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The Agent DOES Make the Difference - My Case for the Independent Brokerage

By
Real Estate Broker/Owner with www.GoSimplyTexas.com TX Lic 0530037

 

Anyone up for a good debate?

Let’s face it. The real estate market is different than it was 5 years ago. Even ten years ago. Certainly more different than it was twenty years ago. If you hang around a veteran agent long enough you will hear about how “back then” we didn’t have the fancy MLS or lockboxes or the internet. I know I certainly appreciate the conveniences of today. The fact is things have changed, yet the profession is resistant to change.

Each of us is in charge of how we spend our days. We are all independent contractors, correct? No one tells us the hours to work, what meeting we must attend, or how many open houses we must hold. If we want to take a 2 month vacation, that’s our prerogative. And if you’ve been in the business for any length of time, you know that if you choose to take that route, your business will quickly dry up. Each Realtor experiences a direct proportion to how much they work and how much they make.

So why should our brokerage keep so much of our hard earned money, if it is up to US to produce the business? As Julie Ferenzi, a Realtor in Plainfield, IL stated in her blog post, a brokerage is kind of like a fancy wrapper. It is the AGENT that makes the difference.

The traditional brokerage is soon a way of the past. Today’s Realtors must quickly adapt to the new technology changes, and if their Brokerage is slow to change, then the agent must be the one to make the change.

But how do you know when to make the change?

 

·         The Experiment: Make a list of all of your deals over the last 2 years. Highlight those that YOU produced through YOUR efforts (blogging, referrals, your website,etc) and highlight those that the BROKER produced (walk-ins, corporate website).  I have been with name brand, national brokerages. I did this experiment. Guess what? I couldn’t justify spending the amount of money that I was spending by putting a fancy logo on my business card.

If you make this list, then eliminate the money you made as a direct result of being with your brokerage, let’s say – Keller Coldwell 21-Max.

Now take only the commissions that YOU earned as a result of YOUR work in procuring the lead and total them. If you were on a split, adjust it so that you are now showing 100% commission on those deals. Also add back in the monthly office fees you paid over the course of the year that go directly to your broker.

Did it make up for what you lost in the commissions that you had as a result of being a Keller-Coldwell 21-Max agent?

What you have done is compared what your salary could have been if you were on your own versus what you made being affiliated with Keller Coldwell 21-Max.

 

If you did the above experiment (and this really only applies to agents that have been in the business longer than 2 years), then most of you will see that the amount of business you received as a DIRECT RESULT of being a certain brand name agent is not that large.  Most of my business is through referrals, website, blogging, Active Rain and social networking. Yours needs to be too.

Here are a few other points to consider when deciding whether or not you need to change brokerages:

Walk-In Traffic. You might think, “Well, what about walk-in traffic? Won’t I be missing out on that”? The answer depends on your part of the country. I will only speak for MY area. In the 3 years I was with NATIONAL, BRAND NAME COMPANIES, I can attribute a VERY SMALL percentage of my business to walk-ins. In fact, I found that in those settings, leads were given to “favorite” agents. They were NOT distributed evenly. Chew on that. And to go along with walk-ins, I would offer that every single agent experiences “walk-in” traffic – on your website. Consumers will now go ONLINE before ever stepping foot in a real estate office. They are “walking in” to YOUR WEBSITE. If you are not making it VERY EASY for consumers to find you, then you are missing out on this very valuable traffic. Guess what? You don’t need a big fancy logo next to your name to be found on the internet! Your broker needs to know AND utilize sites like Active Rain, Facebook, Twitter and blogging.

 

     Networking & Relo Business. You may ask, “Well, what about networking with the agents in my office? What about the office tours”? Really? You get business from going on tours with your competitors? Tours are great, but why can’t you preview on your own time? Remember, you dictate how you spend your time. If you’re a member of Active Rain, you can network any time of day, in your PJ’s even – and with 140,000+ agents and members of the real estate industry. You’re building up one heck of a referral network too. Remember those RELO departments that take 35%+ of a cut when they refer you a client? Remember how difficult it was to get on those “lists” to get a cut of the RELO business? You don’t need it when you network online the smart way. The NEW way. Things are changing.

 

       Home Office vs Traditional Office Setting. The main place for most agents to do their business is sitting in our driveways – in our cars. With a drastic number of agents working from HOME, not an OFFICE setting, why do we need to pay high monthly overhead fees to a broker when we don’t spend any time there except to meet a client of attend a monthly meeting?

 

Commission Splits. Now, more than ever, there is an increased need for Realtors to retain as much money as possible. Many agents are experiencing a job loss of a spouse and that puts the pressure on the Realtor spouse to produce closings in order to pay the bills. It’s more important to retain as much of OUR money as possible – not given to a broker so that we can have a nice logo next to our picture.

