customer service: Lest We Forget
- 04/24/12 04:53 AM
I took a listing a couple of days ago that left me scratching my head. After listening to my lovely older client and doing some basic online research I discovered a few things that left me wondering "what was that agent thinking or what am I missing?" The property had been on and off the market for 2 years, the agent's contract had expired 4 months ago and the property was still on the MLS as active, the client had left me to believe there had been a verbal offer on the property but she had no idea what it was … (2 comments)
I took a listing a couple of days ago that left me scratching my head. After listening to my lovely older client and doing some basic online research I discovered a few things that left me wondering "what was that agent thinking or what am I missing?" The property had been on and off the market for 2 years, the agent's contract had expired 4 months ago and the property was still on the MLS as active, the client had left me to believe there had been a verbal offer on the property but she had no idea what it was … (2 comments)
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