In my twenty plus years of sales, kid raising, dog training, and coaching I have learned that I actually know very little.  I do know, however, that a genuine committment to serving others produces long term results.  The legendary Zig Ziglar said, "I can have anything I want, as long as I help enough people get what they want first."  My customers do not care how much cool stuff I know about real estate, they want to know that I care about what is important too them.  My labrodor does what I ask because I am the boss, she does it with flare and bounce and joy because she knows she is important to me.  The hundreds of kids that I have coached know that I care about the kids first and the player second.  You will never hear me utter the words, trust me.  I know that trust must be earned.