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I have started liking ReferralMaker from Buffini And Compnay.
I use Top Producer and I don't like it. It's just that I haven't found anything better.
Dwayne Gross I use ReferralMaker included in my coaching with Buffini & Company. One of the best CRM - it reminds me who I need to connect and when.
Its almost complete CRM with everything you need for your business.
I use WiseAgent. (see product reviews on AR)
Why? Does everything I need a CRM do and I don't pay for what I'll never use.
Now, if you are thinking of changing CRM, you need to project where you will be 3 years from now marketing wise. Don't get stuck with a brick labeled CRM.
Give thought and consideration to SugarCRM.