Special offer

Realtors Do More Than Show Houses

By
Real Estate Agent with United Real Estate Dallas TREC# 0544069
FrustrationRealtors do more than show homes.
 
In 2008, a buyer considering the purchase of a home, consulted with me about buyer representation. We met in my office to discuss buyer representation and the "must have" characteristics of his perfect home and neighborhood. The buyer did not sign a buyer's representation agreement.
 
Over a two week period the buyer pondered whether or not using a Realtor was in his best interest. During this time, I sent him listings that met his criteria. He did not express interest in any of the listings he received.
 
One morning, the buyer called to tell me that he was going to make an offer on a FSBO. He explained that ALL homes listed by Realtors were overpriced due to the Realtor fees built into the list price. He explained that the seller was giving him a "good deal" on the property because there were no Realtors involved in the transaction. How did he know the price was a good deal? The buyer said he knew the neighborhood well and he knew his negotiated price was fair. He decided not to have an inspection because the house had been updated. Big mistake. The buyer had a lawyer prepare a contract that was, in his opinion, better than the Texas Real Estate Commission contracts.
 
Fast forward five years. The homeowner wants to sell his house and the house is worth less than he paid in 2008. In addition, he has invested in $25,000 worth of repairs to the house.  The average sales price in the neighborhood remained stable during the downturn in the real estate market and the homeowner is confused.  
 
Why is the house worth less today, than it was worth in 2008? Well, the buyer knew the market so well that he paid approximately $50,000 more than he should have for the house in 2008!
 
Realtors provide buyers with detailed comparable sold property information to help them make educated decisions about the value of properties.
 
 

Posted by

 Sharon Parisi,  Realtor®

Helping Dallas area buyers and sellers meet their real estate needs

214-450-3742

Sharon@sharonparisi.com

United Real Estate

Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

This proves the point of NO DO-OVERS in Real Estate...I have seen stubborn people who carry that dysfunction right into a large transaction. An agent who is guided by fiduciary and gets paid for results is still the-best money spent when it comes to buying or selling

Jan 28, 2013 10:50 PM
Lori Cain
Own Tulsa - Tulsa, OK
Midtown Tulsa Real Estate Top Producer

Sharon, you really hit the nail on the head - educating the public about what we do is an ongoing project.

I recently represented Buyers in a transaction where Seller was listed through discount Realtor, i.e., no representation. He was astounded at the obstacles we faced along the way and complimented me several times on my level of patience, problem-solving abilities, vast resources . . .  At closing, he and his wife told me they would never attempt this again on their own and would recommend me to anyone.

And the big problem with FSBOs is that the Buyer THINKS they are getting a better deal because no commissions are involved - almost never true!

Jan 28, 2013 11:16 PM
Jerry Newman
Brown Realty, 210-789-4216, - San Antonio, TX
Texas REALTOR, San Antonio Military Relocation

Hi Sharon, My that was a very costly experience for that buyer, who didn't think he needed representation. When will they ever learn that we do more than just show homes. After all, the buyer's interest always comes ahead of our own.

Jan 28, 2013 11:17 PM
Kevin P. Walor
Exit Realty Partners - Hudson, MA
Esq.

A common story...Thanks for this good post! Buyers truly benefit from working with a Realtor!

Jan 28, 2013 11:20 PM
Anonymous
Ron Tissier

The NAR, our state and local boards need to do a better job by launching campaigns to address, promote and educate the public on the specifics of Buyer and Seller representation/agency.  The differences in each and why the public needs us to protect their real estate interests so that it becomes automatic to Buyers and Sellers.  Then once we mention the need for representation, the public is already on board.     

Jan 28, 2013 11:28 PM
#17
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa
That is always a tough conversation down the road. A bitter pill but the reality of this business of buying and selling homes is not just being the key holder, but knowing the market and protecting the buyer from themselves. In this case, the buyer already thought he knew the neighborhood and thought he made a reasonable offer. Turns out he was horribly wrong and now five years later, cannot afford to sell. Too bad. Thank you for sharing!
Jan 29, 2013 12:07 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Sharon, I am so troubled when I hear things like this. Buyers think we want them to use us so we can get paid. Well, obviously I need to get paid but I see so many buyers overpaying because they didn't have representation. It's unsetting to me because this situation could have been easily avoided had he used you.

