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Are you showing a house, or breaking and entering?
Over the last year or so, an Evers & Company colleague has conducted twice monthly ethics classes.  These are not the type of sessions we snooze through to fulfill license renewal requirements, but parsing the NAR Code of Ethics, Sentrilock agreements, and every other piece of paper we sign or box we click to get access to our boiler-plate forms, MRIS listing service and the nit-picky stuff in the local licensing laws that can get someone thrown into Real Estate Jail.
And of everything we covered, there was one super-shocker:  the main complaint that gets filed with our local boards' Grievance Committees involves property access and misuse of Sentrilock keys.
I hate to think how often I've been in front of a house with clients in the car.  The MRIS printout says that I need an appointment.  It also says the place is vacant with a Sentrilock box hanging on the front door.  But the agent doesn't pick up the freakin' phone, respond to a text message or an email request.  And I've shown it before. I know it's empty.
Awww heck!  Let's just pop in. 
All of a sudden, there are screaming alarms, and before I know it, Officer Friendly is at the front door, gun drawn, ... more

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