 

·         Training. Think about it – while many national brokers offer great training, the same training is available to any agent who wants it. Brian Buffini? Craig Proctor? You don’t have to be a RE/MAX or Coldwell Banker agent to benefit from their knowledge or programs. In my area, title companies provide some top-notch continuing education that is made available to whoever wants it. Real estate schools don’t discriminate either. You don’t need to pay extra to a broker for the education. It’s the AGENT that makes the difference – not the broker.

 

·        Internet Presence. Guess what? In my area, you don’t have to be a RE/MAX agent to have your listing appear on Remax.com. You also don’t need to be a Keller Willilams agent to have your listings appear on Ebby.com. Or Realtor.com. Many of the biggest real estate websites that are visited by consumers will populate listings from the MLS (that ANY agent can belong to). You don’t need to pay extra every month to your broker in order to have great internet presence. All of my listings still show up in the same places. In fact, I choose to pay only $5 per listing and my listings populate to an additional 25+ websites. I am an independent contractor and I choose how to market my listings. The agent makes the difference.

 

Realtors – you must keep up with the changes. You deserve more of the money you work SO HARD FOR. By providing the best in customer service, and the best, most up to date home marketing for your sellers, you will succeed. You don’t need a fancy logo or “Diamond, Million Dollar Circle of Fame” title next to your name to say you’ve made it in this business. Ask what your clients want. They want an AGENT (not broker) who will work hard and represent them to the best of their ability.

**Side note to my local Realtors: If any of this made sense to you, then know that d + b real estate is looking for independent like-minded agents that embrace today’s technology. We offer an attractive commission split with NO monthly fees. Our office is located in Beautiful Downtown Historic McKinney which provides a convenient and attractive place to meet clients.

To my fellow agents affiliated with the larger franchises this blog was not meant to bash the larger brokerage models. There are brokerages that work for each Realtor out there and we are simply another choice. We look forward to working with you!

 

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comment

Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I own an independent brokerage and while I won't be talking about the agent splits here, my agents are provided company internet leads, we do still get a great deal of walk in traffic, office phones are forwarded on evenings weekly rotating to all full time agents, they have desk, I pay all mls fees and advertise all of their listings in multiple places.  I've been approached to sell my company many times over the years with folks telling me I need to "brand".  I never saw the need and I still don't.  But I am a broker who earns the trust and loyality of my agents and offer them a great deal.

Mar 23, 2009 11:09 AM
Marvin de la Vega
Realty Source Inc - Chula Vista, CA

Personally, I don't need my hand to be held but some agents do, especially the newer ones. I'm at a high split because I worked my tail off to get here and my broker knows it, plus he trusts me because I protect his license as though it were my own. The part that doesn't make sense for some brokers is the adult day care. Now that isn't effective for brokers that earn their splits by grooming future top producers; call it mutual back scratching. I'm assuming that most of the Rainmakers here think well enough on their own and deserve every bit of commission for their commitment. Great post, I see you as one who's singing in the Rain...

Mar 23, 2009 12:07 PM
Monica Bourgeau
Portland, OR
Business Coaching

Bravo, we started our own brokerage for these exact reasons. We interviewed with a large brokerage just before making the move and decided they couldn't offer us anything that we couldn't get on our own, and without paying their fees! And, we're not lost in the herd.

Mar 23, 2009 12:21 PM
Martha Brown
Long & Foster Real Estate, Inc., Annapolis MD 21403 - Annapolis, MD
Your Homes Around Annapolis Agent

Well I guess I will be the lone wolf out here as I do believe in working with a brokerage. I am an independent contractor under the umbrella of a larger corportaion on a very nice split that works just fine for me. The legal and E&O issues are covered, the mandatory training and classes that are needed to keep my license are supplied and the networking (when you choose the right office which I did) are priceless. Does my broker supply me with leads? Not really. That is my job and one I am proud and happy to obtain my way without interference. There is more, much more, to real estate than just listing and selling homes. the legal ramifications are huge and quite frankly I am happy to give that burden to those experienced in dealing on that level. leaves me all the more time to do what I do best which is listing and selling homes, marketing and working the internet..

Mar 23, 2009 12:39 PM
Karen Otto
Home Star Staging - Plano, TX
Plano Home Staging, Dallas Home Staging, www.homes

Kim you make a great argument and times are a changing in many respects to the way that real estate is bought and sold and how Realtors will fit in the mix (and I hope more and more stagers are in that mix too!)

Best of luck to you and Laura - you are a dynamic duo!

