MLS: The Best Under-Used Marketing Vehicle We Have

By
Real Estate Agent with United Realty Group, Inc. BK641413
Most people's largest investment is the home they own and live in.  Why, then, do so many real estate agents put as little information as possible on their listings in the MLS?  The MLS is the first place we, as real estate professionals, turn to when we're searching for homes for a buyer.  With all the technology and how-to guides available to us, why do so many agents only enter the minimum amount of information required to get a listing on the MLS?  Rarely does more information get added after the listing has been entered into the MLS.  Are these agents lazy or is it that they use this as a tactic to "double-dip"?  For sellers who may be reading this, "double-dip" is agent-speak for agents who get both sides of the deal - the listing and sale, though not necessarily via the most professional or ethical means. That, in and of itself, would take a whole other blog post.

Below are "before and after" examples of the same listing.  It is a listing that I had a while back and for demonstration purposes only, I decided to initially enter the minimum information required by our local MLS in order to get a listing on the MLS.  After initially entering the listing this way, I immediately printed out 3 of the most popular "report views" used by agents.  Within a few minutes of entering the listing with the minimum information required, I went back in and this time entered all the listing information I typically include with all my listings, then printed out the same 3 report views so that I would have "before and after" examples.  As you can see from the images below, there is a considerable difference between the different samples as far as marketing goes.  In all 3 examples the one on the left has a great deal of white space, whereas the one on the right is full of information and photos.

Now ask yourself: "If I were selling my home, which type of real estate agent would I choose?"

This is just one aspect that separates the wanna-be's from the true professionals.

Listing report view 1     Listing report view 2     listing report view 3

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Anonymous
Michelle@adlerteam.com

BUYERS AGENTS WANT INFO! 

Another view is I am a buyers agent and I am hunting down properties for my buyers.  If the listing agent doesn't put in the vital information I am looking for, I will not see that listing on my search, and it could meet the buyers needs.......but we will never know.

Sep 24, 2006 02:29 PM #15
Rainer
81,840
Keith Jeppson - Salt Lake City Real Estate
Everest Realty Group - Holladay, UT
I always seek feedback from my sellers on their listing...it makes them feel valued.  I'm usually suspect of agents who don't enter much info.  When inventory is high they will certainly get fewer showings.
Sep 25, 2006 09:41 AM #16
Rainer
508,770
S. Leanne Paynter ☼ Broward County, FL
United Realty Group, Inc. - Davie, FL
Davie, Plantation, Cooper City & Weston Specialist

Michelle:  I know what you mean. As an example, our MLS does not currently have the "design2" field as a required one -- this is where (among other things) you state whether it's a 1- or 2-story home.  Some buyers are only interested in 1-story homes but if you perform and save a search for them, any agents that left this field blank are doing their sellers a disservice because their listing will not show up in the search results.  I'm trying to get this to be a required field.

Keith:  When I see listings with minimal information, I tend to think one of two things... either they are lazy or they are trying to increase their chances of being able to "double-dip" by concentrating on their own marketing efforts outside the MLS.  Neither scenario is good for the seller.

Sep 25, 2006 01:07 PM #17
Ambassador
579,990
Rich Jacobson
Fathom Realty West Sound - Poulsbo, WA
Your Kitsap County WA Real Estate Broker

L-A-Z-Y

Rich Jacobson, www.KitsapLife.com

Sep 25, 2006 07:19 PM #18
Rainer
434,914
Scott Daniels Florida Real Estate 2.0. Agents Earn 100% Commission.
Florida List For Less Realty, Inc. Broker/Owner. - Cooper City, FL
Excellent post! Very funny. "Seller Sez Sell" is my favorite..
Sep 26, 2006 12:38 AM #19
Rainer
508,770
S. Leanne Paynter ☼ Broward County, FL
United Realty Group, Inc. - Davie, FL
Davie, Plantation, Cooper City & Weston Specialist

Rich:  You crack me up!  I tend to agree with you... I think it's almost always because the listing agent is lazy.  If sellers only knew how this negatively impacts them... but unfortunately, as others have said here -- they generally aren't aware of the disservice being done to them by these lazy agents.

Scott:  Yeah... "seller sez sell" always makes me think "duh!" but then again, I think they figure this is just another way to say "seller is motivated" without the potential liability that can accompany that phrase.

Sep 26, 2006 02:12 AM #20
Anonymous
David Gilbert

Your blog entry was very interesting. I am a realtor specializing in <a href="http://localtampabayrealtors.com"> Tampa Bay Florida Real Estate </a>.

