I had the most unpleasant experience I have ever had shopping today. Maybe I over reacted but I really don't think so. I walked into a Memphis (I'll be courteous and remove their name since they called an apologized) department store and shopped for about 30 minutes. Had two items in my buggy and made my way to the checkout. Got to the front counter and I'm the only one ready to check out and there is this twenty-something young woman behind the counter who looks at me as I walk to the front of the store. She never offers, "I can get you here." Nothing. I finally ask, "Are you checking?" "Yes" she says. Well she proceeds to ignore me for a few more moments. I ask her to check a price on some shoes that were on clearance before ringing them up and she does. Here's the kicker, I pay and ...she hands me my bag and says, "Take your cart back to where you got it from." What? Did I hear her correctly? Not, would you please take your cart to the front door or would you mind taking the cart back to the front door. No, it was a command. I said, "Excuse me." She said in a hateful commanding voice again, "Take your cart where you got it from." I started laughing incredulously at her. Was she serious? She continued to stare at me dead pan. I said, "I don't think so sweetheart. That is what they are paying you to do." I walked away with my bag. I should have called the manager, reported her and asked for a refund but I didn't (cause I really wanted those shoes!!!)
Anyway, Miss Personality forgot to remove the security device from my shoes so I had to go back to her. (Thank you God!) And of course, me being me couldn't leave it alone. I said to her, "You know if you had asked me would I mind taking the cart back to where I got it, I probably wouldn't have had a problem, but you didn't even say thank you. She said, "Say "thank you" for what?" I said, "How about thank you for shopping at Gordmans?" I ranted on and said, "You really don't need to be working with the public with that attitude." She said made a psst sound and said, "I don't have an attitude." I said, "Honey, you most definitely have an attitude, and I'm quite sure you wake up with it every morning." I stormed out and am so ANGRY that I thought I was going to burst a blood vessel in the parking lot. At least I got to say what I wanted to say. Did I overreact? Maybe. Am I sick of the rampant rudeness in the USA? You betcha! Why do companies hire these neanderthal workers to work the front counters? If they don't hire them with manners then they should have manner training. I was their only paying customer this morning and they just ran me off...FOR GOOD!
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