client service: What Is A Client Worth?
- 03/14/12 10:07 AM
This is a post from my heart. What is a client worth to me? What if tomorrow all my clients decided to walk away, because I surprised them with a change in the level of my service to them? A change that didn't meet the agreed standard of service I committed to. It seems to be the way business is being run these days. I'm seeing a decline in service and benefits to those that are paying the bills. As an Independent Contractor, I don't have the option of changing the expectations of my clients and stay in business. I (4 comments)