I've been in the mortgage business since 2002. I've seen a lot of happy people - my customers, I'm happy to say - but I've seen a lot of unhappy ones too.
They are unhappy because they feel that their last Mortgage encounter (male or female) ripped them off. It all comes down to they were told one thing at the start and it turned out to be very different by the time they got to the closing table.
It's the old bait and switch. Which, by the way, is illegal. For example, someone quotes owner occupied rates on non-owner loans but at closing reality arrives. Unfortunately, every one sitting at the table is waiting for this purchase to close and the borrower has no choice. Sure they could have asked more questions - Caveat emptor - Let the buyer beware, as they say. I disagree.
Why not just tell the truth? Drives us all nuts and further explains why so many people put Mortgage people on a scale below lawyers, used kleenex and pond scum.
Honesty is the best policy, just like the Kindergarten Teacher said.
What do you think?
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