your post on how to fix the virus.  He followed what you said to do and it fixed his computer right up.  He said it fixed other problems as well.

Thanks for all you do,

Mar 16, 2009 05:38 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Brad, FYI my re-blog button that was green yesterday is now dissabled on all my post. Any ideas? Let me know please.Thank  you. BTW congrats on 300K pretty soon it will be 500k:))

Mar 16, 2009 07:09 PM
June Tassillo
Owner/Broker RE/MAX Elite Realty - Franklin, NC
Let me help you with the next phase of your life!

Thanks Brad, I had to Bookmark to go over everything later.  I am sure I need to do some needed updating.  Congrats on your 300K !!!  I am slowly reaching 20K lol...

Mar 16, 2009 11:37 PM
Brad Andersohn
Retired Executive Director of Education at eXp - Boulder Creek, CA
ActiveBrad - 707.646.1876

Endre - it only says disabled on your own posts, you can't reblog your own posts, that's why.  :-)  I just clicked on yours and it allowed me the option to reblog it, so it is working my friend. Enjoy the day.

Mar 17, 2009 01:37 AM
Brad Andersohn
Retired Executive Director of Education at eXp - Boulder Creek, CA
ActiveBrad - 707.646.1876



Mar 17, 2009 02:12 AM
Ryan Shaughnessy
PREA Signature Realty - www.preasignaturerealty.com - Saint Louis, MO
Broker/Attorney - Your Lafayette Square Real Estate Partner

I like the intermission screen - much more appeasing than the dreaded error messages...

Mar 18, 2009 05:07 PM
Randall Sandin
Carolina One Real Estate - Charleston, SC
843-209-9667 - Search for Charleston SC Real Estate

thanks for all your great tools as usual

Mar 18, 2009 10:19 PM
Sonya Loose
Modern Realty - Beaverton, MI
Helping Buyers & Sellers of Waterfront Property

Always wondered how people got those great widgets....thanks for this FAQ post!!!

Mar 19, 2009 11:32 AM
Simon Mills
Mills Realty - Toluca Lake, CA

Brad - I have some extra time today and I was going to sign-up for an outside blog, but the link is gone.  Is this a temporary glitch?

Mar 20, 2009 07:56 AM
Brad Andersohn
Retired Executive Director of Education at eXp - Boulder Creek, CA
ActiveBrad - 707.646.1876

Hi Simon - I checked out your Blog and it was a glitch.  Bob and I corrected it so you are good to go.  I also left you a VM message on your cell. Thanks.

Mar 20, 2009 08:08 AM
Simon Mills
Mills Realty - Toluca Lake, CA

Brad - if I could be half as efficient as you I would be a super success!  Thanks for your promtness and getting my outside blog signed up.  Now off to get it customized!

Mar 20, 2009 09:01 AM
Brad Andersohn
Retired Executive Director of Education at eXp - Boulder Creek, CA
ActiveBrad - 707.646.1876

Let me know if you need any help.  After six today, I'm gone fishin.......    :-) 

Mar 20, 2009 09:47 AM
Kelsey Barklow
Hurd Realty - Johnson City, TN

Thanks, Brad. Helpful info here.

Mar 21, 2009 01:45 PM
Karen Kruschka
RE/MAX Executives - Woodbridge, VA
- "My Experience Isn't Expensive - It's PRICELESS"

Brad, Your posts make it easier for me to "begin to understand"  Thank you,  Karen

Mar 22, 2009 03:12 AM
Brad Andersohn
Retired Executive Director of Education at eXp - Boulder Creek, CA
ActiveBrad - 707.646.1876

Karen - I only started these in hopes that the questions of the "few" might help give answers to the "many!" Thank you for taking the time to read these, and I'm grateful these are helping you and others to understand more about the social and technical side of AR.  :-)

Mar 22, 2009 06:00 AM
Al & Peggy Cunningham, Brokers
RE/MAX West Realty Inc., Brokerage - Brampton, ON
Our Family Wants To Help Your Family!

Congrats Brad on surpassing the 300 mark!  This is a great site, you are so patient posting, so much to navigate through but very interesting.   "Ditto" Karen's comments!

Thanks Brad!

Al & Peggy Cunningham  "AR Newbies, but inviters"!| 

Mar 24, 2009 05:09 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Brad - I like this new week in review concept.  I am learning lots about AR through these blog posts, and see that I am not the only one who has questions.

Apr 05, 2009 09:45 AM