What Builders Won't Tell You at the Sales Center (But I Will)
By Shelley Chappell, Realtor for Alachua & Marion Counties, Florida
(LoKation Real Estate)
I've sat in that sales center chair — on the other side of the desk.I spent years working on the inside at two of the country's largest homebuilders: D.R. Horton and Lennar. I know how the process works. I know how the contracts are written. And I know what those friendly on-site sales reps are — and are not — allowed to tell you.Let me be clear: I'm not here to bash builders. New construction can be an incredible opportunity. But there are a few things every buyer walking into a model home deserves to know before they sign anything.1. The on-site sales rep works for the builder — not for you. They are warm, knowledgeable, and genuinely helpful. They are also employed by the builder. Their job is to close the sale and protect the builder's bottom line. That's not a criticism — it's just...
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