Jan 29, 2013 12:10 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

I will never forget an old friend, who had moved to another state.  While there they went out and viewed homes to buy.  She gushed when she called me after.  Yep, she had decided she was going to get a real estate license.  It was obvious she hadn't a clue how much goes on during a real estate transaction.  I told her to call me back after she got her license and had been "selling" for 6 months.  She got her license alright, but never left her job in the health care industry:-)

Jan 29, 2013 04:48 AM
Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Sharon, recently a friend of mine sold one of her friend's daughter and son-in-law a house. They had only looked at 5 but found the perfect one. The friend then "teased" her at dinner asking if she was planning to take less commission since she didn't have to "do much".

After the inspection they realized that the upstairs furnace was 27 years old. She suggested that they get an HVAC person out to Really inspect them. Found cracked heat exchanges in both upstairs and downstairs furnaces. Her Buyers are now getting new furnaces. I told her to tell them next time it comes up, "that's why we get paid what we get paid!"

Jan 29, 2013 05:04 AM
Joel Weihe
Realty World Alliance - Wichita, KS
Helping you to use your VA home loan benefits

Another expert doing himself harm by obviously knowing more about something then the professionals. 

Jan 29, 2013 12:08 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M
sharon - It's unfortunate that this buyer didn't have someone more knowledgeable to advise him so he woudln't be in this position.
Jan 29, 2013 12:43 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Sharon, I guess this wisdom comes to the buyers after the fact - most of the time....lol!

Jan 29, 2013 02:06 PM
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Such a fantastic post, Sharon. And one that can be repeated enough!! I can't begin to tell you the number of people who respond with "I love to look at houses" when I told them I was going into this field.  They have NO idea! But what a great opportunity for us all to educate them!! Congrats on the feature and cheers to working with people who appreciate ALL you have to offer.

Jan 29, 2013 08:53 PM
RealSupport, Inc.
RealSupport Inc. - Schaumburg, IL
- Virtual Real Estate Marketing

Sharon, this is a GREAT post. Agents should send this to buyers and sellers who are on the fence about using a real estate agent. So many people think they're "knowledgeable" and that they can go through the transaction on their own, however many times that is not the case. Would you represent yourself in a lawsuit? No, you trust a lawyer to help you. Real estate tranasactions involve large financial decisions and you need a professional to help you. I'd share this story with a number of clients, if I were you!

Jan 29, 2013 11:13 PM
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

An "almost" listing of mine said to me recently, "I've been around the block a few times, I know what's what." Buyers and sellers may have been around the block, but I bet they keep getting nailed with questionnable decisions because they won't listen to a professional. They can't get over the fact that we do get paid for our knowledge and help. Ultimately, they just never learn the lesson of making bad decisions.

Feb 02, 2013 09:49 AM
Pete Xavier
Investments to Luxury - Pacific Palisades, CA
Outstanding Agent Referrals-Nationwide
Buyer's misguided perceptions are unfortunate, especially when irreparible damage has occured. High price lesson.
Feb 02, 2013 02:31 PM
Jerry Newman
Brown Realty, 210-789-4216, - San Antonio, TX
Texas REALTOR, San Antonio Military Relocation

WOW, Sharon. What a costly mistake this homeowner made by not having Buyer's Agent Representation. Your post is a "Wake Up Call" for those. who think that can get a better deal without our help, and advice.

Feb 24, 2013 10:05 AM
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

Thanks to all for the valuable comments.  This was a costly mistake for the Buyer turned Seller.

Feb 25, 2013 02:06 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Does this buyer now want to sell as a FSBO to save the "uneccessary " fees? 

Feb 26, 2013 11:02 AM
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

Margaret, I think you have hit the nail on the head!

Feb 26, 2013 11:08 AM