Spam prevention
Rainmaker
1,024,267
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Depends on the situation, I am a Broker and can take care of myself.

Apr 10, 2017 08:57 PM
Ambassador
3,981,944
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

I would not without going through my broker. It is just the right thing to do.

Apr 10, 2017 11:54 AM
Rainmaker
1,273,442
Wayne and Jean Marie Zuhl
Samsel & Associates - Clark, NJ
The Last Names You'll Ever Need in Real Estate

No. My broker deserves more respect than that.

Apr 10, 2017 09:19 AM
Rainmaker
3,049,871
Tony and Suzanne Marriott, Associate Brokers
BVO Luxury Group @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Anthony Acosta - ALLATLANTACONDOS.COM nailed this one!

Apr 11, 2017 05:28 AM
Ambassador
2,849,864
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I can't speak to that.  I can however tell you that my agents don't do it, but I don't mind when an agent calls me if they have an issue with something/someone at my office.

Apr 10, 2017 09:23 PM
Rainmaker
3,763,759
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

That is what your Broker is for..I'm with Fred Griffin ..change of command is the best route.

Apr 10, 2017 07:35 PM
Rainmaker
3,977,611
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Depends on the issue but not always

Apr 10, 2017 06:18 PM
Ambassador
2,344,489
Fred Griffin presently on Leave of Absence
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

     Chain of command.  Go through your Broker first. 

     If they tell you to go directly to the other Broker the next time there is a problem, you have your authorization.

Apr 10, 2017 03:48 PM
Rainmaker
350,570
Susie Kay
Ultima Real Estate - Plano, TX
North Dallas Specialist

It depends on the situation.

Apr 10, 2017 01:34 PM
Rainmaker
2,763,585
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

I did not have any success with going through a broker when I was affiliated with a brokerage.  That, among other things, is why I went independent. When I get no response from an agent ... I call the agent's broker. Sometimes that helps ... sometimes it does not. 

Apr 10, 2017 01:13 PM
Rainmaker
3,168,184
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

No, as a managing broker it is my job!

Apr 10, 2017 11:19 AM
Rainmaker
2,974,665
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Probably not.

Apr 10, 2017 10:58 AM
Rainmaker
5,264,384
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Yes.

Apr 10, 2017 10:51 AM
Rainmaker
4,870,006
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

yes... there's no reason to go through the rank and file....just call and state your issue....

I've only had one in a 39 year period....I called the broker owner and "shared my thoughts" directly.... and he saw it my way and addressed it immediately....he followed up with me, and the problem never happened again....

Apr 10, 2017 10:36 AM
Rainmaker
823,093
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

I have done this in the past and have told my broker afterwards a few times I've called my broker first - I prefer to handle things than get my broker involved unless necessary

Apr 10, 2017 10:25 AM
Rainmaker
1,521,521
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Geneva Financial, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

It depends on the circumstances. I never have, and would at least alert my managing broker to the issue first via email

Apr 10, 2017 10:13 AM
Rainmaker
2,896,194
Richard Weeks
Dallas, TX
REALTOR®, Broker

Sure, why not.

Apr 10, 2017 09:32 AM
Rainmaker
206,345
Chuck Mixon
The Keyes Company - Cutler Bay, FL
Cutler Bay Specialist, GRI, CDPE, BPOR

I would not, give your broker the courtesy to know wants going on. When your broker receives a call and has no Iidea what going on , it is like being blind sided. 

Apr 10, 2017 09:30 AM
Ambassador
1,613,518
Harry F. D'Elia
RentVest - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

It is best to inform your broker for proper guidance

Apr 10, 2017 09:21 AM
Rainmaker
516,859
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

This should be part of the brokerage policy. The agent works for me and should go through me, the broker, to make formal complaints. Why? Because it affects the whole brokerage. I am responsible for my agents.

May 10, 2017 06:34 AM
Rainmaker
3,066,373
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Good question, I know I would of in the old days.

Apr 14, 2017 08:09 AM
Rainmaker
4,796,551
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I really shouldn't, but I have.

Apr 14, 2017 06:14 AM
Rainmaker
4,020,299
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I am my own broker now, but before would always run something by my broker first.

Apr 12, 2017 02:24 PM
Rainmaker
762,173
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

As a broker myself I would prefer my agents at least call me first to let me know the situation. -Kasey

Apr 11, 2017 03:11 PM
Rainmaker
1,211,034
Ryan Huggins - Thousand Oaks, CA
www.HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

No, I usually let my broker handle it.  More clout when brokers talk to other brokers.

Apr 11, 2017 10:52 AM
Rainmaker
557,646
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

I am the Broker and I instruct all my agents to talk to me first before complaining to another Broker or the Real Estate Commission.