Mar 23, 2009 12:46 PM
Kim Dean
www.GoSimplyTexas.com - McKinney, TX
Simply Texas Real Estate - Broker/Owner

Lenn - Thank you for your comment. I really appreciate the knowledge you bring to AR and know that you are someone that knows the business WELL. Being a broker has been challenging, but well worth it.

Tammy - Congrats on your successes! It must be quite flattering to have others offering to buy your business.

Marvin - many thanks for your comment. Best of luck to you!

Kevin and Monica - I think you've made a wise decision! Best of luck to you.

Martha - I'm happy that you're at a place that works so well for you. E&O insurance IS one expense that my agents must have - I agree with you there. Thanks for the comment.

Karen - thanks, as always! :)

Mar 23, 2009 01:21 PM
Julie Ferenzi
john greene Realtor - Plainfield, IL
Julie Ferenzi

Kim, I love it!  I'd come work for you if I lived in McKinney TX, no doubt!

Thanks for referencing my post.  This is a perfect follow up to the conversations that started there! 

I also think it was a great idea to add that neither post was written to offend anyone at a major brokerage, but to get anyone that operates from a virtual office to think about where they spend their operating budget, and not to sell themselves short on their commissions :) 

Great post.

Mar 23, 2009 02:31 PM
Ron Bridges
ERA Wilder Realty, Inc. - Sumter, SC

Kim, I think you give us all something to think about.  I have had my own thoughts about this since I had a listing taken away from me because of Cartus rules, and now we are paying all of our MLS fees instead of the franchise paying some of them plus the corporate %, plus the transaction fee, plus the split, etc. etc.  In other words, less of our commission is ours now and most goes to everyone else.

Mar 23, 2009 02:40 PM
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

Working on our own is the best. We have been with the "big boxes"  and on our own and on own is best.

Mar 23, 2009 03:05 PM
Randy Hooker
Dreamcatcher Realty / Greater Phoenix Area - Gilbert, AZ
Gilbert, Chandler, Mesa, Queen Creek

Same here, Kim ~ no comparison!  Lenn kinda slid over it, so I'll agree and add emphasis:  to be your own broker means answering your own questions and solving your own problems.  Most agents are simply not cut out to be truly "independent."  Great breakdown of the monetary aspects!

Mar 23, 2009 06:13 PM
Kim Dean
www.GoSimplyTexas.com - McKinney, TX
Simply Texas Real Estate - Broker/Owner

Julie - glad you liked it!

Ron - It was that frustration that helped encourage me to make the switch. Best of luck to ou!

Bob & Carolin - Thanks fo the comment!

Randy - you are right. There neds to be a level of competence and confidence, in addition to knowing the places to get an answer when you don't know it.

Mar 24, 2009 05:40 AM
Sue Riley
RE/MAXPrestige - Van Alstyne, TX
GRI

Kim,

You make some good points. I think that there is room for every model and it is good that we have choices, I am glad that you are doing so well. If you join a company because you expect them to give you leads you are joining for the wrong reason, it is not up to the company to do your job for you.

I do get business because of the fact that I am with a well known and respected name brand, but whether it is enough to warrant the fees is something that everyone has to decide for themselves.

Sue

Mar 24, 2009 07:43 AM
Chip Jefferson
Gibbs Realty and Auction Company - Columbia, SC

Ok Im convinced but wait I made that move 9 months ago. I am with a broker that had a vision of all of us doing our own thing and all of us being associated brokers. It works! We meet now once a month to have fun!

Mar 24, 2009 10:39 PM
Wayne Warshawsky
RE/MAX Four Corners - McKinney, TX
Realtor, ABR,IRES,CDPE,SFR Your Texas

I had a great listings appointment last week.  On the prelisting homework I sent out he filled out the other 2 companies I was going up against.  I asked him at the appointment why he called me and how he found the other companies and he said he just picked 3 of the big players.  My brand got me in a door that no independents were asked to knock on.  Now it is all up to me to make my case for me and my value.  I think your argument is a bit off.  All your business is really up to you.  I can give you that.  Being with a company that has brand recognition worldwide can only help.  By the way, if I get the listing than my office bill is almost paid for the year. 

Mar 30, 2009 03:07 AM
Kim Dean
www.GoSimplyTexas.com - McKinney, TX
Simply Texas Real Estate - Broker/Owner

Wayne - While there are consumers that will only go to the name brand agents to start their search, there are also consumers that are seeking something different. Prime example is a buyer who contacted me this weekend. This buyer had been set up with an agent through their relo company, and this agent did things very "old school". The agent didn't give them the info they were looking for, and as my buyer said, "acted as if just because she was with a big company that she didn't have to work hard for them". This buyer sought ME out as a result of reading my blogs here on AR - they liked that I think outside of the box, and thought I would work harder and smarter in helping them find their home. Point is, as I said in my blog, there are companys out there for everyone. There is plenty of business to go around. My blog was just pointing out that there is a difference, that there are other options, and that the way real estate is done is changing. Best of luck to you in your listing appointment. I hope you get the listing!

