Spam prevention
Rainmaker
679,914
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

A FSBO or unrepresented buyer would be a perfect example of a customer. If you work with them on a transaction, you'll be cooperative and honest, but you will not represent them and you owe them no fiduciary responsibility. You will act in the best interest of your client only. That will be immortalized in writing.

Dec 20, 2017 03:25 AM
Rainmaker
910,672
Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

No such thing in my world.

They're either leads, prospects or clients. I don't own a store, therefore I serve no customers.

Dec 19, 2017 07:55 PM
Ambassador
2,344,089
Fred Griffin presently on Leave of Absence
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

 We do not have a fiduciary relationship. 

Dec 19, 2017 06:37 PM
Ambassador
3,912,931
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Not a fan of this word for our business. Sounds like retail to me. There are some other good answers!

Dec 19, 2017 10:52 PM
Ambassador
3,183,831
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Someone with whom we discuss our trade/profession, to whom we owe no fiduciary duties.

Dec 19, 2017 08:55 PM
Rainmaker
1,024,052
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

You have many great answers here.

Dec 20, 2017 02:39 PM
Rainmaker
1,817,056
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

UNREPRESENTED Consumer

Dec 20, 2017 08:20 AM
Rainmaker
2,971,618
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

A customer is someone who is not a client with a signed representation agreement. 

Dec 20, 2017 03:42 AM
Ambassador
4,054,019
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Someone who refused to sign my buyer agency agreement and was sent onto work with someone else.

Dec 19, 2017 09:31 PM
Ambassador
2,849,080
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

someone who is not yet a client.  I only work for clients.

Dec 19, 2017 09:09 PM
Rainmaker
982,489
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

A person or persons whom you do not have a contractual relationship with, however, they do have a keen interest to purchase, sell, rent or lease real property.

Dec 19, 2017 07:41 PM
Rainmaker
743,047
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

REAL ESTATE CUSTOMER: Those who sleep under a roof. (AL 2017revision 91)

That is not the same as 'My real estate customer."

That is what is good about this business, many agents can define the business they want.

Dec 20, 2017 06:01 AM
Rainmaker
998,565
Corinne Guest
Corinne Guest, REALTOR® | Barrington Realty Company - Barrington, IL
Barrington Lifestyles

Anyone who talks to me about real estate that is not yet a client nor will be a client. Some-one I do ministerial acts for as an example..

Dec 20, 2017 05:57 AM
Rainmaker
2,891,720
Richard Weeks
Dallas, TX
REALTOR®, Broker

Someone you assist but do not represent.

Dec 20, 2017 04:48 AM
Ambassador
3,981,938
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Anyone you are working with that is not your client.

Dec 19, 2017 07:39 PM
Rainmaker
1,206,277
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

 Check CA state law for the definition of Real Estate Consumer. I could give you the definition for consumer from PA state law but that would not help you in CA.

Dec 20, 2017 02:46 PM
Rainmaker
1,523,566
Sybil Campbell
Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia - Williamsburg, VA
REALTOR® ABR, SFR, SRES Williamsburg, Virginia

It depends on the state agency laws. In Florida almost all buyers and sellers are customers, in Virginia they are clients unless they sign an agreement that you are not representing them.

Dec 19, 2017 08:35 PM
Rainmaker
4,866,958
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

we represent clients.... listing clients because we are listing agents.... buyer clients when we wear the buyer's agent hat... no customers....

Dec 20, 2017 02:02 PM
Rainmaker
5,262,269
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I have not used that wording. I have worked with prospects, clients, home buyers, home sellers and real estate investors. 

Dec 20, 2017 11:49 AM
Rainmaker
544,196
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

A person who is still shopping around with no agent. Once they have an agent they become a client.

Dec 20, 2017 09:57 AM
Rainmaker
1,210,414
Ryan Huggins - Thousand Oaks, CA
www.HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Part of me wants to say "ditto" to Thomas J. Nelson, Realtor,CRS,e-Pro's answer, but in the corporate IT world we were always taught that anyone we interact with in a professional capacity is a "customer" of ours.  When I was working in the hospitals you'd think the customers were only those coming in for treatments/tests or the visitors but whenever I did my compliance rounds the entire staff and mainly the department managers were my customers and the product I "sold" was my reports.  When I worked on implementing security controls with the "C level" executives, they were my customers.  When I taught at new hire orientation, the new hires and the education department were my customers.

