Fred Griffin presently on Leave of Absence, Licensed Florida Real Estate Broker (Fred Griffin Real Estate)

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Ambassador
3,912,044
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

I personally haven't but know several people who have. And like Candice A. Donofrio  it seemed to work well in the past (maybe still does) with BOA.

Dec 19, 2017 06:04 PM
Rainmaker
679,454
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

YUP! I shamed Bank of America because they were holding up a VA deal over a caivers issue. And we got it resolved immediately. These guys do not like being called out, and Twitter is the place to do it man.

Dec 19, 2017 05:05 PM
Rainmaker
910,227
Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

No, but nice job and I may do so now that you showed us they way.

Dec 19, 2017 08:03 PM
Rainmaker
367,037
Julie A. Black
KAUAI DREAMS REALTY Kauai Real Property Specialist - Kapaa, HI
CLHMS, CRS, GRI, Realtor, Broker

No But I am impressed you have 19.3K followers. You must be a rock star!

Dec 19, 2017 05:18 PM
Ambassador
3,981,932
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

I have not done that but know others that post on Facebook about mistreatments and get phone calls and resolution because of the exposure. 

Dec 19, 2017 07:49 PM
Rainmaker
2,422,669
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

They do monitor and say exactly what must be said. I complained about 3 uncooked chickens at Costco and that had nearly no seasoning on separate occasions. After getting no results, I went on Facebook Costco and asked them to look into this. They did. Its all still there probably. No online denials!

Dec 19, 2017 06:53 PM
Rainmaker
4,863,044
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

ah, you pressed the right button....

Dec 19, 2017 05:21 PM
Rainmaker
982,078
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

This is making me look at Twitter in a whole new light, thanks FF!

Dec 19, 2017 07:47 PM
Ambassador
3,040,680
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

I guess I'll have to start resorting to Twitter to get after centuryLink...

Dec 19, 2017 07:02 PM
Ambassador
2,343,739
Fred Griffin presently on Leave of Absence
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

 Please visit my Real Estate page on Twitter!

 

     Twitter.com/FredGriffin

 

Twitter Fred Griffin

 

Dec 19, 2017 05:02 PM
Rainmaker
4,307,931
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Good for you Florida Fred!  I have hear that in the olde days Bank of America would respond...A

Dec 19, 2017 04:55 PM
Rainmaker
1,022,647
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I have not Fred.

Dec 20, 2017 02:44 PM
Rainmaker
2,969,249
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

I have not, Fred... but now I know where to go. I have a client who is having issues with Anderson Windows honoring their warranty. Maybe I'll just tweet about it and see what happens.

Dec 20, 2017 03:49 AM
Rainmaker
1,477,056
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

Yes, I posted that I'm on hold with someone for 40 minutes, that company almost immediately twitted me back with apologies and a bonus. I do not remember what it was, but I was impressed how fast they reacted on my twitt as well, since I still was on hold! 

Dec 20, 2017 12:03 AM
Ambassador
4,048,614
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Wow, 81 thousand tweets!

They probably read your stats and knew that you and DT were both twitter forces.

Dec 19, 2017 09:49 PM
Ambassador
2,848,810
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

yes with both sears and at&t

Dec 19, 2017 09:30 PM
Ambassador
3,179,497
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

I'm so glad it worked, Fred! I've helped many folks get results on Twitter - they really don't want the negative social media publicity!

Dec 19, 2017 08:21 PM
Rainer
117,956
Anthony Kirlew
Keller Williams Legacy One Realty - Gilbert, AZ
Helping You Make Fiscally Sound Choices

Yes, because it's a public forum, many companies have staff dedicted to monitoring all social media channels.

Dec 19, 2017 07:04 PM
Rainmaker
5,257,450
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thanks for the Twitter lesson.

Dec 19, 2017 05:33 PM
Ambassador
881,381
John Meussner
Mason-McDuffie Mortgage, Conventional Loans, Jumbo Loans, FHA, 203(k), USDA, VA, - Walnut Creek, CA
#MortgageMadeEasy Walnut Creek, CA 484-680-4852

Yes some companies are very proactive to respond via twitter.  It's become a great customer service resource.

Dec 19, 2017 05:30 PM
Ambassador
1,609,760
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I have not tried that.

Dec 19, 2017 05:11 PM
Ambassador
4,298,221
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Any public site like this is a great help to resolve many issues.

