Heather Burns (Guild Mortgage Company) Mortgage and Lending



Heather Burns
location_on Kirkland, WA — Guild Mortgage Company
Get to Know Heather Burns

What I'd like you to know about me:

 I focus on giving my clients the service they deserve. Most of my new business comes from my existing or previous clients recommending me to their friends, neighbors, and colleagues. My clients are the sole reason for my success!

I view every client as a person. My clients have honored me with their trust, and I work hard every day to prove myself worthy of that honor. My business ethic is defined by complete dedication to my clients and their needs. I am single-minded in my focus on:

Helping my buyers find the right loan and the best price possible. I don't sell my buyers a loan program ... I help them determine what program will work best for them (there's a big difference!) Helping my clients understand all their loan options for their financing needs. Helping all my clients to have an experience along the way that is as pleasant as possible, by removing as much stress and hassle as I can. 

My strategy to accomplish these goals is as follows:

To educate my clients so that they are empowered to make decisions with which they are comfortable. I do my best to explain the risks and benefits, positives and negatives of each situation or choice we encounter. To provide personalized service, driven by my client's needs and preferences, not my own. To make every effort to anticipate likely and possible problems BEFORE they occur and to take appropriate action to prevent them from occurring. To recognize that bumps in the road may occur in any transaction, and to work cheerfully, energetically, and diligently to solve them To not speak beyond the boundaries of my knowledge, and to not dismiss any concern or potential problem. If a question or situation arises that I am unfamiliar with, I don't hesitate to ask for assistance from the community of professionals that I work within. Whatever the issue, I can get answers and help from the appropriate experts! To communicate early, often, and honestly with my clients and to continue serving my clients after the loan closes.

As a Professional Mortgage Consultant, I provide patience and perseverance. Together, you and I will define your needs and formulate a plan that will achieve your financial objectives and goals.

Some of my areas of expertise include:

·      Quick pre-approvals so you the client can place an offer with confidence

·      Coordinating inspections, signings, and meeting the crucial closing date

·      Assurance that your have met the qualifying criteria to make sure you are purchasing a home you can truly afford

·      Credit counseling and solutions to improve your current credit scores

·      Guidance on various loan programs that will maximize all the choices

I do my best to provide a worry free transaction by having many years of experience, knowledge, dedication, communication, and top notch customer service.

In today's ever changing market it is important to work with a lender you can trust. Guild Mortgage Company is the leading privately-held mortgage company in the Western Region of the United States. Over Guild's forty year tenure, they have lived, experienced, and proven a commitment to our clients and employees that has been unmatched. Through up and down markets, Guild has continued in their commitment for long-term success. Additionally, Guild possesses the resources of a large company, but with the accessibility and soul of a small company, which not only serve our client's needs, but allows me to maintain the personal relationships that I hold dear. I feel confident in a company that that keeps true to their history and value base, maintains their vision and continues to build upon decades of success and new opportunities for growth.

If you have any questions on how I can help you achieve your successful closing please let me know. I hope to have you walk away with a wonderful real estate experience.