 

In a real estate transaction, my clients are obviously my customers.  I am a customer to escrow, title and the other vendors, the other agent is a customer of mine (because we provide them data, forms, etc.).  The person walking off the street into an open house is a customer in some regards and (if you're inviting enough) a customer waiting to happen.

Dec 20, 2017 09:06 AM
Rainmaker
2,763,009
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

No fiduciary relationship - not a client. 

Dec 20, 2017 07:44 AM
Ambassador
1,962,853
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

Non-fiduciary relationship.

Dec 20, 2017 07:35 AM
Ambassador
1,610,853
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

As you spelled it. It is a generic term.

Dec 20, 2017 06:52 AM
Rainmaker
4,796,451
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Someone interested in purchasing real estate.

Dec 20, 2017 06:22 AM
Rainmaker
3,049,771
Tony and Suzanne Marriott, Associate Brokers
BVO Luxury Group @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Tammy Lankford, nailed this one!

Dec 20, 2017 05:39 AM
Rainmaker
729,375
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Customer is someone that hasn't yet, or isn't going to commit in writing to becoming a client.

Dec 20, 2017 05:06 AM
Rainmaker
3,164,988
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Someone who needs to be qualified as ready, willing and able!

Dec 20, 2017 05:03 AM
Rainmaker
576,873
Gloria Valvasori, Accredited Senior Agent
BETTER HOMES AND GARDENS REAL ESTATE SIGNATURE SERVICE - Mississauga, ON
REAL Experience | REAL Commitment | REAL Results!

It will be a Buyer who does not have a signed Buyer Representation Agreement with you.  Seller's always have a listing agreemenet signed, so it cannot be them.

Dec 20, 2017 04:45 AM
Rainmaker
2,825,353
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

No customers here, just clients

Dec 20, 2017 01:41 AM
Rainmaker
1,477,456
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

RE Customers are not really term we use in SoCal. You are a client or you are not. 

Dec 19, 2017 11:56 PM
Rainmaker
4,310,474
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Jesus,

Personally, we do not like the word "customer".  You have some excellent comments to reflect on from the members. A

Dec 19, 2017 09:16 PM
Rainmaker
3,977,611
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

A client who has bought a property

Dec 19, 2017 08:09 PM
Rainer
117,956
Anthony Kirlew
Keller Williams Legacy One Realty - Gilbert, AZ
Helping You Make Fiscally Sound Choices

Usually a buyer with whom you do not have a buyer broker relationship. Not something I would ever look for :-)

Dec 19, 2017 07:00 PM
Ambassador
3,042,087
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

My Client???

Dec 19, 2017 06:52 PM
Ambassador
4,298,221
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

There will be a difference in Customer and Client....

Dec 28, 2017 10:48 PM
Rainmaker
4,019,713
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I have never used that term.

Dec 22, 2017 10:17 AM
Rainer
44,691
Dan Capra
LAER Realty Partners - Lowell, MA
Listing/Buyer Agent

someone who is looking to purchase real estate who is not represented by an agent

Dec 21, 2017 04:59 AM
Rainmaker
2,655,894
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

The is a potential real estate client.

Dec 20, 2017 07:22 PM
Rainmaker
4,431,972
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Good luck.

Dec 20, 2017 03:09 PM
Rainmaker
724,099
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

In CT, there is a legal definition - a customer is someone with whom you do NOT have a contract and owe them no special duties, fiduciary, obedience, etc. A client is one with whom you either have a listing agreement or a buyer agency agreement and you owe him all the duties.

Dec 20, 2017 11:16 AM
Rainmaker
983,928
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

You got 3 types:

client ,traitor or dead beat.

Dec 20, 2017 07:18 AM
Rainmaker
1,366,727
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Jesus Henao An individual who is not your client and who you do not have an agency relationship.

Dec 20, 2017 06:41 AM
Rainmaker
2,940,637
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

A customer is someone who you do not represent, a client has hired you, signed and is now your client

Dec 20, 2017 05:42 AM
Rainmaker
2,423,272
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

One who has need of a Real Estate service

Dec 19, 2017 06:41 PM