Being successful in the business world means having a broad range of up-to-date business skills that will help to optimize business productivity. Project management, leadership and management, and customer service training are traditional areas of skill development, but how are your employees' soft skills? Business writing, presentation skills, negotiation skills, conflict management and interviewing skills are only some of the many important soft skills a business person needs to succeed in today's competitive environment.
New Horizons Business Skills training has helped companies grow and develop the skills of their employees, which positively impacts the bottom line by examining business processes and developing key business competencies.
Build Valuable Business Skills in Classes Like These:
Negotiating _ Never lose a deal because of a failed negotions. Learn to gain control in a
negotiation; recognize negotiation tactics used to obtain an advantage over the other party;
and respond appropriately to the use of ethical tactics.
Quality Management _ How would customers rate the quality of your product or service?
Learn the quality management process, identify ways to improve your product or service and
the value of becoming a customer-oriented organization.
Grammar Skills _ Improper grammar can leave a poor impression of you and your business.
Learn how to write letters, proposals, presentations and more with effective sentences and
other techniques that ensure clear, accurate communication.
Project Teams _ Building a team or working with other departments can be a source of
conflict instead of success. Learn to build a project team that works together, communicates
effectively and is motivated for success.
Contact Lu Kalaj for more information on cost and availability at 248-214-3319
Michigan
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