real estate: Building a World-Class Operation
- 08/22/08 03:20 AM
What does a world-class real estate operation look like? Over the years a consistent model of success has arisen for all teams I've coached. A world-class real estate operation: Rewards its clients with world-class service that they not only count on, but also enthusiastically tell others about. Operates with a net profit. Period. Runs on systems that are constantly being fine-tuned and enhanced. Offers a happy and productive environment that everyone looks forward to participating in daily. Looks, smells, and feels like a world-class operation. For those of you who've read Good to Great by Jim Collins, you're already familiar with the concept of (3 comments)