Gail Robinson Five Star Real Estate Agent Award Winner for Connecticut

Real Estate Agent with William Raveis Real Estate RES.0772823

Gail Robinson Receives Five Star Real Estate Award for Connecticut

Just a little self-promotion, please indulge me...

Congratulations on being chosen as a 2014 Five Star Real Estate Agent for the upcoming March issue of Connecticut Magazine!

You scored in the top 7% for client satisfaction out of 17,800 real estate agents that are licensed in the Connecticut area!

More about the award research process...

Five Star Professional conducts market specific research throughout the U.S. and Canada to identify service professionals who provide quality services to their clients.  The Five Star Real Estate Agent program is the largest and most widely published real estate award program in North America, covering more than 40 major markets. The list of Five Star Real Estate Agents for each market is published in the leading city and regional magazine and on Five Star award winners do not pay a fee to be included in the research or the final list of award winners.

The research objective is to develop a list of real estate agents in a given market who satisfy objective criteria that are associated with providing quality services to clients. To receive the Five Star Real Estate Agent award, a real estate agent must satisfy five objective eligibility and evaluation criteria that are associated with real estate agents who provide quality services to their clients. The award process is conducted annually in each market. Less than 7% of the real estate agents in a market are included on the published list.

Five Star Professional administers a survey, by mail and phone, to recent clients. Clients of real estate agents may also submit evaluations online. Each respondent is asked to evaluate only real estate agents with whom they have worked and evaluate them based upon ten criteria: customer service, integrity, market knowledge, communication, negotiation, closing preparation, sale service, finds the right home, marketing of home, and overall satisfaction. Additionally, respondents are asked whether they would recommend the agent to a friend. This information is incorporated into a client scoring algorithm as a cross check against their average rating.




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Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

Good morning, Gail....congratulations on your five star real estate agent award for the state of CT.... you should be very proud of yourself and shout it from the roof tops...make sure it's on Google+.... not a share but an original post....

Nov 07, 2013 11:24 PM #1
Janis Borgueta
Key Properties of the Hudson Valley - Newburgh, NY
LIC RE Salesperson

Congratulations Gail!! Connecticut is certainly lucky to have you.

Nov 07, 2013 11:39 PM #2
Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

Barbara - I didn't realize an original post on GooglePlus would make a difference.  I'll do that.  Thanks.

Janis - Thanks, it means a lot to me that actual clients evaluated me.

Nov 08, 2013 12:23 AM #3
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

Hi Gail!

Congratulations!  After all you have been through you still managed to put your clients high on your list of priorities!  That's truly amazing.  You also show that niche marketing isn't dead...though the agents who practice sticking to specific neighborhoods and niches are dying off.  Btw, I love the FB updates on your kitties...

Nov 08, 2013 12:37 AM #4
Women of Westchester Working Together
Women of Westchester Working Together - West Harrison, NY
Women helping Women get ahead

Gail - That is simply amazing, and I'm so glad to hear that.  Well deserved.  - Debbie

Nov 08, 2013 12:54 AM #5
Ed Silva
RE/MAX Professionals, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Congratulations Gail on the award. However to those of us that know you, you are worth far more stars than the 5 they are giving you

Nov 08, 2013 01:37 AM #6
Lana Robbins Realtor ® Licensed Real Estate Broker
Aloha Kai Real Estate - Clearwater, FL
Licensed in Florida and Washington

Hi Gail. Congratulations. I am not surprised they chose you.

Nov 08, 2013 01:39 AM #7
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Congratulations on your award, Gail.  This is indeed and an honor and a well-deserved one.

Nov 08, 2013 05:07 AM #8
Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

Ruthmarie - My listing focus is in one neighborhood, but over time as my clients needs change, I do help them buy homes in other areas.

Debbie - I like that the award is based on actual customer satisfaction, not sales volume or some other criteria.

Ed - You are too kind!  I'm happy with the five stars.

Lana -Thank you!

Jane - Keeping our clients satisfied is what we all aim for.  It's nice to get independent validation that they are happy with my services.

Nov 10, 2013 02:12 AM #9
Karen Hurst
Rhode Island Waterfront!

Hi Gail, Where did you get the before list? Is this something you had on hand?  I know that I was in the top 50 in 2009 yet I am down to the 700's now.  Amazing how things have changed

Nov 27, 2013 03:28 AM #10
Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

Hi Karen, I think you were commenting on another blog post I wrote.

Nov 27, 2013 04:59 AM #11
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Gail Robinson

CRS, GRI, e-PRO Fairfield County, CT
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