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2,218,323
Fred Griffin
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

  The words "Listen" and "Silent" contain the same letters.

Aug 16, 2018 07:00 AM
Rainmaker
428,308
Maria Sapio
Berkshire Hathaway Homesale Realty - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

1.)  Try to really, truly listen to hear the deeper issue that sometimes tends to be buried a bit below the surface.
2.) Acknowledge that I've 'heard' what they shared and try to sum up what I've heard in my own words.
3.)  Listen to their response
4.) Repeat steps 1-3 if necessary
3.)  Discuss - Calmly.

Aug 16, 2018 07:19 AM
Rainmaker
607,272
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Just remember the one who gets the last word loses.

"Would you rather be right or would you rather be happy if given the choice?"

In 5,000 years, will anybody care? Who will even be here except cockroaches and Cher!

Aug 16, 2018 07:24 AM
Rainmaker
911,702
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

This would all depend on how loud I have to become to settle it.

Aug 16, 2018 07:03 AM
Rainmaker
2,853,028
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Remind them that they share a common goal but maybe by taking a different path. Let's think it through!

Aug 16, 2018 06:59 AM
Rainmaker
1,356,632
Bob "RealMan" Timm
Tivoli Custom Homes - Minot, ND
Bob Timm, Project Coordinator for Tivoli Homes

This is to broad a topic for me Richie Alan Naggar BUT in general if I'm sure I'm right and I can not persuade them I walk away in pretty short order. Sometimes a prayer is in order and sometimes I need to concentrate on where my 6 shooter is.

Aug 16, 2018 06:58 AM
Rainmaker
1,084,359
Carol Williams
U.S.: I specialize in helping agents who have been in the business 2 years or less create a thriving business. - Wenatchee, WA
"Customized Mentoring & Marketing Services"

Ask a lot of questions so I can try to truly understand where they are coming from.  Then I can formulate a response... or God forbid, agree with them.  LOL

Aug 16, 2018 08:13 AM
Rainmaker
2,993,375
Michael Jacobs
Coldwell Banker Residential Brokerage - Pasadena, CA
Los Angeles Pasadena Area Real Estate 818.516.4393

In business and life it is handled person by person. 

Aug 16, 2018 07:51 AM
Rainmaker
414,318
Marie Story
Coldwell Banker - Pinecrest (Miami) - Pinecrest, FL
Broker Associate, Pinecrest (Miami) Specialist

This is tough; it depends who the disagreement is with.  But I like to listen, listen, and listen some more, then I like to take some time away from the issue and think. 

Aug 16, 2018 07:39 AM
Rainmaker
2,619,504
Richard Weeks
Dallas, TX
REALTOR®, Broker

Logic and facts.

Aug 16, 2018 07:07 AM
Rainmaker
2,661,584
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

I stick to the facts.  I keep emotions and how I "feel" about it out of the discussion.  I avoid using the word "you" and say the company name. I recap my understanding of the situation.  I ask them to tell me if that is their understanding ... or do they understand differently.  It goes on and on. When I have completed what I want to say ... I ask them ... how do you propose we move forward with this. 

Aug 16, 2018 08:30 AM
Ambassador
1,474,366
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Sharing the pros and cons on both sides so that all parties are acknowledged. I find that can soothe emotions that might get in the way of resolution.

Aug 16, 2018 06:50 AM
Rainmaker
1,121,601
Ryan Huggins - Thousand Oaks, CA
www.HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Remind them that my name is Mr. Right, first name "Always".  LOL

 

....Which is probably why I'm single.

Aug 16, 2018 10:23 AM
Rainmaker
238,122
Allie Angeloni
Long Realty - Oro Valley, AZ

Well, unless if it escalates, it may not make it into the 'argument status', which I'm sure is what everyone would want (even if one side digs in their heels at the beginning) Richie Alan Naggar.  If it's emotion based, it's actually harder to try and dispute it rationally, but if it's fact based, you or a mediator has a better chance.  It also depends on the severity of the disagreement - if it's 'light', then both parties can work to negotiate a peace, and if it's 'heavy' then that will take more effort and maybe a day to cool off.  I think if anyone can 'control' this, you would be an excellent negotiator, because you always have such good thoughts and words to express them, and do think outside the box.

Aug 16, 2018 08:22 AM
Rainmaker
332,890
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

I am better at moderating a disagreement than being involved personally in one.  However, I think the best way of handling these situations is to listen and ask questions. 

