Will Hamm, "Where There's a Will, There's a Way!" (Hamm Homes)

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Rainer
17,430
Julio Vasiu
IXACT Contact - North York, ON
IXACT Contact a ‘next generation’ real estate CRM

Yes, and it makes perfect sense. You can be in class, at work, at a wedding, anywhere really and text. It is fine. Everyone does it. However, picking up the phone requires you have to excuse yourself.  If you are at work, you would have to find a quite/private place. If you do find one, everyone thinks you're on a phone interview for another job.

Jul 26, 2019 12:03 PM
Rainmaker
463,584
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

Yes.  Once I realize it ... I work the text end for our communications. Whatever works best for them!

Jul 26, 2019 11:24 AM
Rainmaker
4,992,148
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

there are many who do everything by text.... rarely make a phone call....

Jul 26, 2019 12:37 PM
Rainmaker
87,740
Dario Ferreira
Attleboro, MA
Internet Marketing

People love the convenience of text messages.
Leads, for example, respond to texts at a much higher rate than anything else.

Jul 26, 2019 12:17 PM
Rainmaker
3,091,609
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

No. Some may prefer texting, but they still answer their phones. Some prefer not to text.

Jul 26, 2019 11:20 AM
Rainmaker
3,013,558
Richard Weeks
Dallas, TX
REALTOR®, Broker

Yes, and vice versa

Jul 26, 2019 11:47 AM
Rainmaker
1,833,528
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Yes

Jul 27, 2019 04:46 AM
Rainmaker
3,174,149
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Home and Condo Specialists

Yes, and it's fine with us. Everyone seems to be so busy and texting can get most questions answered without getting on the phone and saying...hi, how are you...

Jul 27, 2019 04:29 AM
Rainmaker
1,605,123
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

Yes. That's the current generation of buyers in our area Will Hamm .

Jul 26, 2019 07:20 PM
Rainmaker
216,761
Joseph Domino 480-390-6011
HomeSmart - Scottsdale, AZ
Real Estate Made Easy

I recently had a seller that would not take phone calls at work, but he would respond to texts. So, yes.

Jul 26, 2019 03:52 PM
Rainmaker
745,345
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

If they're in a place where they can't talk on phone, they'll text. They could be in a class, a meeting, a wedding, a funeral, napping, swimming, etc, etc and can't talk.

Jul 26, 2019 03:31 PM
Rainmaker
2,454,744
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

yes....

Jul 26, 2019 02:29 PM
Rainmaker
1,534,046
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Yes & vice versa. Never know how a client likes to make contact so I just go with it.

Jul 26, 2019 01:58 PM
Rainmaker
3,333,110
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Tailor-made has certain advantages over "off-the-rack". Communication is just one example. 

Jul 26, 2019 12:40 PM
Rainmaker
2,913,560
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

No sir, but agents, well, that's another matter

Jul 26, 2019 11:48 AM
Rainmaker
1,542,480
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Geneva Financial, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

In the past; yes. Weird stuff!

Jul 26, 2019 11:48 AM
Rainmaker
1,257,383
Raymond E. Camp
Howard Hanna Real Estate Services - Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

Hell, it is getting like that with agents too!

Jul 26, 2019 11:45 AM
Rainmaker
768,416
Doug Dawes
Keller Williams Realty - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

Seems many people prefer texting

Jul 27, 2019 09:44 AM
Rainmaker
411,343
Dan Pittsenbarger
Keller Williams Western Realty - Bellingham, WA
Improving Conditions

yes. several

Jul 27, 2019 08:08 AM
Rainmaker
1,549,813
Mike Cooper, GRI
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

A very high percentage of my millennial clients do that. Most actually.

Jul 27, 2019 06:57 AM
Rainmaker
1,435,736
Kat Palmiotti
Grand Lux Realty 914-419-0270 (NY), kat@thehousekat.com, (MT) 406-270-3667, more information to be provided shortly - Kalispell, MT
The House Kat

I used to hate getting/sending texts. What a pain. But now I see the benefit - you can very quickly ask/answer a question, get some details taken care of while doing something else, reach someone who really doesn't want to have a conversation, get work done without anyone overhearing, etc. 

So yes, I know people who text more frequently than talking.

 

Jul 27, 2019 03:18 AM
Rainmaker
415,055
Steffy Hristova
HomeSmart Elite Group Tempe AZ Tel: 480-966-9353 - Tempe, AZ
Tempe AZ Realtor - Your Home Close to Your Work!

yes.

