This week I have really realized how important e-mail is to our profession. Mainly to me... it is in communicating with clients. In the past we had to call clients at their jobs to keep them posted. This probably irritated their bosses and staff.... with the agent constantly calling and calling to update. Now we just drop a quick e-mail and they can check it out at break time or anytime if their company doesn't mind. I am finding that some large corporations or government jobs don't like e-mails on personal business at work or on employer time. Now I only have heard of a few. Have you run into this issue at all?
Back on topic. Before email:
- We made Lots of phone calls. I still like phone calls when possible to keep the personal touch.
- We would physically drive over and deliver messages and documents. Most company's didn't want their fax machines being tied up with personal stuff.
- We used the U.S. Mail even to send something across town.
Actually I believe e-mail was a greater invention in some respects than the copy machine. I wonder what new piece of equipment or service is on the horizon that will change the way we do business like e-mail did?
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