Love Never Fails

Education & Training with Hoover Elementary

Banner: "Love Never Fails"

I live in a suburban neighborhood, and around the corner from my subdivision is a church.  It's not a church I attend, but since I pass by it every day I can't help but read whatever signs are put out.  Sometimes the postings are spiritual, sometimes humorous, but almost always thoughtful.

Because Valentine's Day is approaching, last week the church put out a banner that says "Love Never Fails."  Whatever your religious denomination (or even if you don't have one), that is a nice sentiment.  I took a picture of the banner today.  It was clearly legible, even with the weak sun of a February morning in Michigan.

Toward the end of last week through Saturday, however, snow and wind had caused the sign to collapse in on itself.  It was still rooted in the ground, but folded down in the middle, impossible to clearly read.  Someone from the church must have straightened it in time for Sunday morning services.

At first I thought the crumpled sign was ironic.  Love may never fail, but a plastic banner certainly does.  Once the banner had been fixed, however, I realized that was the point.  Love really doesn't fail, and neither does any other ideal.  The application of the ideal, though, may forever be a work in progress.

Take customer service.  No one (hopefully) ever thinks it's okay not to provide great customer service.  Along with my employer, Stewart Title, I am sure every business considers assisting clients a round-the-clock, 100% endeavor.  No one seeks to provide customer satisfaction only 23 hours a day or 90% of the time.

My favorite author, Andrew Vachss, says, "Children know the truth.  Love is not an emotion; love is a behavior."  He's right.  Despite having a principle, whether it's love or customer service, action needs to be taken.  Phone calls and emails must be returned.  Smiles must be met with smiles.  Work must be performed correctly... Banners must be straightened when they are tousled by wind and snow.  And that's ok- That doesn't take away from the principle at all.  Because an ideal needs a helping hand doesn't detract from it.  On the contrary, it's active work that embodies a principle and gives it practical life.  Without that work, the idea behind it is meaningless.  It's not enough to say, "I care about you" or "I'm pleased to work with you."  It's the hug, the sacrifice, the sweat that gives meaning to those words... and to words like "Love Never Fails."

Comments (14)

Carmela Jacobs
Carmela Realty - Thousand Oaks, CA
Ventura Co., Los Angeles Co., CA, & Global Realtor



I found your take on Love very interesting as it relates to customer service, never thought of it in those terms.  I suppose it's possible as there are various types of LOVE 1. Storge-affection 2. Philia-friendship 3. Eros-romance and 4. Agape-unconditional love.

Warm regards,


Feb 12, 2013 01:03 AM
Andrew Capelli
Hoover Elementary - Hazel Park, MI

Carmela: Thank you both for the feedback and the cute teddy bear picture!  Maybe "ursa" is a 5th form of love?  :)

Feb 12, 2013 01:15 AM
Joni Bailey
101 Main St. Realty - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTOR®

amen. Amen. AND AMEN! Words mean nothing unless we take the words, apply them to our life, and then live accordingly!!

Feb 12, 2013 01:30 AM
Andrew Capelli
Hoover Elementary - Hazel Park, MI

Joni: Agreed, thank you!  :)

Feb 12, 2013 01:33 AM
Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

Wow.....that is such a beautiful analogy again, Andrew.  I will reblog this tomorrow.  You are amazing!

Feb 12, 2013 03:42 AM
Andrew Capelli
Hoover Elementary - Hazel Park, MI

Suzanne: Thank you- You are so nice!  :)

Feb 12, 2013 03:45 AM
Anna Banana Kruchten CRS, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ

Andrew love this post!  Love never fails - and when you bring it into business it's a win win for all!

Feb 12, 2013 07:13 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Thank you for sharing your beautiful post. You analogy sure does make sense and you are so right about "love never fails".

Feb 12, 2013 08:58 AM
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

Andrew: What a wonderful message and just before Valentine's Day. Love is something that comes from within, you can't fake it.

Feb 12, 2013 10:28 AM
Andrew Capelli
Hoover Elementary - Hazel Park, MI

Anna: Absolutely, thank you!  :)

Joe: Thank you for the feedback!

Hella: Very true, thanks!  :)

Feb 12, 2013 07:40 PM
Toni Weidman
Sailwinds Realty - Trinity, FL
20+ Years Selling Homes in New Port Richey, FL

What a wonderful banner, Andrew, and your post does it justice. I'm glad your company's service never fails. Happy Valentine's Day to you and Mrs. Andrew.

Feb 12, 2013 10:11 PM
Andrew Capelli
Hoover Elementary - Hazel Park, MI

Thank you Toni!  And Happy Valentine's Day to you and yours, too!  :)

Feb 13, 2013 07:16 AM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

There's a church around here that also puts up nice banners. I wanted to get a photo of one once but it came down in a hurry. In response to some gay bashing that was taking place at the time, the sign read, "G-d loves everyone, people. Get over it!"

Feb 13, 2013 10:52 PM

It's good to have this colorful reminder- 365 days a year =)

Feb 19, 2013 10:34 PM