1,506,923
I'm not a fan of Avg. Response time as a metric, it can be skewed depending on time of contact (what happens when you get that email at 1am and don't see it until 8am? Or what about if you're out at a movie with the fam?
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Michael Jacobs
Pasadena, CA
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Allie Angeloni
Oro Valley, AZ
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Kathleen Daniels, Prob...
San Jose, CA
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Lyn Sims
Schaumburg, IL
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Susan Emo
Kingston, ON
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Candice A. Donofrio
Fort Mohave, AZ
5,773,261
Praveen,
That thing that is becoming OH So Rare! Human Interaction, all the things you have listed are good, however, they do not define character of an agent. And at the end of a day, you can have a total jerk /jerkette high producer! Metrics like stats are a very small part of what makes a good agent. A
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Michael Jacobs
Pasadena, CA
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Michael Jacobs
Pasadena, CA
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Allie Angeloni
Oro Valley, AZ
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Susan Emo
Kingston, ON
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Candice A. Donofrio
Fort Mohave, AZ
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Ryan Huggins - Thousan...
Thousand Oaks, CA
1,847,771
Those are not good metrics & stop trying to turn a job into a checklist for the internet. Average response time is stupid - busy agents don't necessarily call someone back in 10 minutes.
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Michael Jacobs
Pasadena, CA
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Nina Hollander, Broker
Charlotte, NC
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Allie Angeloni
Oro Valley, AZ
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Candice A. Donofrio
Fort Mohave, AZ
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Carol Williams
Wenatchee, WA
2,190,182
Can you put testimonials into your metric? That's the best measure of an agent on every level.
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Nina Hollander, Broker
Charlotte, NC
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Ari Taylor
Peabody, MA
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Michael Setunsky
Woodbridge, VA
1,057,554
Cool dog. KIDDING. Sorta. 3:)
A lot of intangibles . . .
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Allie Angeloni
Oro Valley, AZ
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Ari Taylor
Peabody, MA
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Lyn Sims
Schaumburg, IL
3,350,589
How well did they perform ... customer satisfaction. Quantity does NOT measure quality.
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Nina Hollander, Broker
Charlotte, NC
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Allie Angeloni
Oro Valley, AZ
5,116,528
What is the purpose of this? And how would you ever verify the accuracy of any numbers. Averages say very little.
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Fred Griffin Florida R...
Tallahassee, FL
5,258,256
Use a third party system for customer service evaluation.
If you're using it for recruiting purposes, check their stats (as you mentioned) including their DOM and list-to-sales-price ratios. If they're in need, offer them what they need to improve upon.
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Tony and Suzanne Marri...
Scottsdale, AZ
3,986,308
I don't have time for this stuff. I can spend it much better
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Nina Hollander, Broker
Charlotte, NC
2,443,250
1,712,876
Stick with qualitative since that is off the most importance.
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Nina Hollander, Broker
Charlotte, NC
3,744,429
How about we talk about qualitative metrics for assessing Realtors? Then we'd start getting more respect!
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Nina Hollander, Broker
Charlotte, NC
4,906,660
Gross commisssion income, average days on market, % sales price to list price.
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Lyn Sims
Schaumburg, IL
4,800,132
Either number or value of properties sold (both buyer and seller side).
4,434,177
6,424,873
Most people use scientific methods like the friend of their brother in law, their neighbor, or even the agent who works with them on a pta committee.
2,684,769
1,728,767
4,584,246
Do you remember the name of the real estate professional who assisted you in the purchase of your home?
Would you use that person again?
Really?
3,071,589
7,870,977
4,319,873
3,988,013
560,647
well it depends on a few factors, is your audience the public or realtors (for referrals)
Public, this info sounds good
realtors, GCI is good we understand that however for some peopel it could hurt them becasu of their focus (example: Agents that do relo companies, they get so little in GCI because they give so much in referral fees I know a person giving over 89% of GCI)