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10 Easy Ways to Have Better Communications With Your Customers.
Hi folks. Today I want to talk a little bit about communication. In my opinion, lack of good communication skills and/or systems is the number 1 reason why Sellers and Buyers complain about their agents. In fact, just about every time I go meet with a Seller who has just had their listing expired "lack of communication" is what they complain about.
"They listed my property and I never heard from them again." "I always had to call them if I wanted an update." "It would take them days to return my phone call." "They never answer their phone and their voice mail is full" and on and on and on. Hopefully this post will help you with some systems. If you want to be a "lister" then you need to master these two things.
Price it right. Keep the listing until it sells. This is done by constant communications with your seller. If you can master these two then you will have no problem getting and keeping listings. I've written many times about pricing so I'm not going to touch down on that one again. I'm also not going to talk about being a good communicator. This ... more
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