Apr 11, 2017 07:14 AM
Rainmaker
743,677
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Complain? Of course not.

Advise? You bet.

Depending on the situation, I will not 'go through' my  broker but will take measures so my broker is not ambushed or broadsided.

Compensation for transgression is due "ME" not my broker, contrary to my brokers interpretation to their entitlement.

 

Apr 11, 2017 06:04 AM
Rainmaker
633,936
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

I discuss it with our head broker and we decide how to handle it together.

Apr 11, 2017 01:46 AM
Ambassador
3,914,717
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

No I would talk with my broker first.

Apr 10, 2017 10:21 PM
Ambassador
4,298,246
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Peter Mohylsky - I do not like to complain about the other agent. If I have to, it is through my broker. Though most of the brokers want to play 'safe'!

Apr 10, 2017 10:12 PM
Rainer
302,029
Melissa Jackson
Citiwide Alliance Realty - Weatherford, TX
Helping You Make The Right Move

Yes, if the issue couldn't be resolved between agents. 

Apr 10, 2017 09:36 PM
Rainmaker
911,112
Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

I let my broker know if it has gotten to that point.

But, I do handle my business unless he feels he should, I defer to him since he's also a helluva attorney.

Apr 10, 2017 08:39 PM
Rainer
258,679
Mick Michaud
Distinctly Texas Lifestyle Properties, LLC Office:682/498-3107 - Granbury, TX
Your Texas Lifestyle is Here!

As a broker, I would greatly appeciate being informed.  Otherwise my reputation get's dragged into my agent's issues and I'm painted with it. 

Apr 10, 2017 08:15 PM
Rainmaker
382,677
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

I typically handle all these calls for the brokerage.  I am able to step away from the issue a bit and discuss things with the other broker in a logical way. Only a few times have I been really surprised at the response.

Apr 10, 2017 04:51 PM
Rainmaker
1,505,142
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Yes, I can get more angry about it.

Apr 10, 2017 01:52 PM
Rainmaker
729,870
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Probably not. If it's that's serious, my broker should be consulted first. Sometimes broker to broker talks are the best way to ahndle things.

Apr 10, 2017 01:49 PM
Rainmaker
143,956
Julie Larson Realtor® Sarasota FL 941-882-0322
PalmerHouse Properties Florida - 941-882-0322 | Serving Sarasota, Manatee & Charlotte Counties - Sarasota, FL
When you're thinking of moving...ThinkSuncoast.com

No, I wouldn't go around my broker. It's up to him to make the call to the other agent's broker.

Apr 10, 2017 01:35 PM
Rainmaker
1,366,927
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Peter Mohylsky You should go through your broker. That's what the broker is there for. It will carry more weight.

Apr 10, 2017 01:33 PM
Rainmaker
1,523,566
Sybil Campbell
Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia - Williamsburg, VA
REALTOR® ABR, SFR, SRES Williamsburg, Virginia

I have had complaints about agents in the past and always asked my broker how I should handle it

Apr 10, 2017 01:31 PM
Rainmaker
1,477,956
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

I do not complain at all, period. Complaining to a manager will just ruin all your chances for your relationships. 

Apr 10, 2017 12:00 PM
Rainmaker
4,313,586
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Peter,

I believe in following protocol.

Apr 10, 2017 11:39 AM
Rainmaker
724,354
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Would go to my broker first.

Apr 10, 2017 10:50 AM
Ambassador
4,056,356
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

I have called plenty of agents and brokers, but I cc my agent.

Apr 10, 2017 10:49 AM
Rainmaker
998,995
Corinne Guest
Corinne Guest, REALTOR® | Barrington Realty Company - Barrington, IL
Barrington Lifestyles

I don't have that problem anymore, but in the past it depends on what it is. I prefer to call out the agent for a response first, then escalate if need be, all the way to the state or Ethics.

Apr 10, 2017 10:39 AM
Rainmaker
503,119
AJ Heidmann ~ CRS
McEnearney Associates, Inc. - Alexandria, VA
YOUR Alexandria & Arlington, VA Real Estate Expert

Peter - I would never go that route, this is an issue that needs to be addressed at the broker level, and you can be certain that the other broker will be calling your broker about the issue.  Don't put your broker in the position of being the last one to know.

This would go under the heading of bad ju-ju in my opinion...

Apr 10, 2017 10:07 AM
Rainmaker
2,424,134
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Protocol favors those who honor it

Apr 10, 2017 10:05 AM
Ambassador
1,611,754
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

No, that should be broker to broker. They get paid to do that.

Apr 10, 2017 09:47 AM
Rainmaker
1,564,194
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

I am the Broker and I'd have a real problem with one of my agents doing that without informing or consulting me.

Apr 10, 2017 09:42 AM