Repeat Business: Why Your Clients Stick By You

Great article from Realtor.org

Repeat Business: Why Your Clients Stick By You
The key to customer retention: Keep your clients satisfied with your services and they’ll keep using you again and again. But satisfaction isn’t always at the core of why customers return. Some customers may return for other reasons, and in some cases, those reasons can even backfire for your business.

 Know Your Online Audience
In a world that puts increasing value on provocative posts that could be characterized as “click bait,” there are a lot of myths about what makes successful online content. Sometimes it’s not about punchy headlines — it’s about providing relevant information that’s interesting to viewers. Does your website do that?

Why You Should Go 100% Mobile
Challenge: Throw out your desktop. Your clients are spending more and more time on their mobile devices, so you should, too. Operating exclusively on your smartphone or tablet will allow you to be quicker and more responsive to people’s needs. Here’s how one powerhouse luxury real estate agent does everything on his smartphone.

Webinar: Direct Mail and Every Door Direct Mail(R) Service 
Learn about a direct-mail marketing webinar with the U.S. Postal Service(R). Every Door Direct Mail(R) was developed by the U.S. Postal Service(R) to make direct mail more accessible to local businesses. And EDDM(R)’s easy-to-use Online Tool can help you decide how and where to mail. REALTOR(R) Magazine will host this webinar, sponsored by the U.S. Postal Service, on Thursday, Sept. 25, at 3 p.m. Eastern Time.

Going Paperless: 6 Steps to Transition Your Office
Some benefits of going paperless will be immediately apparent. But it’s a long-term project, as you decide how to implement such a strategy. One thing you should keep in mind is the legal side: Going paperless doesn’t mean you don’t still have certain fiduciary duties. As you switch to a digital workflow, make sure to hit these six steps. Plus, check out our entire paperless product guide to decide what programs will work best for you.

Give Sellers Free Info to Improve Their Home Value
From HouseLogic: Post these five free articles from the REALTOR® Content Resource to your social media channels, and start giving your clients invaluable information on how they can build their home’s value and get the most when they’re ready to sell. You can start by sharing “10 Inside Tips From a Designer Who Specializes in Small Baths” to give your audience an idea of what they can do now.

The Voice for Real Estate 5: HUD-1 Changes, Antitrust Risks
In the fifth video in The Voice for Real Estate news series, NAR Director of Broadcasting Stephen Gasque looks at changes to the HUD-1 and Good Faith Estimate forms, FICO changes that could help borrowers, antitrust risks, and why this summer is a good time to remind Congress of mortgage cancellation relief.

For more information on Reator Magazine please click the web address below:

http://www.realtor.org/publications/july-august-2014-the-house

After reading this article you can see that there are many interesting bits of information that you as a Realtor must keep up with in our ever changing business.  We at Real Estate Risk Management (RERM) have many solutions to help you keep up, and keep your license in good standing with the BRE.  One of the best and things a Real Estate Broker can do is make sure all of the agents in the brokerage are completely informed with all the new regulations and legal ramifications of Real Estate Law.

Real Estate Risk Management Inc. (RERM) has a brand new program for your Buyers and Sellers so they can get all their questions answered on any non-dispute transactional question pertaining  to their purchase or sale.  With this Legal Protection program your Buyers and Sellers will get a 30 minute consultation and a 8 page document review on unlimited matters such as  Short Sale, Bankruptcy, Deed in Lieu, Foreclosures, Title Issues, 1031 Exchange, How to Take Title, Buying REO Properties, Questions regarding a Will or Trust and much more.  Included in this wonderful, Low Cost service plan we also provide your clients with a Personal Risk Manager, and a Mediator at no extra cost.

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For more information please contact me, at jerry@RERM.com or go to our Websites:

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