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What Will Real Estate Look Like Tomorrow?

By
Real Estate Agent with MungoList.com

With the emergence of discount brokerage firms, the Internet and numerous creative incentives for buyers and sellers, I question what the profession will look like 20-30 years from now. With so many price conscious buyers and sellers out there, will the profession be lost? Currently competition for client has become increasingly fierce. On one hand have you have traditional brokers and agents offering you quality service. But on the other hand you have an agent offering you cash for doing a little bit of the work.

This brings me to my next point, the Internet.

The Internet has significantly changed the industry in a number of ways.  For starters, it has made it easier for brokers and agents to fish for clients, but at the same time it has also made the process of finding and selling a home much easier for consumers. So the options are, Traditional Brokerages (charging 6% to list a house), Discount Brokers (do a little bit of the work and save a lot of money) or Do it Your Self (FSBO). Obviously, it depends on the client, but I truly believe that emergence of discount options and the Internet will take their toll on the traditional methods. What are your thoughts?

West Hartford CT Real Estate Agent | West Hartford Realtor | www.CTMike.com
ERA Broder Group - West Hartford, CT
I really do beieve in the traditioanl 6% full service office. I also think that technology has heloed us out greatly and we don't have to cut our commission because of it. It is a tool there to help us be even more efficient.
Aug 23, 2007 03:11 AM
Eric Kodner
Wayzata Lakes Realty: Eric Kodner Sells Twin Cities Homes - Minnetonka, MN
Wayzata Lakes Realty: Twin Cities, Madeline Island

It depends on the marketplace.  In some market areas, a seller needs a lot more marketing and service if they hope to achieve a decent price for their home.  Whatever kind of brokerage model the seller selects, he or she may need more service, not less, if they hope to succeed.

FSBO sellers and those who select the "discount" option have the most success when homes are moving rapidly.  In a challenging market, I don't see either FSBOs or discount brokers having huge success in my marketplace.

I would disagree with the definition of Traditional Brokerage being a fixed percentage.  Anti-trust laws forbid price fixing and the vast majority of brokers know that commission rates are negotiable.

I also must disagree with the definition of Discount Brokers as "do a little bit of the work and save a lot of money".  I have a neighbor who has wound up doing all the work (showings, open houses, taking photos and creating marketing materials) and achieving no offers after listing with a "discount broker" for over a year.  In my opinion, if you don't get a sale, where's the saving?

Aug 23, 2007 03:14 AM
Daniel Sundberg
Crystal Springs Real Estate - Kentwood, MI

Discount brokerage = less service.  Less service allows bad things to happen to the seller and/or buyers.  When bad things happen in a transaction = unsatisfied customers.  

If A=B and B=C then A=C... so Discount brokerage can = unsatisfied customers. (Not on every transaction)

Satisfied customers drive referrals to full service brokers.  Unsatisfied customers drive away referrals and drive in attorneys.

I think my reasoning is not that far out of line... do you?  

Aug 23, 2007 03:16 AM
Robert Nichols
MungoList.com - Boston, MA
MungoList.com
Good point Eric, I agree that the market will dictate the success of "FSBOS" and discount brokerages, but what about offering rebates in a buyers market? You don't think that a rebate will sweeten the deals enough for buyers to choose a rebate over the traditional representation?
Aug 23, 2007 03:19 AM
Robert Nichols
MungoList.com - Boston, MA
MungoList.com
Daniel, your logic makes sense but it is far from the reality. There will always be both satisfied and dissatisfied clients regardless of thier choice of a  traditional or discount broker . I don't have the statistics to back this up, but I am sure there are plenty of satisfied customers via discount brokerages. 
Aug 23, 2007 03:26 AM
Hank Myers
Hank M. Real Estate - Kalaupapa, HI
great post! Very helpful information. I am definitely looking forward to your next post.
Aug 23, 2007 03:31 AM
Eric Kodner
Wayzata Lakes Realty: Eric Kodner Sells Twin Cities Homes - Minnetonka, MN
Wayzata Lakes Realty: Twin Cities, Madeline Island

Robert,

Again, I'd say it depends on the property being sold.  Rebates and incentives work well when the seller is operating under the assumption that all properties are more or less alike, that all will likely sell within a given period of time and that all agents are pretty much alike in terms of their marketing skill and capabilities.

What happens when it's a $500,000-plus or $1 million-plus property in an upscale area and the potential pool of buyers is much smaller?  If a property requires highly-targeted marketing to reach an unusually small segment of buyers, is the seller going to hire a cut-rate brokerage to get the job done?  Will that company spend what's necessary to target marketing to the buyer who can actually afford such a property?

If dollars were the only consideration in a decision to list, I agree discounts, rebates and similar incentives would win out.  But a lot of smart sellers realize that there are more factors involved.  I don't think that will change much over time.

Aug 23, 2007 03:32 AM