Wanda Kubat-Nerdin - Wanda Can!, So Utah Residential, Referral & Relocation REALTOR (Red Rock Real Estate)

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Jason E. Gordon
AmeriFirst Financial Inc, San Diego, CA - San Diego, CA

I unplug their 8-Track Player and walk away

Oct 22, 2019 08:05 AM
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

A former charge nurse I used to work with told us once what she used to tell nurses who transferred in from another facility/company: "Well this is how we do it here.  Do it our way for a month and if you still think your old way is better, let me know and we'll evaluate changing our procedures."


Now looking at your more detail section, when I was at the hospital Osamacare's "electronic medical record" mandate kicked in.  Many older doctors had trouble with it and would rather treat patients than fiddle with computers.  They either hired on a young doctor who did all the data entry or they retired.  These were really good doctors who treated the root cause, not just prescribed pills.  I can definitely say that the EMR decreased the quality of care people received.  Plus it made your records accessible to hackers, so it put your safety and privacy at risk.


I still keep and routinely use paper forms.  Used one three nights ago to write an offer up.  Something more "real" about it and that we had "official state forms" made the seller much more comfortable.

Oct 22, 2019 07:49 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Sometimes nothing needs to be said. 

Oct 22, 2019 07:41 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

As AnnaBanana recently brought up and in the immortal words of Steven Tyler, if you do what you've always done, you'll always get what you've always got - could that be nothing?

I find folks stuck in the box I'm thinking out of to be too low vibe for me. And what I probably would say is 'K, BYE'

If you're not stretching, not growing, you're also probably not living your best life.

Some things ain't broken, but how will you know if you don't try?

Oct 22, 2019 07:42 AM
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

Change can be hard, but to stay stuck in a rut is the same as stinkin thinkin

Oct 22, 2019 10:52 AM
Anna Banana Kruchten CRS, CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ

Hey Wanda this is exactly what my post I wrote recently was all about. Shifting!!!

Oct 22, 2019 10:59 AM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

That's what many agents used to say to us when they noticed our internet presence. Ah HA...They noticed us says it all!

Oct 22, 2019 09:36 AM
Peter Testa
Nationwide Homes - Danbury, CT

Change is really hard for some people. If they were my responsibility I'd tell them that I am going to hold their hand while they do it the first few times. This would be in hopes that the baby bird would leave the nest & fly on its own eventually. 

Oct 22, 2019 09:19 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Unless it affects me directly, I say nothing... let them stay in their rut!

Oct 22, 2019 08:42 AM
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

I think Jason E. Gordon gave you a great answer! lol Tell them it's a new day and a new way.

Oct 22, 2019 05:47 PM
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I'm old school....

If I were still active, I would write up my offers....

I pay my bills online, but I want a paper bill in the mail.... what If I forget to pay it....I've never forgotten to pay a bil....I need that paper statement to make sure I don't forget...

Oct 22, 2019 02:30 PM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

We used to get nurses in from another local hospital who wanted the pay but, hated training and working with the residents. It took an act of Congress to make changes. A few would moan, "Well, we did it this way at _____ (the other hospital)."

Many of us on MANY occasions would retort, "Well, perhaps you should go back to ____ (the other hospital)!" 

In RE, what we typically hear with new agents moving from another brokerage - 'This is why I'm here!' - Rarely ever do I hear that they liked something better at another company. I would certainly evaluate to see if what they are using is superior and if the change would truly make a difference in our agents' lives/businesses.

Oct 22, 2019 12:26 PM
Rose Mary Justice
Synergy Realty Pros - Dandridge, TN
Synergy Realty Pros

Me for one don't like change. In this business we have to be able to change our way of thinking, our way of marketing and other things.   I have been on the end of paperless docs for some time.  It is not a bad thing.  Saves the office and you paper and ink.  If they try it they will like it. We all like to save money, Right?    Just takes time to get use to using it.

Oct 22, 2019 10:11 AM
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

A common saying I hear in church all the time Wanda Kubat-Nerdin - Wanda Can! 

