One thing is for certain and needs to be reiterated here on Active Rain - We do not charge up front or the "Human Seller" for any part of the short sale process - even it it does not work out and if their Bank refuses to let the process go through.
The Seller (non-human Bank) pays the fee for which we negotiate. (period folks) Even if they whittle that down to nothing - we still perform and get it done for our clients. (only happened once - but that is the way it goes). The more important thing is you getting done what you want with regard to your Short Sale.
So, don't get distracted by the fast talking, smooth presentations, and fake promises. Go and sit with the agent you are interviewing, don't do anything over the phone, sit in front of them in their office and find out if you like them and if what they are telling you makes sense.
Our Short Sale negotiation works because we do not cut corners, are consistent and persistent with the banks, and keep our clients informed. Without those elements - short sales do not work and the properties go Foreclosure without any "at bats".