Express Capital Mortgage on gathering up those mortgage documents. We don't like the ever increasing amount of documents that we collect. Worse, we don't like asking for them even more.
The borrower is an integral part of making our process "Express" and AzMortgageman likes to educate in advance what the expectations are with retrieving documents. For Example, "you will have to produce much more than in the past". Having to arrange more documentation is a common complaint even with our upfront caviat, so we do everything we can to get our borrowers checklists and reminders.
Documentation Logic
AzMortgageMan swears his job is making sense out of nonsense anyway when in comes to cooresponding with lenders. Arguing or protesting documentation reqests is a waste of time our opinion. We don't mind going into detail about why they are asking but the more time you spend questioning is valueble time away from processing your loan. You have the right to ask but rest assured that it is not going to change the fact that it is needed. Remember we are working with Lenders/banks here.
We do argue on bases of common sense when it gets down to it with the lender. We like to save you time as well so we will cut corners and save you if we can. If we ask you chances are that we are unable to get by without.
Soup Nazi Factor
Many are familiar with the Seinfeld Soup Nazi. If you are not see this...Soup Nazi on YouTube. The soup Nazi is indeed an exaggerated example of some banks and their documentation procedure.
Follow these tips on helping make your loan process smoother at Express Capital Mortgage.
- Provide ALL pages of documents (if document says 1 of x, make sure you have all x pages)
- Ensure that pages are visible and not cutoff if faxing or copying
- When in doubt give more than necessary. We sort through and will decide if pertinant (it's our job).
- If you think something needs explaining please do tell. We are not mind readers so if there are documents that are uncharacteristic please bring to the attention of Express Capital Mortgage.
Here is a list of some of the craziest requests that we can remember. To lenders defense, they all have their reasons.
- Appraiser to verify property is in a resort area. This is a second home
- VOD is not acceptable since information is typed in. Must be hand written.
- Doctors note from mothers doctor.
- Sign under your signature.
Express Capital Mortgage wants you to gather up those documents with ease!
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