5,060,238
I personally haven't but know several people who have. And like Candice A. Donofrio it seemed to work well in the past (maybe still does) with BOA.
-
Lyn Sims
Schaumburg, IL
-
Andrew Mooers | 207.53...
Houlton, ME
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Candice A. Donofrio
Fort Mohave, AZ
-
Fred Griffin Florida R...
Tallahassee, FL
1,056,097
YUP! I shamed Bank of America because they were holding up a VA deal over a caivers issue. And we got it resolved immediately. These guys do not like being called out, and Twitter is the place to do it man.
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Lyn Sims
Schaumburg, IL
-
Andrew Mooers | 207.53...
Houlton, ME
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Candice A. Donofrio
Fort Mohave, AZ
-
Fred Griffin Florida R...
Tallahassee, FL
1,552,928
No, but nice job and I may do so now that you showed us they way.
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Lyn Sims
Schaumburg, IL
-
Andrew Mooers | 207.53...
Houlton, ME
-
Nina Hollander, Broker
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
-
Debe Maxwell, CRS
Charlotte, NC
424,550
No But I am impressed you have 19.3K followers. You must be a rock star!
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Lyn Sims
Schaumburg, IL
-
Andrew Mooers | 207.53...
Houlton, ME
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
3,988,013
I have not done that but know others that post on Facebook about mistreatments and get phone calls and resolution because of the exposure.
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Andrew Mooers | 207.53...
Houlton, ME
-
Nina Hollander, Broker
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
-
Debe Maxwell, CRS
Charlotte, NC
2,784,416
They do monitor and say exactly what must be said. I complained about 3 uncooked chickens at Costco and that had nearly no seasoning on separate occasions. After getting no results, I went on Facebook Costco and asked them to look into this. They did. Its all still there probably. No online denials!
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Lyn Sims
Schaumburg, IL
-
Andrew Mooers | 207.53...
Houlton, ME
-
Nina Hollander, Broker
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
5,583,328
ah, you pressed the right button....
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Andrew Mooers | 207.53...
Houlton, ME
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
1,153,794
This is making me look at Twitter in a whole new light, thanks FF!
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Nina Hollander, Broker
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
-
Debe Maxwell, CRS
Charlotte, NC
4,272,934
I guess I'll have to start resorting to Twitter to get after centuryLink...
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Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
2,684,569
-
Lyn Sims
Schaumburg, IL
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
5,772,575
Good for you Florida Fred! I have hear that in the olde days Bank of America would respond...A
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Nina Hollander, Broker
Charlotte, NC
-
Candice A. Donofrio
Fort Mohave, AZ
-
Fred Griffin Florida R...
Tallahassee, FL
2,221,377
I have not Fred.
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Fred Griffin Florida R...
Tallahassee, FL
-
Anthony Acosta - ALLAT...
Atlanta, GA
5,111,821
I have not, Fred... but now I know where to go. I have a client who is having issues with Anderson Windows honoring their warranty. Maybe I'll just tweet about it and see what happens.
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Fred Griffin Florida R...
Tallahassee, FL
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Lyn Sims
Schaumburg, IL
1,624,653
Yes, I posted that I'm on hold with someone for 40 minutes, that company almost immediately twitted me back with apologies and a bonus. I do not remember what it was, but I was impressed how fast they reacted on my twitt as well, since I still was on hold!
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Fred Griffin Florida R...
Tallahassee, FL
-
Nina Hollander, Broker
Charlotte, NC
6,416,169
Wow, 81 thousand tweets!
They probably read your stats and knew that you and DT were both twitter forces.
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Bob Crane
Stevens Point, WI
-
Fred Griffin Florida R...
Tallahassee, FL
3,167,489
yes with both sears and at&t
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Nina Hollander, Broker
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
5,253,385
I'm so glad it worked, Fred! I've helped many folks get results on Twitter - they really don't want the negative social media publicity!