Mar 30, 2009 04:07 AM
Keith Barron
d + b real estate - McKinney, TX

Wayne - I think you can see that works both ways.  There are people who want 'the big boys' to do their listing and there are people who do not want anything to do with them.  Some people simply don't trust big companies to have their best interest at heart (GM/Chrysler/AIG anyone?).

You said you went in against 2 of the other 'big players' for the listing?  That tells me that the only thing differentiating the 3 of you were the agents themselves. 

The agents - not the companies they are affiliated with. 

I see it similar to the difference in shopping for paint at Lowes or Home Depot. The stores are essentially the same, the difference is in the quality of the product and value offered.

I also know that Kim and Laura lost out on a listing because they were at a big company.  The client told them he didn't want to go with them because there were already several listings on his street from that company.  To his way of thinking, that meant the 'big boy' couldn't seem to sell anything.  We all know that is oversimplifying things, but the fact of the matter is that the brand they represented at the time probably cost them a listing, as opposed to getting them one.

One unanswered question I had about your post was this: You didn't specify how the client found you exactly, but I assumed it was from a web search of some kind....?  If so, that sounds suspiciously like a listing garnered through your own work, as opposed to being something you got from being in that RE/MAX office.  Please correct me if I am wrong. :)

Last thought - you said that if you get the listing, your office bill is almost paid for the year.  If you are on a split with your broker, how much of the commission does it take?  How many transactions of that size will you have to do before you get to keep 100% of your commission? The office bill is probably the smaller of those 2 items, so you would really need to take both those items into consideration before assuming her argument (which, in this case, was presented as a bit of a scientific study) is 'a bit off'.

Mar 30, 2009 01:01 PM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

Kim - I also read Julie's post and while I agee with both of you that the agent or the LO (for mortgage professionals) is the driving force in their journey to success, I disagree that the broker is just something to be discarded simply to save a little money.  As I mentioned in Julie's post, maybe that's the difference between a real estate broker and a mortgage broker.

I recently went from a small, local independent broker to a large, national broker and the only regret that I have is that I didn't do it sooner.  In the mortgage industry, the relationships a broker has with their lending sources is absolutely vital for the succes of it's LO's.  Without excellent relationships with the key lending sources, it becomes very challenging to compete in today's market.

Unfortunately, many of the small and independent mortgage brokers aren't able to have the kind of relationships with these key lending sources that the larger, national mortgage brokers are able to have with these key lending sources.  Once again, I agree that it is up to me to make my business a successful one, but it is my broker that provides a sound foundation for me in which to build my business on.

The best part with my new broker, I'm actually getting more bang for my buck by paying less fees for more services.  Once again, I believe this has to do with the fact that my broker is run so much more efficiently with better systems to keep costs down so that they can pass that onto their LO's and still provide a much more competitve split.

Apr 06, 2009 05:17 PM
Wayne Warshawsky
RE/MAX Four Corners - McKinney, TX
Realtor, ABR,IRES,CDPE,SFR Your Texas

Keith,

Your questions to me were better answered in a blog entry than another comment here so I just wrote one.  Thanks for getting me back into blogging.  I would love to discuss office bills with you one of these days as well.  I find that office bills as not a concern when the buisness is there only when it isnt.  (at least with me) :)

Kim,

I love you man!  You know that right? :)

 

 

 

Apr 08, 2009 04:56 AM
Peter Preston-Thomas
Real Ottawa - Kanata, ON

I think the franchises are continually challenged to figure what they can offer that you can't get with an independent.  With the availability of 3rd party software, internet solutions, and the general proliferation of information on the internet, they're hard-pressed to differentiate themselves.  While some people think the franchise name sells, it is a small factor and a last resort - for use when you don't have anything else to offer to your clients.  If you're a franchise and wanting to attract informed and experienced professionals, you'd better have a lot more to offer than just your name. 

While there are many franchise brokerages that do offer great advantages, I would venture to say that the really significant brokerage advantages are far more dependent on the broker/owner than on the franchise.  Look for a broker - a person - that supports your particular needs so you can be successful.

All the best,
...Peter P-T

Apr 11, 2011 06:07 AM
Kim Dean
www.GoSimplyTexas.com - McKinney, TX
Simply Texas Real Estate - Broker/Owner

Peter - Thanks so much for a such for your comment. I have to agree with all of your points. Have a great day!

Apr 12, 2011 08:42 AM