Aug 16, 2018 10:37 AM
Rainmaker
3,952,585
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Richie,

Fully listening without interruption or judgment.  Let the other person express themselves to the fullest possible.  Stay neutral and calm maintaining a poker face.  A

Aug 16, 2018 10:17 AM
Rainmaker
2,624,976
Nina Hollander
Coldwell Banker Residential Brokerage | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

It depends on the nature of the argument and the parties involved. At the very least, I try to be as respectful as possible of the other person's position and opinions.

Aug 16, 2018 12:55 PM
Rainmaker
688,484
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Sometimes you need to agree to disagree and move on.

Aug 16, 2018 08:51 AM
Ambassador
3,631,475
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams fox cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Listening is always important, as to the approach afterward, it depends on the desired outcome and the position that I am in.

Aug 16, 2018 03:46 PM
Rainmaker
857,359
Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

A disagreement about what?

It all depends.

Aug 16, 2018 02:45 PM
Rainmaker
4,509,764
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
"Franklin MA Homes"

it depends on who the parties are ..... 

Aug 16, 2018 02:08 PM
Rainmaker
686,432
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Two options. (an at attemp at a smile)

I ask,

1. "Is there more I should know?"

Or

2. Point to the graphic on my shirt that spells "I don't understand a single word you are saying."

Aug 16, 2018 02:01 PM
Rainmaker
1,431,229
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Maria has it correct.

I do not practice her theory on a regular basis.

It depends on what the issue is about of course on whether I back down or see their point of view. 

Aug 16, 2018 12:29 PM
Rainmaker
4,853,687
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

You can disagree without being disagreeable.

Aug 16, 2018 12:24 PM
Rainmaker
1,503,524
Sybil Campbell
Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia - Williamsburg, VA
REALTOR® ABR, SFR, SRES Williamsburg, Virginia

1) Listen.

2) Repeat back what the other person said to make sure you heard correctly

3) Discuss calmly.

Aug 16, 2018 12:12 PM
Rainer
199,414
Libby Cousins
Extraordinary Processing - Spokane, WA
Contract Mortgage Processor, licensed in WA

It honestly depends on the person, topic and how invested I am in either. People and things that I am passionate about, I want to come to an understanding (not necessarily agreeing always but understanding of the other person's stance and thoughts).

Aug 16, 2018 11:43 AM
Ambassador
2,800,790
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Listen. Ask questions. Listen again. Discuss calmly in your 'library voice!'

The latter works better than you can imagine!

Aug 16, 2018 10:38 AM
Rainmaker
513,727
Mike & Eve Alexander
Buyers Broker of Florida - Orlando, FL
Exclusively Representing ONLY Orlando Home Buyers

Depends on who is disagreeing...

If it is my hubby or kids, we don't escalate into anything big.

IF if is an agent, then they are wrong and I have no patience for stupidity.

You can't "handle" a disagreement with someone who is emotional or has never read the contract...I do not want to be their therapist or friend.

I switch to e-mail...and what the contract says.

Eve

Aug 16, 2018 09:42 AM
Rainmaker
3,739,699
Joan Cox
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Listen and try to see if there is a solution after both parties set out their goals.

Aug 22, 2018 05:23 PM
Rainmaker
2,770,736
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

I listen, decide how i can stop it before it begins. I listen to facts and ofer a solution

Aug 18, 2018 05:24 AM
Rainmaker
509,517
Tony Lewis
RE/MAX of Valencia (Hall of Fame) 30 year Valencia Resident - Valencia, CA
RE/MAX Valencia, Stevenson Ranch, Santa Clarita

I like to go head to head and talk it out but most people just get angry and more irritated if the issue is pursued.

Aug 17, 2018 11:28 AM
Rainmaker
4,527,991
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I try my best to keep the emotions out of it and focus on the issues.

Aug 17, 2018 06:35 AM
Rainmaker
1,257,099
Wayne and Jean Marie Zuhl
Samsel & Associates - Clark, NJ
The Last Names You'll Ever Need in Real Estate

Depends on whom I'm disagreeing with. If it's someone important in my life I listen. If it's a random stranger in a parking lot, I ignore.

Aug 17, 2018 05:20 AM
Rainmaker
1,764,544
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

start by Reviewing how we got here 

Aug 17, 2018 05:09 AM
Ambassador
4,217,687
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Richie Alan Naggar - this is simple - just agree to disagree!

Aug 16, 2018 09:23 PM
Rainmaker
3,773,072
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Stay calm and get as much info as I can

Aug 16, 2018 04:14 PM
Ambassador
3,902,527
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Confront it calmly and make sure you have heard the other side's point of view, state yours and if compromise isn't forthcoming, agree to disagree.

Aug 16, 2018 03:38 PM
Rainmaker
4,224,045
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

It depends.

Aug 16, 2018 01:24 PM