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Lyn Sims
Schaumburg, IL
-
Fred Griffin Florida R...
Tallahassee, FL
155,337
Yes, because it's a public forum, many companies have staff dedicted to monitoring all social media channels.
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Lyn Sims
Schaumburg, IL
-
Fred Griffin Florida R...
Tallahassee, FL
7,862,342
Thanks for the Twitter lesson.
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Debe Maxwell, CRS
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
1,077,951
Yes some companies are very proactive to respond via twitter. It's become a great customer service resource.
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Lyn Sims
Schaumburg, IL
-
Fred Griffin Florida R...
Tallahassee, FL
1,712,776
I have not tried that.
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Nina Hollander, Broker
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
4,319,773
Any public site like this is a great help to resolve many issues.
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Fred Griffin Florida R...
Tallahassee, FL
5,877,179
Will have to remember this Fred, have never tried this before!
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Fred Griffin Florida R...
Tallahassee, FL
1,728,056
Never have, but that's a new one on me. You think the I.R.S. might do the same as Century Link?
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Fred Griffin Florida R...
Tallahassee, FL
991,152
I have not - however, when I left AT&TI blogged about my bad experince and got an apology from the director of operations - in those days my blog had over 1k visitors a day!
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Fred Griffin Florida R...
Tallahassee, FL
390,348
No, but is good to know. Do you have a personal account and a business account?
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Fred Griffin Florida R...
Tallahassee, FL
1,386,259
Yes I have on numerous occasions with great success. P
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Fred Griffin Florida R...
Tallahassee, FL
902,038
Well done! I guess, it's whatever it takes...
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Fred Griffin Florida R...
Tallahassee, FL
1,525,616
I guess I need to brush up on my skills with Twitter!
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Fred Griffin Florida R...
Tallahassee, FL
1,574,666
Multiple times. I have a couple of accounts. The one with the greatest number of followers seems to get the results when needed!
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Fred Griffin Florida R...
Tallahassee, FL
1,505,863
Very nice! I've bitched online but it never resolved anything. Of course, I don't have the following you do!
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Fred Griffin Florida R...
Tallahassee, FL
3,349,229
I have not but I know others who have. That is great news Fred Griffin
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Fred Griffin Florida R...
Tallahassee, FL
117,135
Wow, I guess I'll have to start posting videos or tweets about my problems. Glad it worked out for you.
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Fred Griffin Florida R...
Tallahassee, FL
1,466,257
Fred Griffin Good for you! I will keep this in mind if they don't resolve my router problem. Where did you post it?
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Fred Griffin Florida R...
Tallahassee, FL
4,800,132
Congrats. Looks like everyone is very concerned about their online reputation.
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Fred Griffin Florida R...
Tallahassee, FL
921,504
Good job!
It presents a perplexing issue.
We as a society tend to abhor public shaming. The worst days of the lives of many were in public school where shaming was not uncommon.
In this example we are teaching shaming (or threat of shaming) does have an important role to play. Perhaps society is WRONG.
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Fred Griffin Florida R...
Tallahassee, FL
3,416,038
I have to say i too to this tactic with Sprint, and it worked.
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Fred Griffin Florida R...
Tallahassee, FL
3,071,489
1,846,851
They do seem to have people hanging out on T all the time looking for this stuff. I have had a few answers to problems so it does work.
Great it worked for you.
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Fred Griffin Florida R...
Tallahassee, FL
577,750
I personally have not used social media to out people, but that is a great platform to get their attention, and seemed to have worked! Congratulations.. and I will have to keep this in mind
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Fred Griffin Florida R...
Tallahassee, FL
5,237,958
Good for you. Will have to keep this in mind!
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Fred Griffin Florida R...
Tallahassee, FL
2,245,575
The power of social media used as a club. No one wants bad press for all to see Fred Griffin . Glad it worked out for you.
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Fred Griffin Florida R...
Tallahassee, FL
3,986,308
4,434,177