Oct 22, 2019 07:29 AM
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Tell them the TV is no longer in black & white, we have color ones now

Oct 23, 2019 02:47 AM
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, eXp Realty - Kalispell, MT
Helping your Montana dreams take root

I'd say, "and how is that working for you?

Oct 22, 2019 03:49 PM
Eva B. Liland Century 21 Doug Anderson
Century 21 Doug Anderson - Lancaster, CA
Glad to be of Service 661-714-1643

My brokerage switched to paperless a few months ago. I know how to do it but still prefer the old way and most of my buyers and sellers are in the 55+ group. Some do not even have internet access or even an email account so it makes it harder.

And one would think going paperless would save time but it's the opposite. I now keep a full paper copy until escrow has closed and the commission have been paid.

Oct 22, 2019 03:42 PM
John Meussner
Mason-McDuffie Mortgage, Conventional Loans, Jumbo Loans, FHA, 203(k), USDA, VA, - Walnut Creek, CA
#MortgageMadeEasy Walnut Creek, CA 484-680-4852

I had a loan officer tell me this yesterday while I was training his branch --- he's a good LO with decent production but is stuck at a ceiling.


As he pulled 2 inch thick paper files out of a filing cabinet, he showed me his excel spreadsheet with lead follow up, his card board box full of Realtor business cards, etc ---- he's "always done it this way"


I showed him how he can use his CRM to integrate his follow ups, daily task lists, client engagement, business partner contacts, etc.  How he could use a secure, digital folder to replace all the paper files, and how he can streamline his day to free up more time for prospecting and marketing (the areas he struggles that are blocking him from taking his business to the next level)


If they say "I've always done it this way", I ask if they're exactly where they want to be - if the answer is no, I invite them to try to mix things up to see if it gets them closer to where they want to be.  

Oct 22, 2019 01:30 PM
Mel Ahrens, MBA, Kelly Right Real Estate
Kelly Right Real Estate - Hood River, OR
Customized Choices for your Real Estate Needs

Ask them if the horse and buggy are parked outside (unless you are in Amish country).

Oct 22, 2019 01:16 PM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
A moving experience!

... and how has that worked out for you so far?

Oct 22, 2019 12:10 PM
John Juarez
The Medford Real Estate Team - Fremont, CA

If the new way is better - not just new - that is the way it will be done from now on. If the old  or different way can be shown to be superior, why would we not make a change to that method?

Oct 22, 2019 12:00 PM
Sharon Altier, SFR
Lawton Realty Group, Inc. - Elmhurst, IL
Your Real Estate Partner

And we all had rotary phones that did work and put through a phone call, but time moves on and we have more efficient ways of doing things...

Oct 22, 2019 11:52 AM
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

I'm all for it but sometimes it is easier to just get the file to look for what you want. Just had to do this in Docusign with a closing statement. Took forever for me to find it.

I don't want to be an old fart - everytime we have some type of upgrade they get all up in arms. I like it, it's the way of the future.

I do not think it frees up time though. I do see some extra steps or time involved in things vs the old way. 

Oct 22, 2019 11:32 AM
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
Carolina Life RealEstate & Relocation 919-602-8489

Oh wow. Paperless has been around for almost a decade. There is so much more coming in terms of technology that they need to get with it. These people are going to be behind the times. Not to mention, it is great. When I read your question, it reminded me of a recent transaction where an agent was doing something wrong and said, my firm has always done it this way. I had to get a statement from my preferred closing attorney to get her to do it the right way. We have 3 or more people in our office who train for the Real Estate Commission. They do their best to keep us in shape and doing the right thing as we have changes every year. Sometimes, it is like pulling teeth to get someone to do things correctly or to do something new. Good luck!

Oct 23, 2019 04:41 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


No point in critiquing others...A

Oct 22, 2019 06:14 PM
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

How's that working out for you?

Oct 22, 2019 04:35 PM
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

To each their own:  I tend to ignore anything and anyone that doesn't directly affect my business.  I went paperless many years ago, and I still get people asking for faxes.  Not going to happen! 

Oct 22, 2019 03:50 PM
Richard Weeks
Dallas, TX
REALTOR®, Broker

Depends on the situation.  If it involves a transaction where I represent one of the parties I will call them out, if they are wrong.

