Jeff Dowler, CRS, The Southern California Relocation Dude (Solutions Real Estate )

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Fred Griffin presently on Leave of Absence
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

     When I was with Coldwell Banker and Century 21 at the start of my career.

    At 6:00PM on a Friday, when it was time to call it a day, the phone rang.  Buyer.

    I left the Big Company that weekend (proper notice, left on good terms, etc.).  I took that Buyer with me (Listings belong to the Broker; Buyers do not). 

    I sold him a lot, and introduced him to a builder.  Total commission to me for the lot and from the builder was north of $15K. 

 

Oct 04, 2016 01:24 PM
Rainmaker
2,970,381
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

I haven't done floor time since 1997. My company doesn't even offer that option.

Oct 04, 2016 09:43 PM
Rainmaker
910,452
Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Have not done it in 13 years. It did work once. Literally once in the 4 years I worked it. Mostly it was answering calls for other agents.

Oct 04, 2016 01:19 PM
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Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Years ago I had many good leads come in and even some walk ins. It became unproductive and mostly rentals which I don't like to work. I took a few weeks off from floor duty about 10 years ago. I found my time was better used elsewhere.

Oct 04, 2016 12:59 PM
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Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

It has been a long time Jeff. I remember there was a crazy person who came in and talked about expensive homes and was all talk.

Oct 04, 2016 12:51 PM
Rainmaker
1,504,160
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

No inspiring stories but I did get business. I really resented the fact that I was unpaid admin help.

Oct 04, 2016 09:49 PM
Rainmaker
442,453
Dianne Goode
Raleigh Cary Realty - Raleigh, NC
Realtor/Broker

Required floor time was one reason I left my first brokerage back in 2004.  The company I work for now has a full-time receptionist at each office, thank you.

Oct 04, 2016 09:37 PM
Rainmaker
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Kat Palmiotti
Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com - Monroe, NY
The House Kat

I do it on occasion, but it's really just an opportunity to be in the actual office for a few hours and get things done. The way my company routes leads means the floor time person rarely gets a lead.

But it does sometimes happen! I'm going to be doing it this afternoon for a few hours so we'll see....

Oct 04, 2016 08:37 PM
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Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Jeff Dowler - At my first company, I did it for 3 months, not knowing what (not) to do - and kept on waiting for the call, even though I hated it.

Obviously, since then - no floor-time!

Oct 04, 2016 04:39 PM
Rainmaker
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Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Geneva Financial, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

When we did; we did capture client buyers and sellers. Days have changed since 30 years ago though!

Oct 05, 2016 12:51 AM
Rainmaker
821,770
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

It was required when I was at C21 - can you say "against the IRS rules for a contractor?"!

Never worked for me, got nothing from it - now I am all floor duty, all day LOL but it's my own!

Oct 05, 2016 12:44 AM
Rainmaker
783,646
Susan Laxson CRS
HomeSmart Professionals - La Quinta, CA
Local Knowledge & Global Network

When I first moved here I tried it out, but soon found out that it was just a good way to get things done in the office. Years ago floor time was lucrative before agents advertised their listings with their own phone numbers on them and not the office number.

Oct 04, 2016 11:08 PM
Rainmaker
1,816,801
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Prior to 1995 , if an agent did 2-3 (3hr.) shifts per week , they would get a lead . Starting in the second half of the 1990's most offices in our area started bypassing the duty person and sent all incoming calls directly to the listing agent . Over time this sucked most of the ROI away from Floor Time !

Oct 04, 2016 10:13 PM
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I think it has been about 20 years since I did that. Oklahoma City is not a walk in market type.

Oct 04, 2016 09:56 PM
Rainmaker
609,693
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

My first closing came via floor time.  I no longer do it though... business has expanded and tactics to more effectively capture leads has too.  ;)

Oct 04, 2016 09:44 PM
Rainmaker
5,258,734
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Our office does not have floor time. The phone is answered by a staff member.

Oct 04, 2016 09:11 PM
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Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Our clients are too spread out to stop by the often, but those days when I am covering the phones are often productive days.

