Annette  Lawrence , Palm Harbor, FL 727-420-4041, Making FLORIDA Real Estate EZ  (ReMax Realtec Group)

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Rainmaker
2,851,095
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

I am amazed by how many people receive gifts and don't even acknowledge they received the gift let alone a simple thank you.  I'm not referring to Christmas/Holiday gifts!  

When I receive a referral I pick up the phone and call to thank the person. When the transaction closes, the referring party is sent a special gift. Something meaningful which is not one size fits all. 

I NEVER encourage or ask for more referrals.  To me, that is right up there with begging for business.  

The Loop is improved by referring business back, helping the other in some way, and by continuing to provide exceptional service. 

 

Dec 26, 2019 08:24 AM
Rainmaker
1,580,176
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Make sure it sounds genuine. Nothing worse than a pre-signed thank you card. Be selective in your wording & try to make each TY personal.

This week is when I say thanks to all the people behind the scenes that never get an 'atta boy' like attorneys & their staff, etc.

Dec 26, 2019 08:13 AM
Rainmaker
5,624,714
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

A hand written note is always appreciated.

Dec 26, 2019 08:07 AM
Rainmaker
3,510,951
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

An attitude of gratitude is/or becomes a part of life.  Everyday and every moment offers an opportunity to improve.  

Dec 26, 2019 07:38 AM
Rainmaker
493,433
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

I call and thank the person and let them know I will take special care of their family or friend and always let them know how much I appreciate this and any future referrals!

Dec 26, 2019 08:29 AM
Ambassador
2,269,572
Wanda Kubat-Nerdin - Wanda Can!
Prado Real Estate South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Sincerity is appreciated by both giver/receiver when trust is at the forefront. A show of gratitude matters in all things, every day.

Dec 26, 2019 08:06 AM
Rainmaker
5,222,986
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

the best way to improve that "loop" is to do a fantastic job.... stay one step ahead of everyone.... the mortg. person; the closing attorney; and others.... follow up and making sure no one drops the ball is how you improve that loop.....

Dec 26, 2019 08:59 AM
Rainmaker
1,281,087
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I thank them then and there.  I'm not a card person.  In business, I thank them with a phone call and keeping them in the loop (to some degree).

Dec 26, 2019 09:24 AM
Ambassador
3,122,997
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

What i have found effective when receiving referrals, is to send a handwritten thank you note to the person who referred me, and if a member of my SOI, I give them a public thank you in my newsletter.  That seems to also make others perk up and think, "Do I know someone who needs an agent?"  I get more calls or emails with potential referrals the week that newsletter lands than I do any other time.

If a fellow agent sent me a referral, I do the handwritten note and keep them in the loop of what is happening as we move along in the listing or buying process.  If there is a one thing I can't stand, it is sending out a referral and hearing nothing past thank you.

Dec 26, 2019 09:18 AM
Rainmaker
3,445,202
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

I used to do handwritten thank you notes but never asked for additional business.

Dec 26, 2019 12:26 PM
Rainmaker
738,531
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

When we get a referral, we send a "thank you" gift coffee card. Sure, there is always the hope for more. If nothing more comes, we are still thankful for being thought of the first time.

Dec 26, 2019 11:48 AM
Rainmaker
958,695
Thomas J. Nelson, Realtor e-Pro, CRS, RCS-D, Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

No greater a thank you can be had than the time one takes to write a thank you note and send it to the appreciated.

 

Dec 26, 2019 11:43 AM
Ambassador
4,493,478
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

An area where I could stand for some improvement in my actions.

Dec 26, 2019 11:38 AM
Rainmaker
589,524
Peter Testa
Nationwide Homes - Danbury, CT
PETER TESTA

Just make sure you acknowledge the referral in some way that shows you appreciate it. 

Dec 26, 2019 10:52 AM
Ambassador
3,555,202
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Showing gratitude is important but, I have referral partners who have sent multiple buyers to me from across the country. The reason is because I got the job done and the buyers let the referring agent that they were thrilled with my services.

Dec 26, 2019 10:42 AM
Rainmaker
4,683,003
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Annette,

it depends, on who, what or when!  Barbara Todaro I can empathize with your feeling.  We had a referral from someone in LA as the person put it, he was from CB commercial.  It landed us a nice job in Costa Rica with all expenses paid. When we got there the guy was not sure if it was CB.  I made some inquiries among former colleagues and could not find anyone...A

Dec 26, 2019 10:35 AM
Rainmaker
3,319,701
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

My loop works... no need for improvement. At the end of the day, it's how you perform for the referred "gift."

Dec 26, 2019 09:01 AM
Rainmaker
4,235,153
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Lots of thank you cards.

Dec 29, 2019 09:31 AM
Rainmaker
473,498
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

I thank them in person, and with a hand written note

Dec 29, 2019 09:13 AM
Rainmaker
883,963
Elyse Berman, PA
Best Connections Realty, Inc. - Boca Raton, FL
Boca Raton FL (561) 716-7824 CRS, ABR, GRI,ePR

I thank them, update them along the way, if they so desire, and always send a handwritten thank you card after closing.

Dec 27, 2019 03:44 AM
Rainmaker
1,693,291
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

What about it needs improvement? 

Dec 26, 2019 07:14 PM
Rainmaker
1,273,234
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

I always say Thank you. :)

Dec 26, 2019 06:02 PM
Rainer
503,619
Rose Mary Justice
Synergy Realty Pros - Dandridge, TN
Synergy Realty Pros

I pick up the phone and Thank them first to let them know I appreciate them.

Dec 26, 2019 01:21 PM