Property Management in Sacramento, Rosevillle, Folsom. ICPM is the company for investors that value the quality service and skill that comes from dealing directly with a Broker. -NO Repair Markups-
Get to know Thomas R. Martin Broker/Owner ICPM
In over 24 years as a property manager in Sacramento, I have worked with small companies and large ones, and have learned to appreciate the qualities of both. Many clients take comfort in the size of a large company, often overlooking their shortcomings with the rationale that "they are big....they must be good". In some aspects, a big company can be a safe haven for investors that want to hand their rental property over and trust that all will be handled well, having little or no involvement in the process. For others that prefer a more "hands on" approach, a smaller management company may be a better fit, where there is more time and care given to each rental.
One area where a large company may indeed fall short of the mark is in customer service. Overburdened with 2 to 3 times the number of rentals that anyone could manage effectively, the big company property manager is a master of juggling, spending only enough time with each client to keep them from leaving the company, but never keeping their clients truly satisfied. As a former participant in this type of management, I know just how much thought goes into managing 250-300 properties by yourself, and the answer is "not much". When I left big management, I vowed never again to compromise my standards of service, sacrificing profitability in exchange for a more meaningful, dedicated approach to my clients, their properties, and their often-overlooked tenants. It was a life-altering decision, and one of the best I have made in my career to date.
At present, ICPM proudly manages between 100-150 properties with the skill and care our clients have come to expect, in a manner that keeps our clients referring their friends, neighbors and family members.
Our business is over 99% referral-based and we can name every client, their property and their tenants by name.
When we say "Property Management the Way it Should Be", what do we mean by this? There is no short answer to that question, but read on and, if you like what you read, consider visiting our website for more information.
Thomas R. Martin Broker/Owner ICPM's Blog Posts
ICPM specializes in the exceptional management of single-family homes, duplexes and condominiums throughout the greater Sacramento area, including Roseville, Rocklin, Lincoln, Folsom, Natomas and Elk Grove.
As a proud affiliate member of SAR (Sacramento Association of Realtors), we are dedicated to upholding the highest standards of excellence within our industry. We attend ongoing classes to keep at the top of the learning curve, as well as to set a good example for our peers within the industry. Whether it's Fair Housing, ADA Compliance, Security Deposit Accounting, our clients have the benefit of dealing directly with a Broker that stays up to date on Tenant/Landlord issues affecting the greater Sacramento region.
ICPM charges NO MARKUP on Repairs, and receives NO KICKBACKS from vendors. Any savings we are able to secure from our vendors are passed on directly to our clients. Many companies mark up the cost of maintenance. Some of these profits are openly disclosed, others are concealed through clever wording on the contract. At ICPM, we strongly believe that properly maintained units are essential, but the maintenance is expensive enough without your management company "padding the bill". We are already being paid a management fee to manage our properties, and that includes maintenance coordination.
At ICPM, all properties are personally managed by Licensed Brokers that stay involved with our clients home(s). If you or someone you know is ready to stop being lost in the shuffle and start being managed effectively, we'd love to have your business. Once you experience property management the way it should be, you won't settle for anything less.
AGENTS: Did you know ICPM does NO SALES and pays one of the HIGHEST REFERRAL FEES? Call us anytime to find out more.