Is your real estate business struggling with technology? See how IT managed services can boost efficiency and improve the user experience for your clients and realtors.
Growing a real estate business can be tough, particularly when you realize that you might be falling behind your competitors in an area that has nothing to do with the selling skills of your team. Business technology can provide a competitive advantage for many businesses, and nowhere is this more visible than in the real estate market. Visitors to your website need to know that they'll quickly get the answers to their questions and be able to buy or sell the home of their dreams. If your tech is slow or outdated, you might find that you're losing business that could easily stay within the stretches of your realtors. Don't let IT problems get in the way of growing your sales -- work with a trusted IT services partner to remove the infrastructure challenges from your business. Here are 4 ways of handing off your IT management can help you grow your real estate business.
1. Let Your Team Focus on Selling
When you're not selling or supporting your realtors you're not making money, right? Spending your time rebooting aging servers, attempting to troubleshoot technology issues -- all of those things are administrative overhead that can really bring your business down. Your realtors need to know that their business tech "just works", so they can get to the important business at hand: selling. Outsourcing your IT services and help desk support lets you focus on the most important aspects of your business.
2. Create a Trusted, Secure Environment for Clients
Your clients want to know that any type of personal or financial information that is shared with you is secure, and it can be tough to do that with older technology. Keeping onsite servers up-to-date, protecting your business WiFi network and even locking down the phones and laptops of your staff takes time and energy and a level of technical know-how that may be hard to find in your business. Even having a full-time IT staff for your business may not be enough to maintain the necessary level of cybersecurity knowledge to protect your business from today's growing threats.
3. Streamline Communication In the Field
Your realtors need always-on access to information. Without those details, they can find it extremely challenging to do their job effectively. Streamlining communication starts with providing your realtors with secure, immediate access to the personal details and business tools that they need on their smartphones and laptops as well as when they're in the office. Business phones that auto-direct to specific locations, the ability to offer video chat to clients -- these are all differentiating factors that make it easier to do business with your team.
4. Quickly Regain Access to Systems
Everything from power outages to flooding and even a cyber attack can cause you to lose access to critical business systems for a period of time. Whether that period of time is minutes, hours, days or weeks often depends on the quality of your IT support. With an IT managed services provider that has implemented a robust backup and disaster recovery program for your business, you're able to minimize the time that your team is unable to access your technology systems. Small businesses such as realtors are particularly vulnerable to a security outage such as a data breach, as 60% of these businesses are unable to maintain operations after an incident -- and simply close.
Being the best at your business doesn't mean you always have all the answers. Working with trusted partners is one of the best ways to grow your business smoothly and efficiently, and that's where ECW Network and IT Solutions can help! Our team of IT professionals provides fast, reliable access to the support that you need to create a secure, stable technology infrastructure for your business. Contact us today at 561-306-2284 or chat online with our friendly support team to get started.