Jason Nenadov, expert advice and services to buyers and sellers (EQUITY ASSETS REAL ESTATE)

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Rainer
31,348
Justin Arlequin
DHI Mortgage | a D.R. Horton Company - Orlando, FL
Licensed Mortgage Loan Originator NMLS 1507059

Your issue is likely related to your cache/browser settings. We experienced the inability to even send an agreement out for signature due to improper settings after an update. Calling their support team to check your settings can be done via remote log in. I try to avoid apple and use google chrome for CRM software/doc u sign.

Sep 21, 2016 07:04 AM
Rainmaker
1,210,969
Ryan Huggins - Thousand Oaks, CA
www.HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Have you tried contacting their support team?

Sep 21, 2016 05:38 AM
Rainmaker
1,505,062
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

I just sent a contract & had to do each form seperately for some reason.

Sep 21, 2016 05:23 AM
Rainmaker
4,020,226
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

We have very few in CO use Docusign.  Good luck.

Sep 24, 2016 06:55 AM
Rainmaker
822,903
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

I just logged in, doesn't seem to be a problem for me

Sep 22, 2016 12:29 AM
Rainer
211,434
Jessie Cochran
Counts Real Estate Group, Inc. - Panama City, FL
Panama City Realty Group

Haven't noticed - but I will check it out

Sep 22, 2016 12:07 AM
Rainmaker
1,157,264
FN LN
Toronto, ON

No.

Sep 22, 2016 12:00 AM
Ambassador
1,613,518
Harry F. D'Elia
RentVest - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Call the support team to fix this problem.

Sep 21, 2016 10:16 PM
Rainmaker
5,263,830
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I do not have a solution for you.

Sep 21, 2016 09:42 PM
Ambassador
4,298,246
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Jason Nenadov - I do not use DocuSign - and I am sure by now the issue is resolved.

Good Luck.

Sep 21, 2016 03:53 PM
Ambassador
3,673,422
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Jason, I ran into that same problem this week.  I moved from my Mac to an office PC, and it didn't make any difference.  

Sep 21, 2016 01:05 PM
Rainmaker
2,394,715
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

They have done some weird things in their most recent release. I hope they fix the bugs too.

Sep 21, 2016 12:45 PM
Rainmaker
982,624
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

That could be scary Jason, I will test it tomorrow. Dropping a bookmark here.

Sep 21, 2016 12:01 PM
Rainmaker
3,763,548
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

I have no problem but use a PC. I like the color codes for signers that are now coming up!

Sep 21, 2016 11:55 AM
Rainmaker
2,476,987
Rebecca Gaujot, Realtor®
Vision Quest Realty - Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

I use Dotloop.com, and can;t help with this.

Sep 21, 2016 11:27 AM
Ambassador
2,344,389
Fred Griffin presently on Leave of Absence
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

No problems.  I am on a PC.

Sep 21, 2016 10:41 AM
Rainmaker
3,977,611
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I have not had any issues but I don't use them either.  I get original signatures and have no issue that way

Sep 21, 2016 08:35 AM
Ambassador
3,914,394
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

I have been using Docusign a lot as has my Transaction Coordinator and there have been no issues

Sep 21, 2016 05:24 AM
Rainmaker
1,477,816
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

I do not use Docusign but Zip forms and very happy about them( I'm with C.A.R.).

Sep 21, 2016 04:39 AM
Rainmaker
1,206,432
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

No problem . I use SurfacePro4

Sep 21, 2016 04:36 AM
Rainmaker
2,895,002
Richard Weeks
Dallas, TX
REALTOR®, Broker

I have not had a problem but I use a PC.

Sep 21, 2016 04:20 AM