Oct 04, 2016 03:47 PM
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

in my day I did and yes it still happens in my office and yes it works. The duty agent of the day gets all the internet leads.  They love taking floor duty for the leads

Oct 04, 2016 03:02 PM
Rainmaker
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Sybil Campbell
Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia - Williamsburg, VA
REALTOR® ABR, SFR, SRES Williamsburg, Virginia

I do it and have had some great floor calls over the years. My first year in real estate I had two floor calls that resulted in almost $2 million in sales.

Oct 04, 2016 01:14 PM
Rainmaker
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Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

The agents in my brokerage fight over floor time.  It is an amazing opportunity to connect with potential clients and get a deal together.

Oct 04, 2016 12:53 PM
Rainmaker
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Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

I was always the sales manager, and in a traditional office environment everyone did uptime.... I did the marketing and I made sure the phones rang...and they did....that was good business for each of them...and they wanted to participate.... if someone is making the phone ring, why not do it!!

Oct 05, 2016 07:17 AM
Rainmaker
138,411
Kelly Turbeville
Keller Williams - Lake Forest, CA
Turning Real Estate Dreams into Reality

My first sale ever was from floor time.  I use to do it all the time but don't any longer as most Brokers aren't doing print advertising and not in a place to get walk ins.   

Oct 05, 2016 04:45 AM
Rainer
3,550
Ozzy Saleh
Century 21 - Dearborn Heights, MI
Real estate agent serving eastern Michigan area

yes I have done floor time and I did come across people who wanted to buy but more so rental seekers.

Oct 05, 2016 04:18 AM
Rainmaker
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Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

No more floor time for me.

Oct 05, 2016 03:35 AM
Rainmaker
2,890,027
Richard Weeks
Dallas, TX
REALTOR®, Broker

Not for many years.  When I first started you bet I did.

Oct 05, 2016 03:01 AM
Rainmaker
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Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

I did in the early days when I was affiliated with a big box brokerage. Never closed any business from it.  These days I do my own floor time ... all day every day. 

Oct 05, 2016 02:08 AM
Rainer
211,234
Jessie Cochran
Counts Real Estate Group, Inc. - Panama City, FL
Panama City Realty Group

I can't stand floor time - and if it's required it's against the IRS rules for a contractor.

That's how I got out of it at one of our brokers - he didn't want to be reported to the IRS ;)

Oct 05, 2016 01:05 AM
Rainmaker
723,904
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

I have done it in the past, in different ways. Most of the time, it was a waste of time unless I used it for admin catch up. Must say I had a few transactions from floor time and a lot of chasing around.

Oct 05, 2016 12:55 AM
Rainmaker
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Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Decades ago, it was all the rage as you would never know who would call and why and it was a great source of leads. Today, your cell phone makes it portable so why sit in one place unless you are in foot traffic heaven

Oct 05, 2016 12:06 AM
Rainmaker
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Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Not in over 30 years! It is, in my opinion, a waste of time!

Oct 04, 2016 11:59 PM
Rainmaker
3,237,979
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

I haven't done it in many years.  The world of real estate has changed but I can share a success story:

I was new to the business and was taking floor time on December 26. A relocating couple who had been "abandoned" by their agent who was going out of town for the holidays without a replacement walked into the office.  I was a bit suspicious that I would also be dumped but we went to the conference room to discuss their needs.    Later that afternoon, I was showing them property.  Nearly every agent in the office told me I was being naive.  

That week two offers were written and submitted.  Neither offer was accepted but they did eventually(although it was a few months) purchase a property through me.  Times were different.   

Oct 04, 2016 11:55 PM
Rainmaker
111,294
Jeanne Feenick
NextHome Premier - Basking Ridge, NJ
Basking Ridge, Warren, Bridgewater Market Expert

As I read the posts, looks like a recurring theme - been there, done that.  Was required at my prior brokerage and early on it was more productive than later as the liklihood of someone "walking in" to the office became more and more remote. Also, the move to online searching and a well developed lead network system dealt it the final blow. 

Oct 04, 2016 11:41 PM
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John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Not since 2006 when I opened my own doors but it worked well for me before that.

Oct 04, 2016 11:31 PM
Rainmaker
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Raymond E. Camp
Howard Hanna Real Estate Services - Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

Yes, Yes and Yes.

Mostly to get away from the honey do list but we do have people drop by.

