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AGENT DOES NOT ANSWER CALLS ONLY EMAIL

Reblogger Terrell M. Turner Sr.
Real Estate Agent with Hallmark Realty

Original content by David Dee

Agent does not answer calls only email.

Is this how you operate your real estate business? Is it getting you anywhere? As I was searching for properties to send to my clients, I stumbled upon a listing which had the verbage shown above. It states that the agent will not respond by phone but only communicate via email. I know technology is great and that we cannot live like dinosaurs but not answering any phone calls is rather ludicrous. I called the phone number anyways and got a voicemail which states that to leave a message as it is an answering service. Wow! Is that high tech or what?! How can you NOT afford to answer the phone? With the fast paced society we are in, it makes sense to pick up the phone. Many consumers nowadays will move on to the next person if they don't get a live person on the line.

I know from experience. What would you do if you had to call for a quote for a carpet cleaning or some other services? If the answering machine came on, do you leave a message? My answer is a RESOUNDING NO!! I don't have the time to waste and wait for a call back. There is just too many contacts to go through. I would call the next person and keep calling until I find a live person to speak with. That, my friend, will most likely be the one getting my business. 

We have a phone for a reason. With all the hoopla about the internet and computers, the human factor plays a big role in business. We cannot depend solely on emails to operate in this line of business. We need to be accessible and by that I mean the phone as well as emails. RING! RING! :D

 

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