"That was fast!! I'm still on your website!!"

By
Real Estate Agent with RE/MAX Affiliates

 

This isn't the first occasion.  More than once, I've impressed potential clients with the speed of the lead generation technology we're presented with at RE/MAX.  When a consumer signs up on my website, a text message with the consumer info (name, phone #, email) is instantly generated and sent to my cell phone.  

I call every lead back right away.  And when I say right away, I mean within mere moments from receiving the lead.  This morning a lead came through and I called the number that was registered.  (Now, I've found, like I'm sure you have, that not all phone numbers are valid - but the vast majority are.)  The prospect was still on my website!!  Needless to say, she was impressed.  I was able to quickly pull up the MLS and answer a couple questions about a listing she was interested in.  After the usual qualification questions, we are meeting tomorrow afternoon to go look at the listing in question, plus a few others.

Online lead follow-up is critical.  Some agents rack up prospects, but have no idea how to turn them into closings.  I'm consistant with the follow-up process and take good notes within the lead generation system.  Evey task is assigned a date to get back in touch by phone - never outside of 2 weeks, even if they're months away from purchasing/listing - and they are registered for my monthly eNewsletter and either the buyer or seller drip email drip campaign.  

Even if they're months out, I want to maintain priority "MindShare" and make myself a resourse for  the process.

Posted by

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Nick Dailey (CDPE) - Short Sale & Investment Specialist - Northern Kentucky & Greater Cincinnati

Helping families in Northern Kentucky avoid foreclosure.  Northern Kentucky MLS listings of homes for sale.  

Website: www.NickDailey.com

Mobile Site: nickd.m.remax-ohio.com

 

View Nick Dailey's profile on LinkedIn

 

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Rainmaker
944,703
Kay Van Kampen
RE/MAX Broker, RE/MAX - Springfield, MO
Realtor®, Springfield Mo Real Estate

Nick, the rule of thumb is to call within 15 minutes.....sooner if you can.  We catch a lot of great buyers that way.

Mar 14, 2011 02:41 PM #1
Rainmaker
30,161
Nick Dailey
RE/MAX Affiliates - Union, KY
RE/MAX: Northern Kentucky Real Estate - NKY MLS - Short Sale

I agree that you should be in touch ASAP

Mar 15, 2011 02:58 AM #2
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Rainmaker
30,161

Nick Dailey

RE/MAX: Northern Kentucky Real Estate - NKY MLS - Short Sale
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