Oct 04, 2016 11:08 PM
Rainmaker
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Tony and Suzanne Marriott, Associate Brokers
BVO Luxury Group @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

A very timely question - I wrote this yesterday!

 

Our First Time - When Someone Failed To Show Up!

Oct 04, 2016 11:07 PM
Rainmaker
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Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

Floor time used to be the main way to get new clients. Many clients no longer call but email. We no longer do up time. 

Oct 04, 2016 11:06 PM
Rainmaker
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Katina Hargrove 352-551-0308
Stake Your Land Realty, Inc. - Eustis, FL
Broker/Owner, GRI,SFR, REALTOR®

Good day Jeff Dowler,

When I first started with another company, we were assigned floor duty. I felt like I was babysitting a chair for the Broker. I requested to be removed from that list. I saw it as a waste of time, travel and money.

Oct 04, 2016 10:22 PM
Rainmaker
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Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I do not do it now.

Oct 04, 2016 10:04 PM
Rainmaker
845,955
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

Back in the days before cell phone it was a gold mine. My entire career took off because of one fateful call while on duty. It does not happen today and is dreaded by most. I no longer do it.

Oct 04, 2016 09:51 PM
Rainmaker
729,150
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

!0+ years ago, but then brokers started hiring secreterys, and most agents became moblie and don't go to the office much anymore.

Oct 04, 2016 09:48 PM
Rainmaker
536,476
Mark Don McInnes, Sandpoint
Sandpoint, ID
North Idaho Real Estate - 208-255.6227

Hello Jeff,  when I first started I did Sundays.  No one else in my office or most others were.  I thought I would rule the roost shortly.  1 year of solid 4 to 6 hour Sundays and one client.  I no longer do it and still not seeing other offices doing Sundays.  Still odd in my mind yet obviously does not work in our area.  Mark  (at least Sundays)

Oct 04, 2016 01:43 PM
Rainmaker
534,100
Tony Lewis
RE/MAX of Valencia (Hall of Fame) 30 year Valencia Resident - Valencia, CA
RE/MAX Valencia, Stevenson Ranch, Santa Clarita

I stared with a local Coldwell Banker office and we truly had floor time.  They still do today in fact.  The agents actually answer the phones and take the up call in real time.  This is a great way to to floor time.  We could actually work with the caller.  In our RE/MAX office now, all calls are routed to the listing agent so to me, it's a waste of time.

Oct 07, 2016 05:59 PM
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Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

When a duty call comes in, there is an announcement from the reception desk, and the call goes to the fastest to the phone.  And sometimes it's really interesting stuff.  

Oct 05, 2016 01:17 PM
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Anna Banana Kruchten CRB, CRS 602-380-4886
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana!

Way back when in the 80's and 90's it was popular and it worked well. No we don't have any such thing as floor time and haven't for well over 15 years.

Oct 05, 2016 09:41 AM
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Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

My office still has floor time. It works. I got my best investor buyer, because he walked in while I was on floor. 

Oct 05, 2016 09:22 AM
Rainmaker
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Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

I haven't done office floor duties in years, only my home office:) 

Oct 05, 2016 06:41 AM
Rainmaker
1,210,204
Ryan Huggins - Thousand Oaks, CA
www.HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

No, never did. 

Oct 05, 2016 06:36 AM
Rainmaker
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William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I did with my first Broker and did well but things have changed

Oct 05, 2016 06:34 AM
Rainmaker
3,063,516
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Our office have 128 agents in it and no floor time,  All calls go to the people on the sign.

Oct 05, 2016 06:08 AM
Rainmaker
742,782
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

FLOOR TIME:

1. Assigned intervals where one is obligated to be physically present in the office to answer phone and greet visitors and do clerical work a broker does not want to pay another to do.

2. Assigned intervals where one is AVAILABLE by phone to receive calls from citizens and respond to inquires.

3. Assigned intervals where one is AVAILABLE to received QUALIFIED calls from citizens with real estate concerns.

I do #3 floor time. Did it work? If any of the 165 agents in my office is not available to fulfill their floor time opportunity I WILL DO IT. I have had NO opportunity to fill in for another agent. 165 agents at REMAX Realtec make themselves available for Floor Time.

 

Oct 05, 2016 12:09 AM