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A rumor about inferior faucets at big box retailers
There's a rumor out there that the faucets purchased at plumbing supply stores are superior to faucets purchased at big box home improvement retailers, such as Home Depot.  Just ask any plumber about this, and they'll probably tell you it's true.
Here's how the story goes: a homeowner contacts a plumber to have a new faucet installed, which they've already picked out - a Delta Addison faucet they saw at Home Depot's web site for $349.  The plumber will install the faucet, but won't give any type of warranty on the faucet, because it's an inferior product compared to the faucet the plumber would get from their plumbing supply store.  If the plumber provides the faucet, it will cost a lot more money - the list price at Delta's web site for the Addison faucet is $514.45.
The plumber goes on to explain that the faucets provided by a plumbing supply store are superior; while they may look identical, the 'guts' of the same faucet are of a higher quality when they come from the plumbing supply store, and less prone to failure.  For this reason, the plumber will only warrant the faucet that comes from the plumbing supply store, for a much higher price.
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