Hi, I'm a Business Coach, Trainer, Mentor, Passionate and Inspired Maverick for the Hospitality Sector. Helping real estate, hotel, restaurant and bar owners create awe-inspiring results.
Get to know Eric Valdivieso
Hey there, I'm Eric Valdivieso, and thank you for visiting this page site.
Let me tell you a little bit about myself.
I became a Mortgage broker, just before mortgage meltdown. The real estate bubble burst, business dried up, home values went down and I couldn’t sell the investment properties I owned, so I used-up all of my savings to try and keep them afloat – but I lost them all to foreclosure anyway.
I had a nervous breakdown and went to the hospital on March 2, 2008, a day after my 32nd birthday. In just over a year later, I was completely broke.
I went back to restaurants and it saved me.
I loved my time serving people and making friends in the process.
I knew I needed that buzz again, to rebuild my life. It did.
Helping families and friends have a great time, celebrating holidays, birthdays and other events, made me feel so good.
I never looked at being a server as just a simple act of taking someone’s order. I felt my job was to improve morale. Both of my team – and my guests.
Improving people’s lives, helped me get mine back on track.
Eric Valdivieso's Blog Posts
I have over 25 years of sales and showmanship experience, including 5 years of film and theatre training and 9 years of table service, in high-paced and competitive environments.
I know what you need to do to create awe-inspiring service results, day after day, year after year, because I have been there – at the sharp end – in the trenches.
That knowledge and experience is available to you. Right now
I will show you how to cultivate a deliberate and winning attitude towards customer service.
I will train your teams how to generate excellence at all times.