Sep 28, 2006 12:00 AM #21
Rainer
58,077
Christine Adler
FindAHomeWithMe.com - Fort Lauderdale, FL
SE Palm Beach, Broward & NE Miami-Dade Counties FL
I think a good link to the virtual tour is also helpful.
Sep 28, 2006 01:45 AM #22
Rainer
508,770
S. Leanne Paynter ☼ Broward County, FL
United Realty Group, Inc. - Davie, FL
Davie, Plantation, Cooper City & Weston Specialist
Absolutely, Christine... a virtual tour is almost always helpful (unless the photos are too dark -- something I've seen on a few).  Just please be sure to put the link of the "generic-skinned" version of the virtual tour in the MLS, otherwise I'm not likely to provide my buyers with the link and then what's the point (?) -- unless you only want the agent to see it.
Sep 28, 2006 02:50 AM #23
Rainer
26,741
inactive AR account
Dayton, OH
I couldn't agree more. Something as simple as using the spellcheck feature is often not done.  Hello? Is it any wonder why people don't consider us professional?
Oct 02, 2006 01:39 AM #24
Rainmaker
508,620
Michele Connors
The Overton Group, LLC Pitt & Carteret County - Greenville, NC
Your Eastern North Carolina Realtor

ome agents arent even able to emai properly- most dont even have a website!

the most recent laugh I got from a misspell was this:
Priced Better than any Hoes in the Neighborhood!"
Not kidding- it was on a flyer in the sellers home!!


Hey- isnt that the Jupiter lighthouse ????
I was born and raised in Jupiter!

Oct 02, 2006 10:40 AM #25
Rainmaker
433,633
Derek and Mariana Wagner
The Artisan Group- Keller Williams Premier Realty - Colorado Springs, CO
The Artisan Group - Colorado Springs REALTORS®
Isnt it amazing the lack of detail in what some agents do for their clients? Aweful. I do my best to (sccurately) fill out the entire MLS form. Details. Details. Details.
Oct 02, 2006 02:15 PM #26
Rainer
6,718
Dan Ellis
Nations Title Agency of Alabama, Inc - Birmingham, AL
NTA of Alabama

Option 3 is the one, but why not ad link for cyber tour too. Virtually everyone has web access, and most do at work. Would rather see the pics early enough to know if i want to visit that home that i might buy.

Too often in our industry, and most, in which people do the minimum effort to get by...says alot about society, but it is great for those of us who do pay attention to details and the "little things" because the make big results in the end.

Oct 06, 2006 07:28 AM #27
Rainmaker
99,063
Marguerite Crespillo
Marguerite Crespillo - Roseville, CA
Oh my goodness!  You are so on the right track!  I am amazed at the stuff I see posted in the MLS.  And we wonder why we have such a bad reputation!
Oct 06, 2006 11:19 AM #28
Rainmaker
164,258
Home Design
Alpharetta, GA
Home Design and Real Estate

It's true in our Atlanta market too.  There are so many homes with one picture and almost 0 information.  I mean come on people, take a few minutes for your client and dress up your listing.  Even if it is a bank.

Canton Real Estate

Oct 07, 2006 12:50 AM #29
Rainmaker
339,762
Ann Cummings
RE/MAX Shoreline - NH and Maine - Portsmouth, NH
Portsmouth NH Real Estate Preferrable Agent

Leanne,

I totally agree with you, and like others, I'll take option 3 every time as well.  I just never understand why agents go to the trouble of taking a listing, inputting SOME of the info in the MLS, and then never finishing it.  One or even ZERO photos, no remarks or something really silly that in no way causes someone to want to show or see that particular house.

I've found myself wondering silently if there wasn't some way sellers could be let in on how poorly their property is being, OR NOT, represented by their chosen listing agent - at least being presented poorly in the MLS.  I oftentimes wonder if they realize that this is how it's showing up on the internet, too, since so many MLS's around the country feed listings into various portals, and with IDX & VOW, it also shows up on tons of agents websites like that, too.

Ann Cummings

Nov 06, 2006 02:36 AM #30
Rainmaker
197,579
Phil Jones
Your Choice Real Estate, Inc. - Orange Park, FL
Broker, CDPE
MLS Boards should require a photo.
Jan 07, 2007 09:47 AM #31
Rainer
271,088
David Abernathy
Waterfront Properties & Club Communities - Jupiter, FL
Palm Beach County Real Estate

I missed this thread before - great post - it is really dissapointing to see how little information most agent provde on the MLS -- the most powerful marketing tool selling real estate!

I hope your clients appreciate your efforts to market their property - between your MLS entries, your web presence, and your experience!!!

 

Kudos to you

 

Feb 22, 2007 10:40 AM #32
Rainer
271,088
David Abernathy
Waterfront Properties & Club Communities - Jupiter, FL
Palm Beach County Real Estate

I missed this thread before - great post - it is really dissapointing to see how little information most agent provde on the MLS -- the most powerful marketing tool selling real estate!

I hope your clients appreciate your efforts to market their property - between your MLS entries, your web presence, and your experience!!!

 

Kudos to you

 

Feb 22, 2007 10:40 AM #33
Rainer
6,697
Andy George
Century21 Drue Self Real Estate - Las Cruces, NM

I now that a lot of agents in my area could really take the extra 5 minutes to add detail to the listing. We have agents who don't even put pictures up! Every one of my clients has wanted to see a picture of the house before they drive way the heck out somewhere in order to see the house!

Mar 09, 2007 06:59 PM #34
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Rainer
508,770

S. Leanne Paynter ☼ Broward County, FL

Davie, Plantation, Cooper City & Weston Specialist
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