Dec 31, 2017 12:37 PM
Rainmaker
4,018,042
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Will have to remember this Fred, have never tried this before!  

Dec 22, 2017 10:24 AM
Rainmaker
1,520,356
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Geneva Financial, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

Never have, but that's a new one on me.  You think the I.R.S. might do the same as Century Link?

Dec 21, 2017 03:09 PM
Rainmaker
821,580
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

I have not - however, when I left AT&TI blogged about my bad experince and got an apology from the director of operations - in those days my blog had over 1k visitors a day!

Dec 20, 2017 05:31 PM
Rainmaker
329,079
San Mateo County Broker Associate Mayra Espinosa
Red C Realty| Call 650-996-8961 - San Mateo, CA
Helping Families Buy & Sell Homes in the Bay Area

No, but is good to know. Do you have a personal account and a business account? 

Dec 20, 2017 05:01 PM
Rainmaker
1,134,884
Joyce Marsh
Regal | Christie's International Real Estate - Orlando, FL
Regional Manager Regal Christie's Int'l Realty

Yes I have on numerous occasions with great success. P

Dec 20, 2017 12:08 PM
Rainmaker
723,664
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Well done! I guess, it's whatever it takes...

Dec 20, 2017 11:24 AM
Rainmaker
1,523,560
Sybil Campbell
Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia - Williamsburg, VA
REALTOR® ABR, SFR, SRES Williamsburg, Virginia

I guess I need to brush up on my skills with Twitter!

Dec 20, 2017 11:16 AM
Rainmaker
1,505,599
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County

Multiple times.  I have a couple of accounts. The one with the greatest number of followers seems to get the results when  needed!

Dec 20, 2017 09:08 AM
Rainmaker
1,209,919
Ryan Huggins - Thousand Oaks, CA
www.HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Very nice!  I've bitched online but it never resolved anything.  Of course, I don't have the following you do!

Dec 20, 2017 08:55 AM
Rainmaker
2,762,486
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

I have not but I know others who have.  That is great news Fred Griffin 

Dec 20, 2017 07:52 AM
Rainer
113,395
Christine Kankowski North SD and Temecula
House Match Inc - Poway, CA
Excellent Sales and Property Management

Wow, I guess I'll have to start posting videos or tweets about my problems.   Glad it worked out for you. 

Dec 20, 2017 07:45 AM
Rainmaker
1,366,527
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Fred Griffin Good for you! I will keep this in mind if they don't resolve my router problem. Where did you post it?

Dec 20, 2017 06:50 AM
Rainmaker
4,796,451
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Congrats.  Looks like everyone is very concerned about their online reputation.

Dec 20, 2017 06:17 AM
Rainmaker
742,752
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Good job!

It presents a perplexing issue.

We as a society tend to abhor public shaming. The worst days of the lives of many were in public school where shaming was not uncommon.

In this example we are teaching shaming (or threat of shaming) does have an important role to play. Perhaps society is WRONG.

Dec 20, 2017 06:13 AM
Rainmaker
2,938,676
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

I have to say i too to this tactic with Sprint, and it worked. 

Dec 20, 2017 05:49 AM
Rainmaker
3,049,771
Tony and Suzanne Marriott, Associate Brokers
BVO Luxury Group @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Well done Fred Griffin !

Dec 20, 2017 05:41 AM
Rainmaker
1,503,980
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

They do seem to have people hanging out on T all the time looking for this stuff. I have had a few answers to problems so it does work.

Great it worked for you.

Dec 20, 2017 05:26 AM
Rainmaker
576,873
Gloria Valvasori, Accredited Senior Agent
BETTER HOMES AND GARDENS REAL ESTATE SIGNATURE SERVICE - Mississauga, ON
REAL Experience | REAL Commitment | REAL Results!

I personally have not used social media to out people, but that is a great platform to get their attention, and seemed to have worked!  Congratulations.. and I will have to keep this in mind 

Dec 20, 2017 05:14 AM
Rainmaker
3,162,488
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good for you. Will have to keep this in mind!

Dec 20, 2017 05:09 AM
Rainmaker
1,934,982
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

The power of social media used as a club. No one wants bad press for all to see Fred Griffin . Glad it worked out for you.

Dec 20, 2017 04:09 AM
Rainmaker
3,977,511
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I have not

Dec 19, 2017 08:06 PM
Rainmaker
4,431,972
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

No.

Dec 19, 2017 06:04 PM