Oct 22, 2019 03:25 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

It depends on who says it.  In your example, perhaps suck it up buttercup might be fitting. Agents who whine annoy me. 

Oct 22, 2019 03:20 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Hows that working for you?  Are you content with that?

Oct 22, 2019 03:03 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Times change and you have to be in the current time. 

Oct 22, 2019 02:58 PM
Harjeet Bhatti
Home Mortgage Consultant 25 States

Good training program will help employees. Not all the people can adopt the change right away. 

Oct 22, 2019 02:25 PM
Caroline Gerardo
Sun West Mortgage Corporation - Newport Beach, CA
C. G. Barbeau the Loan Lady nmls 324982

Mortgage Business has gone to "paperless" BUT My eyesight is poor for fine print and I often have to print and blow up what someone used there cell phone camera to take a blurry image.

We don't all work the same way. Perhaps dig and find out why they cling to their practice

Oct 22, 2019 12:16 PM
Peter Mohylsky. Broker Associate
Miramar Beach - Santa Rosa Beach, FL

You done, done said it all 

Oct 22, 2019 11:28 AM
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

This happens quite a bit, in all areas and it's hard to convert those people. I think time might be the only answer other than urging them to just try.

Oct 22, 2019 10:49 AM
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

The example you cite does not take into account the 'Done this way' person.

Clearly YOU see benefit in process, however conveying that vision takes skill more than judgment.

You have NOT conveyed the "What's in it for me?" value (to the person)  that inspires a desire to change.

Most often 'change' is a forced event.

Such as, contrary to most AR participants, I will stop reading the newspaper with my morning coffee when I can no longer get it delivered. I've always done it that way.

Oct 22, 2019 07:40 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Repetition helps the child to learn.

Oct 23, 2019 04:40 AM
Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

All the tech is good but in the end you better have a a paper trail and a complete file for possible defense. 

Oct 23, 2019 12:12 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

my most recent reply was, "well not this time honey"

Oct 22, 2019 10:12 PM
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

We do everything paperless.

Oct 22, 2019 07:10 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Not ALL change is good but one must remain open to possibilities of improvement. 

Oct 23, 2019 08:51 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

My answer: That....could be the problem

Oct 23, 2019 06:54 AM
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

Your question makes me realize how advanced we are!  WHOO! WHOO!

Oct 23, 2019 06:33 AM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

People resist to changes because it involves a new learning experience.

Oct 23, 2019 06:17 AM
Dan Pittsenbarger
Keller Williams Western Realty - Bellingham, WA
Improving Conditions

Pick your battles in that department.

Oct 23, 2019 06:09 AM
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

One example, when I first took my agent test in California. 1,000 of us sat in a room with a stack of paper in front of us and a pencil. It took awhile to get the results. Three years later, in 2009, I took my brokers test on the computer. So much less hassle and I got my "congratulations" that I'd passed before I left the examination room.  Now I take all my continuing education online which saves so much time. Another example, I don't know what I would do without Docusign when my clients are all over the place. Go back in time to endless paperwork, faxing, and traveling around to get "wet" signatures? No thank you. Oh, and a third example, when I needed proof of permits , no problem, it was all there online.  Need tax information and want to know who the neighbors are? Go to REALIST.

Oct 23, 2019 05:33 PM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

It is time to change....

Oct 23, 2019 04:47 PM
Ron Tissier
Chapman Hall Premier Realtors (404) 580-9069 - Atlanta, GA
Defining Homes. Defining Lifestyles.

To someone who says, "But I've always done it that way".  I ask, "How's that working out for ya?"


Nov 21, 2019 06:04 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Sometimes it still works, sometimes it doesn't.

Oct 29, 2019 07:46 AM
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

So what? Let's try something new!

Oct 25, 2019 11:54 AM
Brian England
Vacasa - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Well, if they are doing it the wrong way then my response would be you have been doing it wrong for too long, haha.

Oct 24, 2019 10:29 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Maybe it time they open their mind to new things!


Oct 24, 2019 09:51 AM