ARE LENDERS AWAKE IN THIS MARKET??

HAS ANYONE ELSE HAD TO DEAL WITH A SHORT SALE THIS YEAR???  I AM SURE THERE ARE ALOT OF YOU.  WHY IS A BIG LENDER PROBABLY THE BIGGEST NOT WILLING TO EAT A MINOR $17000 TO GET A HOUSE SOLD INSTEAD OF LETTING IT GO TO FORECLOSURE AND COST THEM EVEN MORE.  IF ANYONE HAS ANY TIPS FOR TALKING WITH THESE LENDERS, I HAVE TRIED EVERYTHING.  I HAVE LOST ONE BUYER ALREADY AND AM ABOUT TO LOSE THE TWO I HAVE.  PLEASE HELP.