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KATY 4 U: REAL ESTATE AGENTS AND PROFESSIONALS IN THE REAL ESTATE BUSINES ARE WE ALL MISSING THE BOAT AS FAR CLIENT SERVICE IS CONCERNED?

By
Real Estate Agent with Berkshire Hathaway HomeServices Anderson Properties TX Real Est. 567774

On Saturday August 28, 2010 I was very fortunate to attend a Home Show put on by David Weekley Homes in Houston. I treated this day like I was attending a seminar as I wanted to learn as much as I can about home building, top notch contruction quality. and state of the art energy efficiency. The simple reason why is that the more I learn the better the agent I will be when I represent a home buyer when finding them a home in the Katy or surrounding areas as their agent and the greater the value I will add to my client's overall home buying experience. I also was very fortunate to hear David Weekley himself speak at this home show. His presentation was excellent and I listen intently and learned a lot from his talk. David Weekley homes has set a high bar for the rest of industry to try to reach when it comes to quality,  innovations and energy efficiency. I took 8 pages of notes during the home show and I plan to write these notes up in my notebook so I will always have them to refer to in the future. There is a lot really good information stored in my notes.

When I got home I felt really good that I had done something positive to improve myself as an agent by going to this home show. I pulled out my ongoing to do list to add the rewriting of my notes when it struck me when I saw my endless to do list with mainly items involving Social Media shown... As agents and industry professionals are we currently concentrating on the correct areas to help our clients now and in the future? Do we all ( I am guilty also) spend way too much time on social media, writing blogs( like this one), working on our web sites, trying to figure SEO and how to improve our web sites standing, trying to keep up with Facebook, Twitter, Zillow, etc. as opposed to improving our skills which give value back to our clients? The items we all tend to spend many hours on these days in my opinion adds no value at all to our clients. Where is the line in the sand that we all need to draw when it comes to allocating our time... I believe our clients are not benefiting from all of this Social media, stuff. Can someone out there help me out with this issue as I really am unsure what to do as we all know we have to be part of this social media frontier but how much is enough????

If you have any questions about real estate in the Katy or surrounding areas contact me at robert.gilbert@garygreene.com or visit us on the web at www.katyhomefinder.com .. Team Dever

Bob

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© 2016 Bob Gilbert Real Estate

 

Accredited Luxury Home Specialist

 

Note: Katy TX is about 25 -30 miles due West of downtown Houston TX.

 

If you have any questions about Katy Homes for Sale or Katy Homes for Rent in the Katy Texas and/or Sugar Land TX, and/or Cypress TX and/or other surrounding areas, contact me via my cell: 281-904-6772 or via Email:

 

 

 bobgilbert2003@msn.com or bob@bobgilbert.com

or visit me on my web site at

 

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or visit me on Google plus

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Comments(9)

Maureen Fukumoto
Help-U-Sell Realty Pro - Mililani, HI
Maureen

I struggle with this all the time. Especially in this difficult market, so much of my time is spent just keeping contracts together.    Add to that all the new information I need to stay on top of in related industries like building and finance, I just don't have time for all the social networking.  I've pared down to just ActiveRain and will add Facebook and the rest back into my life when I have time.   When I had a full time assistant to keep on top of the paperwork life was alot easier. I may have to find another.

Sep 04, 2010 11:07 AM
Yolanda Cordova-Gilbert
Richmond, TX

I think you have a very valid Point!  Alas, the wave of the future does mean you have to do the social media as most consumers get much of their information from the internet. To stay connected you do have to do the social media networking. I think you need to choose the most effective of the  social networking and stay with those. Keep educating yourself for your clients and you distinguish yourself from the pack.

Sep 07, 2010 05:31 AM
Dan Edward Phillips
Dan Edward Phillips - Eureka, CA
Realtor and Broker/Owner

Good Morning Bob, you made a very good point in this post.  Excellent food for thought, now and also in the future.

Jul 22, 2011 02:45 AM
Not a real person
San Diego, CA

Hey, Bob — I left a surprise for you in my post this morning. Let me know when you find it…. What? You thought I was going to tell you where? Ha! This comment is a clue, though.

Happy Weekend!

Aug 27, 2011 07:03 AM
Christine Hooks
Pino Agency - Pennsville, NJ
Celebrating 25 Years in Real Estate!

Perhaps following a disciplined 'to do' list each day would help with this struggle.  Work on the things that will bring in money the fastest first:

pending files first, then getting contracts/leases signed, then negotiating offers, then securing listings, etc.

Put your social media chores in the proper place in your schedule.

 

Aug 27, 2011 01:51 PM
Digital Digital
Alachua, FL
full service

Hi Bob,
Nice post!
Client experience should be first at all times.
Social media is a good way to generate leads.
Your right, we need to have a plan on how to service our clients.
Have a wonderful weekend!

Aug 27, 2011 05:50 PM
Yvette Chisholm
Long & Foster Real Estate, Inc. - Rockville, MD
Associate Broker - Rockville, MD 301-758-9500

I am surprised by the number of people who don't care about keeping up their knowledge or their skills.   Great post Bob and thanks Russel for raising it back up.

Aug 28, 2011 05:26 AM
Dale Baker
Baker Energy Audits and Commercial Properties Inspections - Claremont, NH
New Hampshire Relocation Real Estate Information

Howdy and afternoon Bob

Bob my friend, I do have a Facebook, Twitter and a Google+ accounts, but I don't really do much with them. Plus four other blogs, which three of them are stand alones and for the pass year I have gottton my bglog posts on them to out rank ActiveRain eight to one. They are doing it on a regular bases now, which is what I set out to do. 

Have a good one

Dale in New Hampshire

Jul 18, 2013 03:21 AM
Baker Home Inspection and Commercial Properties Inspections
Baker Residential and Commercial Properties Inspections - Springfield, VT
Home and Commercial Properties Inspections Vermont

Howdy there Bob my friend, folks sure can always visit your blog and find and read all kinds of mighty helpful info, which sure will help them in some way or another.

Jan 22, 2014 09:52 PM