Jul 26, 2019 10:36 PM
Rainmaker
55,365
Kris Collis, Associate Broker
Smart Way America Realty - East Stroudsburg, PA
Professional Results you Expect 570-507-7510

I typically ask clients which form of communication they prefer.  I generally use email for routine status and transaction progress for an easy written record.

Calls are considered a little more invasive now as can be interruptive. Millennials set that standard some 10 years ago - text not call.  I reserve calls for critical or urgent issues followed by a text to confirm.  I agee with Julio, texting is just more convenient.  It's also less invasive and less time consuming, esp. for clients at work who cannot step away for a call.  

Texting doesn't require a password for voicemail and it allows time to think thru your response in advance.  Lots of advantages to text.

Jul 26, 2019 07:19 PM
Rainmaker
927,397
Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Yes.

Jul 26, 2019 07:03 PM
Rainmaker
1,238,076
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Yes.  Julio Vasiu nailed the reasoning.

Jul 26, 2019 06:15 PM
Rainmaker
547,603
Peter Testa
Nationwide Homes - Danbury, CT
PETER TESTA

Common of a lot of people. I try to use the appropriate form of communication depending on the message I am delivering & how that other person normally communicates with me. If I can send a text over a phone call & nothing's lacking I will. 

Jul 26, 2019 05:37 PM
Rainmaker
704,641
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I'd rather get a text too. If we need to talk, we'll talk. Most of the time we don't need to.

Jul 26, 2019 04:23 PM
Rainmaker
734,580
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

... or respond to emails - yes, particularly younger people act that way. It's actually often a lot easier to respond to a text, more convenient and less time-consuming.

Jul 26, 2019 03:49 PM
Ambassador
4,212,986
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

It's the age we live in.

Jul 26, 2019 03:45 PM
Rainmaker
2,790,345
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

Julio Vasiu makes a great point.  It could be a matter of convenience or preference.  As long as the lines of communication remain open - I'm good. 

Jul 26, 2019 02:38 PM
Rainmaker
4,443,793
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Will,

Modes of communication is the first thing we establish with our clients.  They respond if a phone call is needed either way.

Jul 26, 2019 11:53 AM
Rainmaker
1,014,305
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

only on items important to them.

Jul 27, 2019 08:52 AM
Rainmaker
3,273,769
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Nope! But, it may happen in the future.

Jul 27, 2019 04:50 AM
Rainmaker
455,228
Dee Toohey
Innovative Realty Solutions Group - Longwood, FL
Broker, ABR, AHWD, CIPS, FMS, ePro

Yes.  Sometimes we all can text but not talk.  I also text sometimes when I can't take a call.  

Jul 27, 2019 04:39 PM
Rainmaker
679,139
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

Sometimes the most effective text is "Please call me."

Jul 27, 2019 02:50 PM
Ambassador
2,213,450
Wanda Kubat-Nerdin - Wanda Can!
Prado Real Estate South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Yes, which is why I always try to get the best form of communication that they prefer.

Jul 27, 2019 02:33 PM
Rainmaker
1,551,709
Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL
www.SIBRealty.org 305-931-6931

Yes, when they are at work.

 

Jul 27, 2019 02:31 PM
Rainmaker
1,115,450
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty

Yes, sometimes. 

 

Jul 27, 2019 01:05 PM
Ambassador
3,313,907
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

All the time! Sometimes I'm in a class or conference and can't answer my phone without excusing myself from the class. Texting is must less intrusive/interruptive. 

Jul 27, 2019 10:25 PM
Rainmaker
318,128
Ron Tissier
Chapman Hall Premier Realtors (404) 580-9069 - Atlanta, GA
Defining Homes. Defining Lifestyles.

Yes, much higher response rate to text msgs vs. phone calls.  Texting is for sure the "new norm".

Cheers! 

Aug 23, 2019 06:13 AM
Rainmaker
101,339
Ray Stockwell
ZipperAgent - Boston, MA
Director of Marketing

YES

Jul 29, 2019 10:41 AM
Rainmaker
623,210
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
Raleigh - Cary Triangle Real Estate 919-602-8489

Yes. All the time. My millennial kids do it. There could be different reasons. Sometimes I do that if I'm in a class.

Jul 29, 2019 04:52 AM
Ambassador
1,256,018
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Yes, I LOVE them and wish I could clone them!

Jul 28, 2019 05:36 PM