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New class being developed about professionalism

By Dennis Swartz

Managing Real Estate Broker with Full Circle Property Management

March 13, 2008 10:30 PM

I am beginning work on a new college class to add to our associate degree program in real estate at Columbus State (in Ohio) about Professionalism and Realtor Etiquette, and could use your help.

This is a 3 credit hour class and if we get responses, will offer it to our degree seeking students, many who will be agents and brokers in the next 2 years. The class will cover how to deal with agents, buyers, sellers, etc. It will also teach about dealing with clients from different cultures and backgrounds. It will also deal with ethics and professional standards.

Have any sources, books, or info that you have come across related to this? Any topics you think would be good for new agents? Any web sites, films, materials that you have come across that would be good as pass-outs?

Your help, as always, is appreciated.

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Gary McAdams

GMAC Schwartz Property Sales - Key West, FL

That will be a great class. In this market I would like to see a class in how to remain professional when we have to deal with unreasonable sellers or unethical Agents. People do strange things in a slow market.

Mar 13, 2008 10:51 PM

Paddy (Patricia) Pizappi

Better Homes and Gardens Rand Realty - Pine Bush, NY

Real Estate Associate Broker Hudson Valley NY

Great class idea. See my blog entry "Keep It Truthful Please" as an example of what not to do. I hope you will help to produce ethical professional agents for the future.

Mar 13, 2008 11:28 PM

Russ Ravary ~ Metro Detroit Realtor call (248) 310-6239

Real Estate One - Commerce, MI

Michigan homes for sale ~ yesmyrealtor@gmail.com

I think Gary above touched on it reacting to unreasonalbe clients. But also simple good business practices are a main stay about professionalism. Being available during 9-5, returning calls promptly, doing what you say, Being on time for an appointment, presenting a professional appearance, not having inappropriate voice messages, blogs, business cards.

Mar 13, 2008 11:45 PM

Dennis Swartz

Full Circle Property Management - Columbus, OH

MBA, GRI...experience counts!

Thanks for the support. Gary, you are very right, people do strange things.

Paddy-I will refer to your blog. Thanks.

Russ- Good tips. These are definately things we want to teach.

Mar 14, 2008 11:59 PM

Anonymous

Lyn Nemes

Talking about professionlism, credibility, and character, what can you say if an agent/ realtor stole/ fraud a considerable amount of money even if it happen years ago. And not wanting to pay it , now a realtor and consider her self a successful and doing a lot of good things. Will it has an affect on the job she is doing? Wii other people around her will be affected to? Lyn Nemes --- Washington

Mar 15, 2008 08:56 AM

That is bad! You know, the truth eventually comes out.

Mar 16, 2008 11:32 AM

Tara Colquitt

Tara Colquitt, The Credit Woman, LLC - Philadelphia, PA

Credit Counselor

Great idea Dennis and I wish you much success. I have read so much good information here, but I don't have a method of retrieving it by subject. You probably don't either, but I have seen plenty of 'don't do the following' as people share their experiences. Maybe there is a group out there.

Mar 22, 2008 12:57 AM

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Dennis Swartz

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